2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000.

Check engine light activated and taken to mechanic. Diagnosed as multiple spark plug misfires in engine cylinder caused by engine coolant leaking into cylinder. White smoke from exhaust seen when starting car. Coolant levels dropping quickly; approx 1 gallon per month. With multiple misfires, stability and reliability of car acceleration is decreased, thus increasing the possibility of accidents. With coolant levels dropping, risk of engine overheating is increased. Dependability of vehicle for long trips is compromised. Ford Motor Company is aware of this design flaw in their ECO Boost engines as indicated by their Ford Technical Service Bulletin 19-2208 where the only fix is to replace the engine, however they refuse to take responsibility to repair. A nationwide recall of all Ford vehicles with ECO Boost engines needs to be enacted for inspection of this problem and engines replaced by Ford if coolant leak into engine cylinders is confirmed. The Ford models Escape and Edge have been discontinued, but remaining vehicles on the road need to be made safe.

The contact owns a 2017 Ford Escape. The contact stated that upon driving into the driveway, the vehicle abruptly shut off without warning. The contact called an independent mechanic and was to bring the vehicle for an inspection. The contact stated that while starting the vehicle, there was an abnormal chugging sound coming from the engine. The contact stated that the check engine warning light was illuminated, and the vehicle was taken to an independent mechanic. Upon inspection, the contact was informed that the engine long block was defective, leading to engine failure. The manufacturer was notified of the failure and was informed that there was no warranty on the vehicle and that the vehicle was not covered under Technical Service Bulletin: 22-2229. The contact was referred to the NHTSA Hotline to file a safety complaint. The vehicle was not repaired. The failure mileage was approximately 59,000.

My Ford Escape has had coolant leak into engine block, causing damage to cylinders and cylinder misfires, detailed in this service bulletin: [XXX] . The car has been checked by my mechanic, who confirms the problem. Dealership acknowledges that this problem is real and has had many customers who have had to replace motors because of it but says there has been no recall or extended warranty in respect to this design flaw and declines to resolve the problem at Ford's cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Escape 2.0 Liter check engine light turned on. Code was cylinder misfire. Diagnosis was no issues with spark plugs. However coolant was low after having been checked and topped off during an oil change 2 weeks prior. Technician performed leak test and identified coolant intrusion in number one cylinder (attached photo is diagnosis). Ford Technical Services Bulletin recommends replacing with new long block engine.

The transmission went out and completely immobilized the car while driving. My wife was driving the car on a 45mph public road, approached a roundabout that had a single entry lane where she attempted to enter. After trying to safely enter the roundabout, then engine revved but the car did not move. If she let it sit, the transmission would eventually engage but surge into gear, and she was able to eventually operate the vehicle to get it to a safe spot until it could be towed. I requested a transmission drain and fill from the dealership at about 55,000 miles, but the service writer declined to have the service done because the service interval from ford is listed at 150,000 miles. The service writer told me the transmission fluid was in a sealed system and would not need to be replaced yet based on my usage for the car, which is largely city/suburban driving with longer trips mixed in where i was not towing.