2017 Ford Escape

Vehicle was purchased [XXX], the very next day multiple lights came on on the dash and it started bucking while driving. I took it back to the dealership for repairs.The right rear wheel speed sensor was bad. While the vehicle was being repaired a bolt that was seized up was broken requiring the Rr wheel knuckle to be replaced. July, the vehicle was treated for a water leak into the spare tire compartment.In September, more repairs were needed. I took it to my mechanic.The L axle shaft, wheel bearing, control arm w/ball joint, speed sensor and Rt.knuckle needed replaced. At this point, I was informed of the extensive rust under the vehicle and only being 8 years old, is a great concern. When it was taken in for an alignment, it was discovered there was a bolt broken off the Rr control arm, and it was repaired. October, it was treated again for the water leak. Water was still getting in with the spare tire when it rained. Also in October, I noticed a lag in shifting when accelerating. One incident that happened when merging onto a highway, the shifting lagged, delaying my acceleration and caused my vehicle to be traveling at a much slower rate than traffic. I took it to the dealership for repairs for the lag and a grinding noise. The transmission and torque converter were replaced. The grinding noise continued even after the repairs. January 2026, the vehicle was again taken in for the grinding noise and water leak. It now requires a transfer case, drive shaft, rear differential and the sub frame is cracked. I am greatly concerned about the structural integrity of this vehicle. Dealership claims the rust of the frame is from PA winters however the steering shaft INSIDE the car also has rust on it. For comparison, I also have a 2003 Jeep and it has minimal rust and is kept outside daily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Without warning my car started not allowing me to go over 40 mph without a very violent jerking under the drivers side floor board. The jerk of the wheel would not allow the car to speed up. And then eventually upon driving my car immediately came to an abrupt stop and would not move forward any farther I was able to get it off to the side of the road of which at that point I was unable to get the car to go into or shift into any gear. It will not shift into park. The only reason my car is standing still now is because of the emergency parking brake, the transmission has gone completely out of my car . My car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get anMy car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get a very loud knocking rattling noise and it will not lock into place. Ford has done a recall for the same situation on many of the vehicles Ford made during that 2017 year. My question is why am I having to deal with this vehicle when Ford knew very well that there were many problems with it. Three years ago I had to deal with an engine block replacement for a new vehicle because Ford had a malfunction when it came to the coolant going into the engine. These are all problems that are not caused by general wear and tear of your customer they are caused by incompetent of Putting the car together in the first place. I really expected More from Ford. The first time I drove a Ford escape I fell in love with it so I want like I’ll regret ever buying this car. This car needs to be completely recalled. I can not afford to pay for a card that is not drivable.

The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.

The contact owns a 2017 Ford Escape. The contact stated that upon inspection at a local dealer, it was noticed that the 16 lug nuts for all four tires were swollen and the rear shocks needed to be replaced. The vehicle was repaired under warranty with the same parts used prior to the failure. The contact was concerned that the repair was intern and the failure would be recurring. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE REAR SHOCK ABSORBERS WERE LEAKING FLUIDS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER COLUMBIA FORD LOCATED AT 234 WILLIMANTIC RD, COLUMBIA, CT 06237, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 34,000.

DRIVING AT LOW SPEED, ABOUT 15 MPH, ON A RESIDENTIAL STREET. THE RIGHT FRONT SUSPENSION CAME OFF THE CAR. THE CAR PULLED TO THE RIGHT, A PARKED CAR ON THE RIGHT WAS SIDESWIPED MOSTLY AT THE ROCKER PANEL LEVEL, CAUSED BY THE RIGHT FRONT WHEEL OF MY CAR. WHEN THE VEHICLE CAME TO A STOP, THE RIGHT FRONT TIRE WAS FLAT, THE RIM HAD CRACKED INTO 2 PIECES, THE AXLE AND MOST OF THE SUSPENSION WERE DISCONNECTED, AND THE FRONT KNUCKLE WHICH IS SUPPOSED TO HOLD IT ALL TOGETHER IS CRACKED.