2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle remotely, the vehicle failed to start. The contact stated that when the vehicle was started manually, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a misfire in cylinder #4. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure reoccurred three days later. The manufacturer was notified of the failure. The failure mileage was 69,900.

The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle shuddered and stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart but was undrivable. The vehicle was towed to Firestone but was not repaired. The vehicle was then towed to the dealer, where it was diagnosed and determined that a cracked fuel injector had leaked fuel into cylinder #3, creating a hole in the cylinder and the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 92,000.

The engine block of this vehicle is suspected of having a coolant loss/coolant intrusion fault per my independent, certified mechanic. Issues began about a year ago, before 70,000 miles. Several trips to the Ford dealer did not yield any helpful information. This issue started with an occasional misfire or rough idle on startup. A MIL engine scanner revealed code P0302, cylinder 2 misfire. The code was reset and the issue went away for a short period of time. However, it has been returning more frequently, and I've been stranded more than once out of fear of the engine overheating. Coolant consumption is higher than usual, and it is being replaced with approved Ford coolant only. An independent mechanic performed a few tests, the most basic being inspection of the plugs and cylinder, and noted possibility of coolant in cylinder 2 and 3. A midstream sample of the oil during an oil change was bottled and sent to a specialty laboratory for testing. The oil test confirms presence of small amounts of coolant in the used engine oil. My own research into the issue reveals there was a Ford TSB 19-2346, "Coolant in cylinders, white exhaust smoke and/or illuminated MIL," of which I was never informed by Ford as the original owner since new purchase of the vehicle in 2017.

The contact owns a 2017 Ford Escape. The contact stated that after refueling at several different gas stations, the engine warning light illuminated. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended. The contact added fuel cleaner to the fuel tank. The contact stated that the failure was related to NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware that the driver's and passenger's side taillight housings were filled with water. The contact stated that when the trunk was opened, some of the water in the driver's side taillight housing drained out onto the ground. The contact stated that because of the failure, the taillights and the hatch failed to function as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the failure was not covered under any known recall. In addition, the contact was quoted a fee for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

I have been noticing radiator fluid loss the past few months along with a recent engine light coming on so I took my Ford Escape to Vanderhyde Ford Dealership in Cedar Springs Michigan and they were going to do a leak check on the cylinders to see if antifreeze was leaking but they were only able to get 3 of the 4 spark plug out of engine block. They said they didn't want to break the spark plug off inside the block. I asked what would cause the spark plug to corrode and they said it's possible my #1 cylinder is leaking antifreeze and corroding the aluminum intake manifold and the steel spark plugs. So, I took car back home and let engine cool and I was able to get spark plug out. I now have appointment 7/23/2025 to have cylinders checked for leaks. Updates coming if leak in cylinders is confirmed.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine was faulty due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated, and the message "Engine Fault Service Immediately" was displayed. The vehicle was taken to a local independent mechanic where it was diagnosed, and the contact was advised that the engine was faulty due to coolant intrusion, and that the engine needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,114.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.