Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1510–25K
17625–50K
30450–75K
25375–100K
237100–150K
34150K+
1,155 reports with mileage · 1,522 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 1,564 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 507 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 390 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
39 crash reports15 fire reports38 injury reports
What owners actually said
2,677 reports
Mileage unknown · Jul 29, 2025
Engine
On Sunday, 7/6 the check engine light came on. The vehicle was dropped off at a Ford dealership for review and it was determined that a coolant leak into cylinders causing internal damage to the engine. Recommendation is to replace the main engine assembly (long block) at $10,000. Which is more than what the car is worth. …
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On Sunday, 7/6 the check engine light came on. The vehicle was dropped off at a Ford dealership for review and it was determined that a coolant leak into cylinders causing internal damage to the engine. Recommendation is to replace the main engine assembly (long block) at $10,000. Which is more than what the car is worth. The car currently has 102,062 miles. This appears to be a known issue among the model year of the Escape and engine type. Currently there is no assistance in helping with the cost of repairs. We have contacted Ford and asked for assistance as we are long time Ford vehicle owners. They logged the following: CXH-05084174-H2Q6H1 and recommended that we log an issue with the NHSTA.
NHTSA ODI #11676900
59,555 miles · Jul 29, 2025
Steering
The contact owns a 2017 Ford Escape. The contact stated that while her husband was driving 30 MPH, the vehicle lost power steering functionality. The power steering assist message was displayed; however, the driver continued driving the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with an intermitte…
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The contact owns a 2017 Ford Escape. The contact stated that while her husband was driving 30 MPH, the vehicle lost power steering functionality. The power steering assist message was displayed; however, the driver continued driving the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with an intermittent failure with the steering. The dealer stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 59,555.
NHTSA ODI #11676895
Mileage unknown · Jul 29, 2025
Engine
Started having issues with the power of the engine, white smoke from exhaust, and loss of coolant. Apparently there are multiple TSBs about this problem, and has been discovered to be an engine design failure for several models under Ford and Lincoln and it is still not a recall. This issue is known to ruin the head gasket and …
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Started having issues with the power of the engine, white smoke from exhaust, and loss of coolant. Apparently there are multiple TSBs about this problem, and has been discovered to be an engine design failure for several models under Ford and Lincoln and it is still not a recall. This issue is known to ruin the head gasket and ultimately crack the cylinder head. If I had not spoke to my mechanic about the white smoke and power loss, he would not have recommended that I check my fluids and saw I was losing coolant untimely. Due to it leaking into the engine every time I drove my car. He also stated that he’s seen this issue before, found multiple sources around the country that have seen the same issue and basically fixing the issue won’t ultimately fix the problem. Because the engine design is defective, the problem will happen again. The engine would have to replaced. Which costs more than the car is worth. It’s very dangerous to have a faulty engine design and not do a proper recall or replacement plan.
NHTSA ODI #11676867
Mileage unknown · Jul 28, 2025
Engine
I own a 2017 Ford Escape with approximately 102,000 miles. I am the original and only owner and have had regular maintenance done on my vehicle the entire time I've owned it. After a recent 9-hour road trip, I experienced sudden engine failure with no prior warning signs. My local dealership has diagnosed the issue as coolant in…
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I own a 2017 Ford Escape with approximately 102,000 miles. I am the original and only owner and have had regular maintenance done on my vehicle the entire time I've owned it. After a recent 9-hour road trip, I experienced sudden engine failure with no prior warning signs. My local dealership has diagnosed the issue as coolant intrusion into the engine, which caused catastrophic engine damage and now requires a full engine replacement at a cost of $8,800. After researching the issue, I discovered this is a known and widespread problem with EcoBoost engines in 2013-2019 Ford Escapes and other Ford vehicles. Ford has issued Technical Service Bulletins regarding this, and there is at least one ongoing class action lawsuit related to engine failure caused by coolant intrusion. This problem poses serious safety concerns, especially when it causes vehicles to fail unexpectedly at highway speeds or in unsafe conditions. I am filing this report to document the issue and urge NHTSA to investigate this known defect.
NHTSA ODI #11676759
Mileage unknown · Jul 28, 2025
Engine
[XXX] Car began to run rough as if it had bad gas and the engine would not idle smoothly. When I got into the vehicle the next day the instrument panel flashed lights and the vehicle stalled. I had it towed to the repair shop thinking it was overheating due to a bad thermostat. I was told that the engine coolant was leaking into…
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[XXX] Car began to run rough as if it had bad gas and the engine would not idle smoothly. When I got into the vehicle the next day the instrument panel flashed lights and the vehicle stalled. I had it towed to the repair shop thinking it was overheating due to a bad thermostat. I was told that the engine coolant was leaking into cylinder 4 of the engine and I would have to replace the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11676725
Mileage unknown · Jul 28, 2025
Engine
My vehicle has been suffering coolant intrusion into the engine, specifically the cylinders, causing significant damage and leading to my vehicle overheating. After discovering the issue at my mechanic, I found out there was a recall for my specific vehicle for this issue, but my VIN was not included. Not being notified of this …
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My vehicle has been suffering coolant intrusion into the engine, specifically the cylinders, causing significant damage and leading to my vehicle overheating. After discovering the issue at my mechanic, I found out there was a recall for my specific vehicle for this issue, but my VIN was not included. Not being notified of this issue by a recall risked my vehicle overheating and potentially starting a fire which could have been hazardous to myself and any passengers.
NHTSA ODI #11676716
Mileage unknown · Jul 27, 2025
Engine
There is an issue with the type of engine used in these vehicles where coolant leaks into the engine causing cylinder misfires. This is a known issue that has not been issued a recall. I have had a complete repair done in the past involving the complete reconstruction of the engine, however after only 21,000 miles the repair f…
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There is an issue with the type of engine used in these vehicles where coolant leaks into the engine causing cylinder misfires. This is a known issue that has not been issued a recall. I have had a complete repair done in the past involving the complete reconstruction of the engine, however after only 21,000 miles the repair failed.
NHTSA ODI #11676472
Mileage unknown · Jul 25, 2025
Power TrainSuspension
Without warning my car started not allowing me to go over 40 mph without a very violent jerking under the drivers side floor board. The jerk of the wheel would not allow the car to speed up. And then eventually upon driving my car immediately came to an abrupt stop and would not move forward any farther I was able to get it off …
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Without warning my car started not allowing me to go over 40 mph without a very violent jerking under the drivers side floor board. The jerk of the wheel would not allow the car to speed up. And then eventually upon driving my car immediately came to an abrupt stop and would not move forward any farther I was able to get it off to the side of the road of which at that point I was unable to get the car to go into or shift into any gear. It will not shift into park. The only reason my car is standing still now is because of the emergency parking brake, the transmission has gone completely out of my car . My car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get anMy car will not shift into drive neutral or any position. If you attempt to shift it into any position, you get a very loud knocking rattling noise and it will not lock into place. Ford has done a recall for the same situation on many of the vehicles Ford made during that 2017 year. My question is why am I having to deal with this vehicle when Ford knew very well that there were many problems with it. Three years ago I had to deal with an engine block replacement for a new vehicle because Ford had a malfunction when it came to the coolant going into the engine. These are all problems that are not caused by general wear and tear of your customer they are caused by incompetent of Putting the car together in the first place. I really expected More from Ford. The first time I drove a Ford escape I fell in love with it so I want like I’ll regret ever buying this car. This car needs to be completely recalled. I can not afford to pay for a card that is not drivable.
NHTSA ODI #11676311
55,000 miles · Jul 25, 2025
Engine And Engine Cooling
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and needed to be re…
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The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
NHTSA ODI #11676280
93,993 miles · Jul 25, 2025
Engine And Engine Cooling
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge displayed that the engine was overheating. The coolant temperature warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the eng…
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The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge displayed that the engine was overheating. The coolant temperature warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that there was coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was then towed to the dealer, who determined that there was coolant intrusion in cylinder #4, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 93,993.
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Additional source detail variants (2)
Electrical System:software
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Visibility:power Window Devices And Controls
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗