Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1510–25K
17625–50K
30450–75K
25375–100K
237100–150K
34150K+
1,155 reports with mileage · 1,522 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 1,564 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 507 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 390 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
39 crash reports15 fire reports38 injury reports
What owners actually said
2,677 reports
Mileage unknown · Dec 31, 2025
Engine
Engine failure due to multiple coolant failures, due to poor design of the long engine block. Ford removed and replaced the long block in full, but it was out of warranty. There are multiple class action lawsuits against Ford for the defecting engine block design. There was only 49,187 miles on the car, well under mileage w…
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Engine failure due to multiple coolant failures, due to poor design of the long engine block. Ford removed and replaced the long block in full, but it was out of warranty. There are multiple class action lawsuits against Ford for the defecting engine block design. There was only 49,187 miles on the car, well under mileage warranty, but above the 7 year old car age warranty. I paid $8379.39 for the new long block engine.
NHTSA ODI #11708104
Mileage unknown · Dec 31, 2025
Engine
Vehicle is slowly losing collant, and when I park I get a strong smell of collant. I took vehicle to have collant flushed and was took system was ok. From what I have researched is that there is a history of coolant entering engine cylinder because of defective engine and causeing engines to event ually seize.
NHTSA ODI #11708094
Mileage unknown · Dec 31, 2025
Exterior Lighting
While driving vehicle at night on [XXX] to Richmond, VA my headlights both stopped working completely. The only way I could see was by turning on my high beam headlights. The high beam headlights worked fine. There was no warning lights, no sounds, the interior lights and everything interior was working normal. It was just t…
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While driving vehicle at night on [XXX] to Richmond, VA my headlights both stopped working completely. The only way I could see was by turning on my high beam headlights. The high beam headlights worked fine. There was no warning lights, no sounds, the interior lights and everything interior was working normal. It was just the low beam headlights both at the exact same time. The running day lights work. The bulbs were fine the fuses were in perfect condition it just stopped working. This was a SERIOUS and dangerous incident that occurred on a major highway while driving at night suddenly and without warning. Had my high beams not worked I could have been in serious accident trying to drive or get off the highway to get a tow. In addition, all turn signals and break lights work perfectly. I have appt w/Ford dealership in Culpeper, VA on Friday Jan 2, 2026 to figure out why they are not working. I shouldn't have to pay thousands of dollars for a problem that Ford knows is happening with our vehicles. The amount of complaints of similar issues with the Ford Escape on Ford's help thread is in the thousands. This is a serious failure which can increase the risk of a crash and potential injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11708079
Mileage unknown · Dec 31, 2025
EngineStructure
Two different things are happening with my car. 1) the paint is chipping and has caused corrosion on the body. Apparently this is a known issue but the peeling/chipping has gotten worse and will keep doing so until it is fixed. 2) car keep running hot and losing coolant but no leak to be found even after several rounds of tests.
NHTSA ODI #11708001
Mileage unknown · Dec 30, 2025
Engine
Coolant intrusion on the 2.0 ecoboost engine diagnosed by a ford dealer service center and a well documented issue. The coolant intrusion causes the engine to misfire rendering the car unusable and a potential road hazard.
NHTSA ODI #11707890
Mileage unknown · Dec 30, 2025
Engine
Ford Technical Service Bulletin (TSB) number is 21-2269. The engine block is leaking coolant into the cylinders which causes the engine to report over heating.
NHTSA ODI #11707745
Mileage unknown · Dec 29, 2025
Engine
Known coolant leak into the cylinders that ford won’t cover
NHTSA ODI #11707606
Mileage unknown · Dec 28, 2025
Engine
Coolant in cylinder 2 due to crack in cylinder wall at head gasket due to thin sealing surface
NHTSA ODI #11707376
Mileage unknown · Dec 26, 2025
EngineFuel/propulsion SystemPower Train
While driving at a constant speed on the highway, the transmission shifted down a gear and revved into very high RPMs. I was dramatically slowing down despite pressing on the gas pedal. The car didn't provide any power and just revved while I had cars next to me going at highway speeds. Managed to get off the highway, a transmis…
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While driving at a constant speed on the highway, the transmission shifted down a gear and revved into very high RPMs. I was dramatically slowing down despite pressing on the gas pedal. The car didn't provide any power and just revved while I had cars next to me going at highway speeds. Managed to get off the highway, a transmission fault indicator popped up on the dash. The car no longer was able to move. I had the car towed to the Ford Dealership. This car has a bad transmission at ~97,000 miles. Prior to this, I felt like the car's transmission maybe wasn't shifting on time but didn't make much of it. This could have easily resulted in a crash. Turns out this is a very well known problem with the Ford Escape. My friend has a 2016 Ford Escape who recently paid 8000$ for a new transmission. This is clearly unsafe and the failure is definitely premature.
NHTSA ODI #11707206
Mileage unknown · Dec 23, 2025
Engine
Coolant intrusion on 2.0L Ecoboost Engine Car started running rough, oil light came on. Palmetto Ford Charleston SC indicated engine needed replacement due to coolant intrusion. This same dealer replaced the Turbo Wastegate 10/17/2025. 12/17/2025 the car ran rough.Service Bulletin 19-2346 seems to be the problem. Called Ford…
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Coolant intrusion on 2.0L Ecoboost Engine Car started running rough, oil light came on. Palmetto Ford Charleston SC indicated engine needed replacement due to coolant intrusion. This same dealer replaced the Turbo Wastegate 10/17/2025. 12/17/2025 the car ran rough.Service Bulletin 19-2346 seems to be the problem. Called Ford Customer Service who offered no assistance. Car has 75,000 miles, 1 owner, well maintained.
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
Remedy: Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence & remedy
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence & remedy
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional source detail variants (2)
Power Train:shift Linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Power Train:automatic Transmission:gear Position Indication (prndl)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence & remedy
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Additional source detail variants (2)
Electrical System:software
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Visibility:power Window Devices And Controls
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Consequence: If a window closes on a body part, it can increase the risk of injury.
Remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗