2017 Ford Escape

Vehicle was purchased [XXX], the very next day multiple lights came on on the dash and it started bucking while driving. I took it back to the dealership for repairs.The right rear wheel speed sensor was bad. While the vehicle was being repaired a bolt that was seized up was broken requiring the Rr wheel knuckle to be replaced. July, the vehicle was treated for a water leak into the spare tire compartment.In September, more repairs were needed. I took it to my mechanic.The L axle shaft, wheel bearing, control arm w/ball joint, speed sensor and Rt.knuckle needed replaced. At this point, I was informed of the extensive rust under the vehicle and only being 8 years old, is a great concern. When it was taken in for an alignment, it was discovered there was a bolt broken off the Rr control arm, and it was repaired. October, it was treated again for the water leak. Water was still getting in with the spare tire when it rained. Also in October, I noticed a lag in shifting when accelerating. One incident that happened when merging onto a highway, the shifting lagged, delaying my acceleration and caused my vehicle to be traveling at a much slower rate than traffic. I took it to the dealership for repairs for the lag and a grinding noise. The transmission and torque converter were replaced. The grinding noise continued even after the repairs. January 2026, the vehicle was again taken in for the grinding noise and water leak. It now requires a transfer case, drive shaft, rear differential and the sub frame is cracked. I am greatly concerned about the structural integrity of this vehicle. Dealership claims the rust of the frame is from PA winters however the steering shaft INSIDE the car also has rust on it. For comparison, I also have a 2003 Jeep and it has minimal rust and is kept outside daily. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My engine light went on and the car was shaking, stumbling. When I took the car to the dealership, and then to another shop, it was reported that the gas analyzer showed presence of combustion gases in the coolant system. The coolant present in cylinder is due to coolant intrusion that is a defect from factory. Ford refused to fix the problem because they would only fix the problem for cars with less than 84,000 miles and I was told by a representative at the dealership that recall letters were sent but only to those customers who presented with this issue between 2015 and 2019 or before that mileage. I never received any notification that this was an issue, or I would have brought my cay in. Now, I cannot afford a new engine and I have been left without a car since the incident, which was almost a year ago.

When driving the car suddenly stopped and made a loud clunk noise. Unable to get car to move when pressing gas petal. I had to call Police to get car out of busy road. Had car towed to Dorian Ford (where car was purchased) . Car was inspected to investigate problem. Was told "luck of the draw "that the transmission failed. Car has always been services at Dorian Ford with recommended maintenance and oil changes completed. This resulted in Dorian saying transmission had to be replaced at the cost of $7238.22. The car only had 82,608 miles on it.

In my 2017 my check engine light came on at 70,000 miles throwing a bunch of different codes, ignition coil misfire and actuator making vehicle overheat and run rough, made extensive repairs to the vehicle based on what the codes were which didn’t repair the vehicle, finally engine gave out on me at 93,000 miles and I had the vehicle towed to Classic Ford In Mentor Ohio and they diagnosed the vehicle with a bad engine requiring the engine to be replaced, I was then informed by the service department that what killed the engine was coolant leaking into the cylinders due to a design defect by Ford Motor Company and these issues with these Ecoboost engines are very well documented across the internet, Dealership quoted me over $9,000 to replace the engine which I definitely can’t afford at all, Due to this not being my fault and I’ve kept up with all maintenance but again what killed the engine was Ford’s design that allowed coolant to leak into cylinders, I’ve made several calls to Ford Motor Company and there corporate offices and they are declining to do anything to help this issue, my case number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The **engine system** failed due to **coolant intrusion into cylinder 2**, causing engine misfires and loss of power. This condition is consistent with known EcoBoost engine defects in this model year. The vehicle is available for inspection upon request. This failure created a **safety risk** due to potential **loss of power or stalling while driving**, increasing the risk of a crash. An additional issue exists with the **electrical system**, specifically the **driver’s door control panel circuit**, which intermittently malfunctions and affects vehicle operation. The engine issue has been **confirmed by diagnostic trouble codes indicating a cylinder 2 misfire**. Dealer confirmation: **UNKNOWN**. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. Prior to failure, the vehicle displayed a **check engine light**, rough idle, and misfiring. Electrical issues occurred intermittently. Exact onset date is **UNKNOWN**.

My [XXX] daughter was driving her 2017 Ford Escape 1.5L EcoBoost check engine light came on and a message to pull over immediately. Vehicle was out of coolant. The coolant isn't leaking. The vehicle has a design flaw that causes coolant intrusion into the cylinders. Extremely dangerous and could leave someone stranded. The cost to fix is about the same as the value of the car!! Thousands of dollars!! This is a known design, flaw, and thousands of customers are experiencing it. It can leave drivers stranded and dangerous situations, including drivers like my teenage daughter. Ford should be responsible to fix this dangerous design flaw! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)