2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.

The contact owns a 2017 Ford Escape. The contact stated while driving 60 MPH and while depressing the accelerator pedal, the vehicle hesitated while responding. The powertrain malfunction warning light was illuminated. The contact pulled over to the right of the road and left the vehicle unoccupied for several days. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The manufacturer transferred the contact to NHTSA Hotline to report the failure. The approximate failure mileage was 140,000.

The contact owns a 2017 Ford Escape. The contact stated that upon attempting to accelerate from a stoplight, the transmission failed to shift into gear, and the contact was forced to pull over onto the side of the road. There were no warning lights illuminated; however, the message "Transmission Fault - Please see Service Center" was displayed. The vehicle was towed to a local independent mechanic to be diagnosed and the contact was informed that the transmission was faulty and needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 170,000.

A design problem with the 2017 Ford Escape Ecoboost 2.0 turbo engine causing a coolant intrusion. As a result, my car check engine light is on. The car cannot pass smog. I have to refill the coolant daily. This coolant intrusion problem is a known design defect as such their needs to be a recall issued to replace the long block. I was not informed of the problem when I purchased the vehicle. The dealership will not honor their lifetime powertrain warranty as they state it is a head gasket problem, when it is actually a known design defect.

The contact owns a 2017 Ford Escape. The contact stated that the gear shifter indicator failed to display the correct gear that the gear shifter was shifted into. The contact stated that there was a message for a transmission issue; however, the contact was unsure what the message indicated. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was unknown.

January 2, 2025, I took my car to Huntley Ford for a Complete Multi Point Inspection and oil change. It passed on all accounts. One of the many items checked was the Transmission Fluid. It was marked Good. March 25, 2025 (3 months later) I took my car back to Huntley Ford for a vibration / noise. They informed me that the transmission is now shot and needs to be replaced. They said the transmission fluid is black and thick and filled with debris. The inspection report they gave me 3 months ago, said that the Transmission Fluid was Good. My transmission didn't go from Good to damaged beyond repair, in just 3 months. Huntley Ford is negligent, and they expect me to pay $7,000 to replace the transmission. In addition, when Huntley Ford replaced the engine just 8 months ago, they made no note of a failing transmission. It’s common practice to check the transmission during an engine replacement. The engine and the transmission work together to provide the power and control for driving.

I was driving stopped at a red light and when the light turned green and I proceeded my car continuously jerked and would not pick up speed then it would go and start jerking while in the middle of traffic putting me and others at risk for possible pile up multi accidents.Given no warning just out if the blue no lights on dash either.Yes it's is available for inspection took it to shop today was advised to take it to transmission specialist which I plan to.

I tried to accelerate pulling out of a parking lot and there was a whizzing sound and no acceleration. I pulled to the side of the road and turned off the vehicle and restarted it. I got up to 55 mph and the transmission service light came on and it de-acelerated. I ended up going 20 mph for the next mile to get it home in my driveway to park it. I had the vehicle towed to the dealership for diagnostics, the same dealership that had to replace the short engine block due to coolant intrusion in my engine at 84,000 (which I found by accident EVEN though I had a Ford.com account - they never notified me even though they had my email, address, and phone number - also to note i tried to get the repair at three other local dealerships that said they did not see the CSP for this issue and would not get me in - I did notify Ford customer service). The same dealership also replaced a shifter bushing cable when they did the engine. Dealership called today to advise that it was the torque convertor and I needed a new transmission. They are going to have warranty department see if Ford will assist with repairs, but I'm sure they won't. Mileage is 121,000. At this point there is a class action for transmission related issues for this year, make and model and Ford has STILL Not issued a recall. In speaking with the dealership, they said this is a common issue with the year, make, and model. And that anything over 100,000 is subject to trannie issues for this car. So obviously Ford knows this is an issue. I see they also recalled the torque convertors for other vehicles. And I see several other complaints where customers are being told the same thing as I am. Could a defective shifting bushing cable cause this? Should the torque convertor have been included in their other recall for the Ford Escapes? How does both an engine and transmission need replaced with 120,000 miles on the car. I used to love Ford. I will NEVER buy another Ford again as long as I live.

As has happened to many others, a coolant intrusion destroyed the engine. The engine was replaced around 60k miles. Now around 84k miles, my transmission needs to be replaced. Ford is telling me that a new engine and new transmission for a 2017 car with 84k miles on it is something they see. The Customer Experience team told me there's nothing they can do. I can't believe a car this new, with that mileage, has had such significant and dangerous failures.