2017 Ford Escape

The contact's daughter owns a 2017 Ford Escape. The contact stated that the vehicle began to jerk and hesitate while depressing the accelerator pedal. There was no warning light illuminated. Due to the failure, the vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. An independent mechanic inspected the vehicle, and the contact was provided the same information as the dealer, with an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with a case number. The failure mileage was approximately 88,000.

About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!

Misfired on ignition. Diagnostics ran. replaced all spark plugs, coils and gasket. Engine coolant flushed and exchanged. 1 week later misfiring again. 2 diagnostics run...conclusion was coolant intrusion. Upon researching this problem I have discovered many Ford Escapes have this same issue. No recall was ever issued. The customer satisfaction program(21N12) was not widely announced in 2022. I was unaware of it until last week. It was for vehicles made in Louisville between 9/17/2015 and 4/8/2019. My vehicle was manufactured there in Feb. 2017. It was good for 7 years or 84000 miles. I am only 6 months past that time period, however only have 37000 miles on this vehicle. I was told by 2 different mechanics it was not safe to drive in this condition and the repairs could run up to $10000.

Coolant is leaking into the cylinders, causing misfire. Per this document that you guys posted: "Customer Satisfaction Program 21N12", this is a known manufacturing defect in the engines that are in the model of car that I am driving currently. This is a safety issue and an environmental issue. Coolant gets into the cylinders and burns, emitting into the atmosphere. But the coolant also runs low, and the engine could overheat or catch on fire. The mechanic is estimating currently that the repairs to either change the head gasket or take the engine apart and rebuild it will cost around 7-9k, money we don't have. Ford should fix this manufacturing defect at not cost to us, as their CSP 21n12 document states. The only caveat is that the car has 98k miles on it while the cutoff for these repairs ends at 84k miles.

I took my 2017 Ford Escape to the dealer for a check engine light (code P1450) that was due to an evaporative emissions problem. While checking for this issue, they found that there was coolant incursion into the combustion chamber of one of the cylinders. It is interesting that they checked for this problem while diagnosing an evaporative emissions issue. They told me the only repair is to replace the long block for $10,500. The head gasket failed due to a poor engine casting design. This is a problem that has affected thousands of Ford 2.0L turbo engines in multiple Ford products. Given the widespread nature of this issue, this seems like it should be a recall. The car is in my garage since it cannot be driven and is available for any third party inspections.

2017 Ford Escape, have had less than 1 year. Transmission failure. Stopped at traffic light, would not move forward when pressed gas pedal. After a few seconds it jerked hard and went into gear. I was able to get to a parking lot out of traffic. Had vehicle towed to Ford dealership where they ran diagnostics and said there was a torque conversion failure which allowed sludge to get into transmission. Transmission would need to be replaced. There were no warning lamps or messages prior to failure. Quoted $9500 to repair. Asked if Ford would compensate since there were so many recalls and law suits; they stated no.

The contact owns a 2017 Ford Escape. The contact stated that while driving at unknown speeds, the vehicle started to shake abnormally. Additionally, while shifting from fourth to fifth gear, there was a violent clunk coming from the transmission. There were no warning lights illuminated. The vehicle was taken to the local dealer who test-drove the vehicle for an hour but was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired, and the failure persisted. While the contact’s wife was driving, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the local dealer, where it was diagnosed that the cylinder head had fractured, and coolant was leaking into the engine. The dealer recommended that the engine and transmission be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.

The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle and shifting into drive(D), the vehicle failed to move as intended. The contact stated that the "Service Transmission Now" message was displayed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000.