2017 Ford Escape

Transmission went out. No warning. 145,000 miles. No lights on dash, nothing. Complete failure. Car started whining when accelerating out of nowhere, jerked really hard, and then failed completely. Have had it serviced and maintained regularly and always at the dealer. Ford is aware of the problem on these transmissions and doing nothing to fix it. Service department confirmed it’s an issue they see with regularity. Transmission replaced by dealer at great expense and issue resolved.

Vehicle currently has 86K miles. The transmission is being replaced for the SECOND time. Replaced for the first time 2/17/23 at 63206 miles (invoice included). The dealer also informed me that coolant is leaking into the engine block pursuant to Ford Technical Service Bulletin 22-2229 [XXX] ) but I would have to replace the engine at my expense. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2017 Ford Escape SE Ecoboost engine failure. Check engine light came on, engine did not overheat, but continued to misfire and make strange noises and motions during idling. After diagnostics, it was seen as a coolant leak issue, they later found pistons in my oil pan. Cost is $11,000 and they won't help cover any cost despite class action lawsuits and recall campaign. My car is out of warranty by year. I only have 78,000 miles on it, again should not be happening to a vehicle with this mileage. This is an obvious manufacturer issue and huge safety issue that Ford should be held accountable for.

The oil pump failed due to the coolant intrusion into the engine, causing low pressure and sludge. My mechanical breakdown warranty inspected it and will not cover the replacement due to the sludge. The check engine light came on and off after I hit 70000 miles, and I was alerted to a recall when I got my last oil change in March of 2024, but the Ford dealership stated I had no warranty and no recall to address.

Notice coolant reservoir was empty after warning light, refill coolant check reservoir couple days later low again. Research and come to find out common issue with ecoboost engines produced by Ford. Design flaw in the engine block that allows engine coolant to get into cylinders. Took car to Ford dealership were it issue was confirmed, coolant in cylinders. Dealership wants 9k to replace engine that has 71k miles on it. The car is unsafe to drive possible engine failure or fire.

Our car started slipping gears, jerking, take forever to accelerate, and would lose power. We took to dealership thinking it was a transmission. They told us no it wasn’t the transmission and we needed the replace the fuel pump injector we did that. A week later SAME issues happened again they replaced the pump again. A month later SAME symptoms again this time they told us we needed our engine replaced. So we got a brand new engine in. A month later I lost power while turning onto to a highway and the dealership told me that it was the new engine breaking in. Not even 3 months later after the new engine being put in our car starts to act up with the SAME symptoms. We took it back since the engine was under warranty. They tell us we need a new transmission. We told them we knew it was the issue the first time around. We can’t afford a new transmission after just putting a new engine in 3 months ago! Stay away from this year ford escape. Our car only had 116,000 miles and it’s our family car so we can’t drive it anymore cause we can’t afford another big issue to be fixed. Mainly because we think the dealership doesn’t want to admit their mistakes and won’t resolve the issue for us. Can’t believe the car has these two huge issues in one year let alone less than 6 months apart!

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle began to jerk, and she heard an abnormal sound emanating from the engine compartment, after which the vehicle failed to accelerate above 5 MPH. Later, the contact received a notification from the ford app reading "Powertrain malfunction reduced power." No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the powertrain control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.