2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was parked, the contact smelled fumes coming from the vehicle. The contact inspected the vehicle and noticed that the coolant was leaking onto the floor. The Engine Service warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Escape. The contact stated that during cold starts, the engine shuddered, and the check engine warning light flashed on and off. The vehicle was taken to the local dealer who replaced cylinder #2 and the spark plugs. After retrieving the vehicle, the failure reoccurred, and the vehicle was taken back to the local dealer who diagnosed that coolant was present inside the engine and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 52,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle decelerated to 2 MPH. Several unknown warning lights were illuminated. The vehicle then started to sputter. The vehicle was taken to an independent mechanic and the contact was informed that cylinder #4 coil needed to be replaced. The vehicle was repaired; however, after driving for two miles, the vehicle stalled. The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to cylinder #4 failure and that the engine needed to be replaced. The contact was informed there was coolant intrusion into the engine. The manufacturer was contacted, and the contact was informed that the repairs were not covered under Extended Warranty and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,000. The VIN was not available.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH the check engine light illuminated and a chime went off and "service engine now" appeared on the instrument cluster. The contact stated that he pulled over and turned the engine off due to seeing the "over heat" warning illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact to take the vehicle to a dealer due to a known manufacturer problem with the motor. The contact then had the vehicle towed to a dealer who diagnosed the vehicle and determined that the engine and transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 94,000.

The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle would enter LIMP Mode, with the high engine temperature and check engine warning lights illuminated. The vehicle was taken to a dealer where it was discovered that coolant had entered the engine cylinder. The manufacturer was notified of the failure and informed the contact that the Warranty Extension for the vehicle had expired. The vehicle was not repaired. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, a message indicating that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the coolant level was low. The mechanic flushed the coolant. However, the vehicle failed to start two days later. The vehicle was towed to another independent mechanic, where it was diagnosed that coolant was leaking into the engine, leading to low engine compression. The vehicle was then towed to the dealer, where the same assessment was made, and the engine was replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 65 MPH, the engine started to vibrate and misfire. The contact stated that DTC codes: P0302 (Cylinder #2 Misfire) and P0012 (Intake A cam shaft position timing) were retrieved. The contact drove the vehicle to a local dealer who diagnosed the vehicle and advised that coolant had intruded into the engine block and that the engine needed to be replaced. The vehicle had not been repaired. The contact was advised by the dealer that there was a TSB: 19-2346 Coolant Intrusion into The Cylinders (Engine and Engine Cooling) related to the failure. The failure mileage was approximately 91,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 40 MPH, the check engine warning light illuminated. The contact stated that the vehicle was driving normally; however, when the vehicle was started in the morning, the vehicle was idling rough for approximately 5 minutes. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had entered the cylinders and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The failure mileage was approximately 122,000.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 30 MPH, the check engine warning light illuminated. The contact stated that the temperature gauge started climbing into the high temperature and then went below the normal engine temperature and then fluctuated. There was a message to stop and turn off the vehicle due to the engine temperature. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the cylinders, and the engine needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 - Coolant in Cylinders (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact was able to restart the vehicle; however, the vehicle hesitated and started to shake. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant had leaked into the cylinder block, and the engine needed to be replaced. The vehicle was taken to the dealer however, a diagnostic test was not performed. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the Extended Warranty program had expired. The failure mileage was approximately 105,000.