2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated while driving 65 MPH and attempting to accelerate, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the long block, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 128,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 70 MPH, the vehicle suddenly lost automotive power and the speed was reduced to approximate 35 MPH with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that coolant was present inside the engine cylinder and the engine needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.

The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, several attempts were needed before the vehicle started. The contact stated that the vehicle started and idled rough. The engine malfunction warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine had failed, and coolant had leaked into the cylinder. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not under warranty. The failure mileage was approximately 68,000. The VIN was not available.

The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the vehicle started shaking violently, prompting the contact to pull over to the shoulder of the roadway before coasting into a parking area. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the coolant intrusion had caused a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 37,000.

My vehicle shut off while i was driving on the highway. The check engine light flashed for a few seconds and then the whole car shut off while i was doing 70 on the highway. Thankfully nobody was hurt but i'm lucky to be alive. Cars swerving everywhere! When i took it to the dealer they say it was a cylinder misfire and its caused by coolant leaking into the engine through porous materials used by FORD. Its been to several ford dealerships. They inspect it, they know right away what the issue is because they see it all the time and they all say the same thing. Yes we know about it, no we wont fix it. I spoke to ford about the issue and they admitted that they know about the problem but they're refusing to recall my vehicle. These vehicles are at risk hurting thousands of people. Im being told that these engines were used in most ford vehicles from 2012 on... PLEASE HELP!!!!!!

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was consuming an excessive amount of coolant. There were no visible coolant leaks. The contact was constantly adding coolant to the vehicle. The check engine and power train malfunction warning lights were illuminated. The contact detected an abnormal odor of antifreeze inside the vehicle. The vehicle was taken to an independent mechanic, and the contact was informed that the coolant was going intruding into the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact there was no coverage on the vehicle. The contact was referred to the NHTSA Hotline. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The failure mileage was approximately 66,000.

The contact's daughter owns a 2017 Ford Escape. The contact stated while his daughter was driving approximately 40 MPH, the check engine warning light illuminated. Additionally, the contact stated that the vehicle was experiencing abnormal coolant consumption. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block was fractured and there was coolant intrusion in the engine, and the coolant was burning in the exhaust. The vehicle was taken to the dealer to be repaired. The vehicle was not yet repaired. The failure mileage was approximately 96,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing rough starts with the check engine warning light illuminated. The contact stated that the check engine warning light remained illuminated while driving. The vehicle was taken to the local dealer who diagnosed that there was coolant inside the engine cylinders and that the engine needed to be replaced. The engine was replaced, and the failure was remedied. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 78,862.

The contact owns a 2017 ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was hesitating with the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with coolant leaking into the engine block. The contact was informed that the engine needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 54,000.