2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated that while the vehicle was at the service center for an instrument panel failure, a diagnostic test was performed on the engine. The contact was informed that in addition to the instrument panel failure, there was coolant inside the cylinders, and the engine needed to be replaced. The vehicle was not yet repaired. The failure mileage was 105,000.

The contact owns a 2017 Ford Escape. The contact stated that during the initial start-up, the vehicle would sputter. The Check Engine Light illuminated. While driving at approximately 45 - 50 MPH, the vehicle displayed the message, "High Heat,' meaning that the engine was overheating. The contact had pulled over and turned on the fan, which allowed the engine to cool off. The contact put antifreeze in the vehicle, and the next morning there was no antifreeze in the vehicle. After completing some research, the contact believes they're experiencing coolant intrusion. The dealer was informed of the issue. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the issue. The manufacturer confirmed that the engine block was no longer covered. The failure mileage was approximately 76,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle experienced rough start-ups with the check engine warning light remaining illuminated. The vehicle was taken to the local dealer, who diagnosed the vehicle with a cracked cylinder. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, where it was diagnosed with a failure in cylinder #3. The vehicle was taken to a dealer and was diagnosed with coolant intrusion in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,200.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact became aware that the coolant level was low. The check engine warning light and the oil warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light was illuminated, and the vehicle was idling rough while driving. While inspecting the vehicle, it was discovered that the engine coolant was extremely low. The contact stated that coolant was constantly added to the coolant reservoir but there was no coolant leaks found. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that there was coolant inside the engine cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 98,000.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate. While driving in traffic and attempting to accelerate, the vehicle experienced a complete loss of power and was choking and hesitating. The contact pulled over to let the vehicle cool down, after which the Check Engine warning light illuminated on the instrument panel. The vehicle was driven to the residence, but the vehicle was unable to drive up a steep hill. The vehicle was towed to an independent mechanic where it was diagnosed with a misfire in cylinder 1 at start up, and coolant intrusion in cylinder #4, and a critical loss of compression in the engine. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,345.

The contact owns a 2017 Ford Escape. The contact stated while the contact's granddaughter was driving at an undisclosed speed, the check engine and the engine overheating warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

The contact owns a 2017 Ford Escape. The contact stated that when attempting to turn on the AC unit, it would fail, causing them to have to fill the vehicle with new coolant every 2 to 3 weeks. There were no leaks underneath the vehicle or warning lights. The vehicle was not taken to the dealer for diagnosis or repair. The dealer informed the contact that there was no recall attached to the VIN. The manufacturer was not informed. The failure mileage was 140,144.