2017 Ford Escape

2017 Ford Escape coolant leaked into engine causing vehicle to, all of a sudden, not accelerate when driving on city road. This happened at night with woman driving alone which obviously not safe! Since vehicle would not go over 2-3 mph traffic was backed up and had to put hazard lights on until could get car over. Vehicle was taken to dealer and found out the issue of coolant leaked into engine. The only way to fix the Escape would be to replace the engine. We did get the engine replaced costing $7,439. Researching this problem we have found this is a known issue but Ford has not issued a recall. This problem is not safe for anybody on the road. This should be a recall and Ford should reimburse us for the cost of repair. I do have the receipt as proof of what we paid to replace the engine. This happened in August 2023

Car is exhibiting symptoms of coolant intrusion into cylinder 3, but needs to be confirmed by Ford. Was getting a misfire on cylinder 3 and replaced the spark plugs and coil pack. Coolant consumption with no visible leaks has begun in the last 2 weeks. This is a known issue and Ford has not issued recalls to fix this. If Ford would like to inspect and troubleshoot the issue at no cost, I am willing to take the vehicle into the dealer. Engine seizure is a possible result of this defect and could cause an accident and even death.

The dealership reported that coolant was leaking into the engine cylinders, and now the whole engine needs to be replaced. They also informed us that this was a "known issue" but is not covered via a recall. This is due to a flawed design, and they do not have a way to prevent it from happening again if we were to replace the engine. We started with a check engine light, and the car had issues getting to highway speeds and reversing uphill. Then the temp warning would go off if we used the AC even for short trips.

This is a 2.0L ecoboost engine with known manufacturing defect that causes leak of coolant into cylinders. Check engine light came on. Diagnostics at automotive service center disclosed by Ford Technical Service Bulletin. The engine cannot be repaired it must be replaced with a new engine that has been upgraded to correct the internal defect. Cost is $7,000. This same defect occurs in other model Fords built in same year and the Fusion engine was recalled. The engine poses an imminent danger for seizure during operation, overheating and fire. The engine is scheduled to be replaced. A new upgraded engine is on order with expected delivery by August 31. The defective engine is available for inspection as well as mechanic report of duagnostics.

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined that there was coolant intrusion in the engine, and the short block needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic where it was determined that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,000.

I have a 2017 Ford Escape with a 1.5L engine. I bought the car 4 years ago certified pre-owned from a ford dealer. Four weeks ago I brought my car to another dealer (one that was recommended) because I was experiencing problems starting my car, a pop up message saying “Engine Fault - Service Now”, and some vibrations while driving the car. But no check engine light or any other problems. That ford dealer when I brought it in said they could not duplicate the problems I was expecting after 2 days of testing and gave the car back to me. Two weeks later and I get the same problems but worse. I start seeing some smoke coming from my exhaust when starting the car, engine light came on and the last straw was a pop up message saying “High Engine Temp - stop car safely” and the car would not excel over 12 mph. So I took it to my local mechanic since I could not drive it far and they said to bring it to my dealer because they thought I needed my Powertrain Control Module repaired. I had it towed to a new dealer (closer to me) than the first one who diagnosed it saying I needed my long block engine replaced due to a coolant intrusion. They said it would cost at least $10,000 and recommended I get rid of it and offered me $500 for them to buy it. After doing my research I can see that this is a huge problem with ford and that there were 2 customer stratification programs done to fix the issue. Luckily the dealer I purchased the car from completed the first customer satisfaction program 19B37 on July 15 2020 but did not complete customer satisfaction program 21N12 prior to me purchasing it because the car was not showing any problems. Now, my car is showing those problems but Ford has told me since my warranty expired 6 months ago I am no longer able to get the repair covered. But my mileage is way under the 84,000 mileage cap. I am planning to call the three dealers I have dealt with now to see if there is anything they can do for me. Any other advice would be greatly appr

I have a 2017 ford escape with a 1.5L engine. My engine is having an issue with the 1.5L short block, due to coolant intrusion to the cylinder bores. This is causing my motor to misfire at cylinder 1 as well as I have to constantly add coolant to my car due to the internal coolant leak. After much research I came across something called “customer satisfaction program 21N12.” This program also references “Customer satisfaction program 19B37 – supplement #4” AND “Technical Service Bulletin (TSB) 22-2134” This program covers 2017-2019 Ford Fusion and Ford Escapes with the 1.5L engine that has the same internal coolant leak. My vehicle is experiencing exactly what this program (21N12) covers. I have called ford about this program, and they state that although this program does cover same type of vehicle and motor. However, my vin number is not associated with that recall/program. Ford customer relations informed me to contact you and make a complaint in order to add my vin number to that recall so that I can have my car’s engine replaced by ford, for a problem that is a known issue. Please add my vin number to this recall/program (21N12) so that I can have my car fixed. My vehicle was purchased new, and I am the only owner. My vehicle has approximately 74,400 miles on the odometer as I type this (8/22/24). I know for a fact that this engine has a internal coolant leak for the simple fact that I have to constantly add coolant to my vehicle every 1 - 2 weeks.

The engine light came on, we took it to a mechanic who replaced the spark plug and a coil. We were told it was safe to drive long distances. We drove the car about 8 hours with no issues. The car was parked for 2 days. We then turned it back on to drive home and white smoke blew out of the exhaust and the engine over heating light came on. We turned the car off and had it towed to a mechanic in the area who stated coolant had leaked and the entire engine would need to be repaired. The car has less than 60,000 miles on it, but is over 5 years old, so it is out of warranty. We have maintained it carefully. Original mechanic stated the gasket must have blown when the white smoke came out because we could not have driven 8 hours if there had been an issue when we originally brought the car in. Ford dealership quoted us $11,000 to repair/replace engine. Ford customer service stated no goodwill repairs were available. Looking into joining the class action lawsuit for the manufacturing defect in the engine that we are now painfully aware of. We are thankful that the gasket blew in a drive way and not on the highway as it easily could have.