2017 Ford Escape

I went in for the recall notice I had received and wanted the dealership to check on a concern I had towards my Escape that came afloat the day prior. I had scheduled to bring my car in for the recall/car concerns, except, I ended up bringing it in early. Now, the car was shimmying and the ck engine light came on. After the inspection, I was read the tech's notes. I was then told the cost of its repairs was nearly $7200! My car is only 6/7yrs old with 56,000 miles. I have not had any engine issues. After seeing the NHTSA report concerning my vehicle, I feel the needed repair cost should not be from my wallet. Here is my Escape's VIN [XXX] as well as the notes from my dealer's tech. "Verified the concern, engine has a misfire, CEL on some white smoke when started and also low on coolant. Hook up the IDS and found codes P0304, P0316 and P051B. Performed a cylinder balance test and found cylinder 4 misfiring. Performed a relative compression test and relative compression is ok. Reviewed mode 6 data and found cylinder 4 has been misfiring. During my visual inspection I found the coolant reservoir was empty/ low on coolant. Removed the cylinder 4 spark plug and the porcelain was cracked. Looked into the cylinder with my bore scope and the piston was clean aluminum indicating it has been steamed with coolant. Pressure test the cooling system ond found cylinder 4 is seeping coolant into the cylinder. The short block will have to be replaced to fix the concern." If you can get back to me ASAP. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine block cracked and coolant is leaking into the cylinders at 55k. Car is at the dealers and Ford says it knows this is a defect but won't recall or make it right. The repair is a total engine replacement for over $8k!! This set off a check engine light off which is how I found out. This could've caused the engine to stop running at any speed and cause an accident. I want Ford to pay for the known defect but they refuse.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was running extremely rough, with the check engine warning light illuminated. In addition, the contact stated that the coolant reservoir was being refilled every three to four days. The contact stated that there were no visible coolant leaks. The vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

At random times, the engine would lose power without warning, sometimes very significantly. I was fortunate that this never occurred during a time when it could have resulted in an accident. This is a known issue with this engine (ref: Ford TSB 22-2229), yet Ford refuses to offer any corrective measures other than to replace the entire engine at the owner's expense. In my opinion, this is clearly a potential safety issue and the Ford Motor Company should be held responsible for correcting the problem with all owners of the vehicles affected.

The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, there was an abnormal amount of white smoke coming from the exhaust system. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that there was coolant leaking into the engine and that the short block needed to be replaced. Upon further investigation, the contact was informed that the failure was related to Customer Satisfaction Program: 21N12. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, there was white smoke coming from the exhaust pipe. The check engine warning light was illuminated. Additionally, the contact became aware of an abnormal coolant odor. The vehicle was towed to the dealer where it was diagnosed with a coolant leak into the engine and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 160,000.

Noticed 2017 Ford Escape Titanium, 73,000 miles with 2.0L ecoboost was starting to use coolant. We kept topping off. One day trying to start, engine ran roughly. When looking under hood noticed there was almost zero coolant in reserve tank and engine light came on (first time it ever came on). Have had all services done at dealer, last one in Jan, 2024. Took to dealer, diagnosed with coolant intrusion into cylinder #2. Was told it would require new long block. Car out of warranty and total cost to replace over $8500. I have since researched this issue and Ford Motor Co is aware of it and doing nothing. I called their help line and was told basically, you are out of warranty and out of luck.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed and determined that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 110,000.