2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated while the contact's fiancé was driving at an undisclosed speed, the vehicle overheated. The contact stated that the indicator light illuminated, indicating that the vehicle was overheating. In addition, the contact stated that about a month prior, the check engine warning light illuminated but went off. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 131,930.

Coolant intrusion into cylinder #2. This car is 7 years old with 77k miles and needs a new long block due to defective design. Car started stuttering when started and check engine light first came on and I took it to my local mechanic who said the code was for an engine cylinder misfire. He noticed coolant was low and told me this is a common, massive design defect causing coolant intrusion into the engine cylinder and ruining the engine. Had it officially diagnosed by Ford ASAP and they want $9600 to replace their defective engine. Ford recalled the 1.5 ecoboost for this exact issue. Mine is a 2.0 turbo. Please force Ford to recall these vehicles. Someone will die if you don't and they do not care. Ford denied "customer loyalty assistance" and is now leaving me with a paperweight for a car. We need help from the nhtsa. Contact me if you need more information.

Request for Immediate Resolution of Vehicle Issue I am writing to file a complaint regarding my vehicle, which has less than 40,000 miles and is under 7 years old. Recently, it displayed the error codes PO303-00 and PO316. I took the vehicle to the dealership, and they recommended replacing the entire engine, quoting a cost of $11,500. To seek a second opinion, I consulted a machine shop, and they informed me that these errors should not occur on a vehicle this new with such low mileage. I am deeply concerned, as this vehicle is relatively new and should not be experiencing major issues like this. I rely on my car for daily activities, including taking my child to school, and would appreciate a prompt resolution to this matter. Please assist in addressing this issue as soon as possible. Thank you for your attention and assistance.

- Engine coolant leaking into engine piston cylinder via a crack in head gasket and/or cracked cylinder wall. it's at a dealership now. - Engine could fail at some point. - Problem is confirmed by manufacture and at a dealership it was confirmed. Only some but not all verified cases will be fixed because of time or mileage. - Vehicle has been inspected by dealer and confirmed. - No prior warning signs happened untill vehicle started missing when first starting. Taken to dealer who confirmed cracks using a scope. They even have pictures.

The contact owns a 2017 Ford Escape. The contact stated that after a recent oil change, the contact was informed that the coolant level was lower than normal. The contact stated that while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal. The failure persisted with the check engine warning light illuminated. The vehicle was taken to the dealer where the mechanic discovered that there was coolant intrusion into a cylinder. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was unknown.

The contact owns a 2017 Ford Escape. The contact stated that while driving at a moderate speed, the engine started to misfire while depressing the accelerator pedal. The contact stated that there was an abnormal banging sound coming from the vehicle with the check engine warning light illuminated. The contact pulled over and checked under the hood but could not determine the cause of the failure. Despite the failure, the contact was able to drive the vehicle to the residence at slow speeds. The contact attempted to replace the spark plugs but the failure persisted. Upon investigation, the contact discovered that the failure was likely caused by coolant intrusion into an engine cylinder. Two dealers were notified of the failure, and the contact was informed that the vehicle was not covered under recall or warranty. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 120,000.

The vehicle began emitting white smoke from the exhaust upon start up after sitting cold. Smoke would disappear after warming up for a few seconds. The coolant was being slowly depleted from the reservoir. Spark plugs were inspected to find evidence of coolant burning in cylinders. Vehicle began running hot. Contacted service dealer for recalls, none related to issue. Contacted Ford customer service after finding this was a common issue with 1.5L engines. Ford stated my VIN wasn’t one of the vehicles affected. Other people were describing in forums and dealer mentioned that the short block on the engine had to be replaced with a long block along with a new head gasket. Dealer informed this was an $8500 repair. Vehicle at risk of running hot, destroying the engine and its components. This could lead to engine locking up or other catastrophic failure during use, placing myself and my family in imminent danger. Vehicle isn’t even paid off, Ford refuse to offer to assist with any of the cost or decree this a recall.

I bought a used 2017 Ford Escape Titanium 1.5 with 58k miles. The vehicle started consuming coolant a slow level at around 60k miles. The condition would cause me to need to refill the coolant reservoir every 2-3 weeks. At around 65k miles the condition got extremely bad. The vehicle would run completely out of coolant every 2 days. The vehicle would run extremely rough or at times fail to start. Excessive shaking and white smoke also. Ford refused to repair the vehicle. Currently spending $12k out of pocket for a new 1.5 EcoBoost engine. The vehicle has been at Ford for over 2.5 months so far as of October 2024.