2017 Ford Escape

2017 Ford Escape with 66,000 miles, garage kept, well maintained. My steering wheel started to shake when shifting from park to drive but after idling for 30 seconds in park it was perfectly fine. Check engine light comes on, take it to a Ford dealer and they tell me the engine has a small coolant leak and the shaking was because the coolant was soaking a spark plug and it was burning it off. They told me the only repair they could do was replacing the engine for $10,000 or I could trade it/sell it to them and get $2,500 for it. And it is not covered by warranty and not recalled, but a known issue in these models/years. In this day and age a car should last more than 7 years and I’m not sure I understand if it’s a known issue why it isn’t recalled. Now I’m expected to pay out for something that was an engine defect and nothing I did/created as the driver. We are taking the $2,500 and never buying a Ford again.

On start-up the check engine light came on and the vehicle will vibrate at lower speeds, such as within a neighborhood. When going faster, it seems like it would act more normal. Took it into the dealer on 11/18/24. Dealer points out that this engine has a common known problem. Same applies to the year/make/model/engine which is on recall for coolant intrusion cylinder 3. However, my vin does not show this recall. The fix would be TSB 22-2229.

Engine Failure on the 2.0 Ecoboost Engine. Vehicle only had 57,000 miles on it, but the warranty was not honored since it was past the 5 years, but it was less miles than the 60K warranty. I see that this is a recurring problem and I wanted to add my vehicle to the list of complaints. This vehicle should have been part of a recall.

The oil pump failed due to the coolant intrusion into the engine, causing low pressure and sludge. My mechanical breakdown warranty inspected it and will not cover the replacement due to the sludge. The check engine light came on and off after I hit 70000 miles, and I was alerted to a recall when I got my last oil change in March of 2024, but the Ford dealership stated I had no warranty and no recall to address.

The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, there was an engine misfire and the check engine warning light illuminated. Additionally, the contact noticed white smoke coming out of the exhaust pipe. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under Ford Campaign Number: 19B37. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact of Ford Campaign Number: 21N12; however, the vehicle was not covered. The failure mileage was approximately 58,000.

Engine design is flawed and has a known coolant intrusion into the cylinders. Ford only issued a tsb for this and not recall. I’m the second owner so I have no way to remedy this now as the mileage is over what ford offers. Ford should be covering their bad design. At this point I’m stuck with it since it would cost me about the cost of what I paid for this vehicle.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine has failed at 79k miles due to coolant intrusion into the cylinder. The catalytic converter has also failed and needs to be replaced as a direct correlation. Yes it is available for inspection upon request in the near term, as it is currently at the Ford service center. The scope of the problems either match directly or are very similar to Ford's Technical Service Bulletin 22-2229 and/or 22-2134. How was your safety or the safety of others put at risk? The check engine light indicator was only illuminated for 2-3 days before service. The severity of potential engine failure as well as loss of coolant could cause an engine fire that puts my family at significant risk and danger. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes confirmed by both and independent service center as well as a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A check engine warning lamp appeared briefly in late July 2024, for ~1 day, before no longer showing. The check engine reappeared for 2-3 days in mid November 2024, and was then immediately scheduled for inspection at my nearest service center.

The contact owns a 2017 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled, with the "Engine Error Fault" message displayed on the instrument panel. The contact stated that several unknown warning lights were intermittently illuminated, and the infotainment screen was inoperable. The vehicle was towed to a dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 142,000.

Known Technical Service Bulletin 22-2229 in place through Ford. Coolant intrusion in #3 cylinder. Long block needs to be replaced. Issue will continue to get worse and if coolant is not added engine will overheat and potentially result in an accident. There is no recall on this issue but Ford has known about it for several years.