2017 Ford Escape

The contact owns a 2017 Ford Escape. The contact stated while driving 75 MPH, the transmission downshifted and upshifted intermittently, and the vehicle lost motive power. The check engine warning light was illuminated. The contact stated that while attempting to slow down and exiting the highway, the brake pedal was depressed however, the brake pedal was extremely stiff. The vehicle was shifted to neutral(N) for the vehicle to slow down. The vehicle was taken to an independent mechanic where a handheld diagnostic machine retrieved information that the cam shaft sensor was not working properly, and the engine needed to be replaced. Additionally, the brake booster was defective and failed to build up pressure as needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000. The VIN was not available.

My car began throwing codes for a Cylinder 2 misfire in October of 23. We did a tune up. Within a few months, same issue. By Oct of 24 my head gasket needed replaced. Now it is August of 25 and I am having the same issue and signs that the head gasket is bad again. I am told by dealers this is due to a faulty head gasket that Ford knowingly put in the vehicles. There is a limited recall for the 1.6L but not the 2.0 EcoBoost motors. I am now out thousands of dollars for the new head gasket less than a year ago and am being told the only fix is to replace the engine as a whole which will be thousands of more. This is due to Ford putting in faulty parts, and not taking responsibility. I am now out of a car, while working full time with an [XXX] and a baby on the way because Ford my & my childrens safety is not worth driving a car that could break down at any moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? 1.5L short block, due to coolant intrusion to the cylinder bores How was your safety or the safety of others put at risk? The engine could stop running. I drive with two small children so their safety would be at risk. Has the problem been reproduced or confirmed by a dealer or independent service center?Confirmed by a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light. This is a known issue that Ford is aware of. I did not receive any communication that this should be fixed and am now facing a repair that exceeds that value of the vehicle.

I discovered, after my Ford Ecoboost engine light came on, that my engine needs a total replacement with only 67,000 miles on the engine. I have learned that it was a KNOWN design flaw by Ford Motor Company since 2020, the year I purchased my vehicle slightly used with 20k miles. The engine can overheat, catch fire, or seize up while driving, due to coolant leaking into the piston chambers. I was NEVER sent a recall notice, or warning of any kind from Ford Motor Company, even though this could cause an accident. I am expected to pay over $10,000 for a new engine that SHOULD have been recalled, due to their own design flaws. I see that there are multiple class actions law suits pending over this issue.

Check engine light came on for a fouled spark plug. When taken to repair shop, technician discovered that coolant was leaking into an engine cylinder. This is a known manufacturers defect that Ford Motor Company refuses to accept responsibility (see Ford Technical Service Bulletin 19-2208 - attached). Coolant is leaking at approx one gal per month. If not replaced, engine can overheat leading to further engine damage. Coolant in engine cylinder decreases driving performance with multiple misfires possibly leading to inability to avoid or causing an accident. White smoke from exhaust can hamper visualisation of following vehicles. Recall on all Ford models with Eco Boost engines is indicated with company paid repairs if coolant is leaking into engine.