Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
480–25K
5625–50K
5750–75K
2775–100K
34100–150K
9150K+
231 reports with mileage · 151 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports0 fire reports6 injury reports
What owners actually said
382 reports
60,000 miles · Jun 24, 2017
Electronic Stability Control (esc)Vehicle Speed Control
WHEN DRIVING AT HIGHWAY SPEEDS (65 MPH+) WITH CRUISE CONTROL ENABLED, IF I PASS AN 18 WHEELER, THE CAR WILL SUDDENLY JAM ON THE BRAKES AND DECELERATE FROM MY CURRENT SPEED DOWN BELOW 55 MPH. THIS HAPPENS IN LESS THEN 3 SECONDS. THERE IS NO ONE IN FRONT OF ME - IT IS A CLEAR STRAIGHTAWAY. IF I STEP ON THE GAS THE CAR WILL SPEED …
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WHEN DRIVING AT HIGHWAY SPEEDS (65 MPH+) WITH CRUISE CONTROL ENABLED, IF I PASS AN 18 WHEELER, THE CAR WILL SUDDENLY JAM ON THE BRAKES AND DECELERATE FROM MY CURRENT SPEED DOWN BELOW 55 MPH. THIS HAPPENS IN LESS THEN 3 SECONDS. THERE IS NO ONE IN FRONT OF ME - IT IS A CLEAR STRAIGHTAWAY. IF I STEP ON THE GAS THE CAR WILL SPEED UP AND I'LL PASS THE TRUCK. AT THAT POINT THE CRUISE CONTROL WILL OPERATE NORMALLY - UNTIL I PASS ANOTHER TRUCK. THIS DOESN'T HAPPEN ALL THEN TIME. MAYBE 20%. IT SEEMS TO HAPPEN WITH TALL TRACTOR TRAILERS MORE THEN NORMAL TRUCKS. ASIDE FROM THE SUDDEN STOPPING ISSUE, THE REAL PROBLEM IS THAT CARS BEHIND ME SEE THAT I AM STOPPING FOR NO APPARENT REASON AND IF THEY'RE NOT PAYING ATTENTION THEY'LL RUN RIGHT INTO THE BACK OF MY CAR. THIS HAS BEEN A DAY 1 PROBLEM - I BOUGHT THE CAR NEW IN 2014. I AM ADDING MY COMPLAINT TO OTHERS WHO HAVE REPORTED THIS SAME ISSUE. FORDS RESPONSE - PAY $3000 TO HAVE YOUR CAR FIXED. THIS IS A SAFETY ISSUE AND THERE OUGHT TO BE A RECALL TO GET IT FIXED.
NHTSA ODI #11001167
1 miles · Jun 11, 2017
Electrical SystemExterior Lighting
2014 FORD EDGE W/ 100000 MILES. DRIVING IN TOWN AND HEADLIGHTS WENT OFF. ALL OTHER LIGHTS STILL ON; TAIL, DASH, PARKING, T/S, FLASHERS AND ACCESSORY. RETIRED FORD MECHANIC. STARTED ACTIVATING ALL LIGHT RELATED SWITCHES. ALL THINGS NORMAL EXCEPT NO HEADLIGHT &/OR HIGH BEAM. WIGGLED AND PULLED ALL FUSES AND RELAYS IN THE UNDER HOO…
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2014 FORD EDGE W/ 100000 MILES. DRIVING IN TOWN AND HEADLIGHTS WENT OFF. ALL OTHER LIGHTS STILL ON; TAIL, DASH, PARKING, T/S, FLASHERS AND ACCESSORY. RETIRED FORD MECHANIC. STARTED ACTIVATING ALL LIGHT RELATED SWITCHES. ALL THINGS NORMAL EXCEPT NO HEADLIGHT &/OR HIGH BEAM. WIGGLED AND PULLED ALL FUSES AND RELAYS IN THE UNDER HOOD FUSE PANEL. WIGGLED AND PULLED ALL ELECTRICAL LOOMS AND CONNECTORS. CHECKED HEADLIGHT PLUGS AND CONNECTORS. NOTHING!! SLAMMED HOOD AND LIGHTS RETURNED. HAS NOT RE-OCCURRED YET.
NHTSA ODI #10994332
10,000 miles · May 16, 2017
Engine
UNDER HARD ACCELERATION A STRONG ODOR OF EXHAUST IS SMELLED INSIDE THE CABIN. WINDOWS UP AND MAKES NO DIFFERENCE IF A/C IS ON OR OFF OR IN THE RECIRCULATION MODE.
NHTSA ODI #10985901
Mileage unknown · May 7, 2017
Unknown Or Other
THE DRIVER DOOR AJAR LIGHT WILL NOT TURN OFF WHEN DOOR IS CLOSED. THIS ALSO CAUSES THE DOME LIGHTS TO STAY ON AND TRIGGER THE ALARM SYSTEM OCCASIONALLY. THIS IS THE SECOND TIME IT IS HAPPENING, THE FIRST BEING 1.5 YEARS AGO WHERE FORD DID CLEAN THE SENSORS AND FIXED THE PROBLEM UNTIL NOW. LAST MONTH THE PROBLEM STARTED REOCUR…
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THE DRIVER DOOR AJAR LIGHT WILL NOT TURN OFF WHEN DOOR IS CLOSED. THIS ALSO CAUSES THE DOME LIGHTS TO STAY ON AND TRIGGER THE ALARM SYSTEM OCCASIONALLY. THIS IS THE SECOND TIME IT IS HAPPENING, THE FIRST BEING 1.5 YEARS AGO WHERE FORD DID CLEAN THE SENSORS AND FIXED THE PROBLEM UNTIL NOW. LAST MONTH THE PROBLEM STARTED REOCURRING.
NHTSA ODI #10983940
3 miles · Apr 19, 2017
Electrical System
THE VEHICLE IS SHOWING A "DRIVER DOOR AJAR" INDICATOR WHEN THE DOOR IS CLOSED. ATTEMPTED TO OPEN AND CLOSE THE DOOR BUT INDICATOR STILL WONT TURN OFF. ALARM WONT ACTIVATE AND ALL LIGHTING STAY ON IN THE VEHICLE.
NHTSA ODI #10979324
52,000 miles · Mar 29, 2017
Unknown Or Other
WHEN PUTTING VEHICLE IN PARK IT WON'T GO IN MOST OF THE TIME WE HAVE TO RESTART VEHICLE AND TAKE IT FROM PARK TO ANOTHER GEAR SOMETIMES 5-6 TIMES BEFORE PARK WILL ENGAGE AND SOMETIMES WE CAN JUST PRESS AND RELEASE BUTTON ON SHIFTER TO GET IT TO ENGAGE PARK. WE HAVE EVEN HAD A PROBLEM WITH TRYING TO USE REMOTE START AFTER IT'S IN…
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WHEN PUTTING VEHICLE IN PARK IT WON'T GO IN MOST OF THE TIME WE HAVE TO RESTART VEHICLE AND TAKE IT FROM PARK TO ANOTHER GEAR SOMETIMES 5-6 TIMES BEFORE PARK WILL ENGAGE AND SOMETIMES WE CAN JUST PRESS AND RELEASE BUTTON ON SHIFTER TO GET IT TO ENGAGE PARK. WE HAVE EVEN HAD A PROBLEM WITH TRYING TO USE REMOTE START AFTER IT'S IN PARK AND IT WON'T START DUE TO IT SAYING THAT TRANSMISSIONS NOT IN PARK BUT IT WAS WHEN WE EXITED THE VEHICLE.
NHTSA ODI #10969269
Mileage unknown · Mar 19, 2017
Unknown Or OtherCrash
I PARKED MY CAR ON MY DRIVEWAY AND TOOK THE KEY OUT OF THE IGNITION. I STEP OUT OF THE CAR AND WAS PLAYING WITH MY DAUGHTER BY THE SIDE OF THE CAR. MY CAR STARTED ROLLING DOWN THE DRIVEWAY. I OPENED THE DOOR AND SAW THE CAR CAME OUT OF GEAR. I REACHED IN AND SHIFTED BACK TO PARK. CAR CONTINUED TO ROLL DOWN DRIVEWAY. I TRIED STOP…
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I PARKED MY CAR ON MY DRIVEWAY AND TOOK THE KEY OUT OF THE IGNITION. I STEP OUT OF THE CAR AND WAS PLAYING WITH MY DAUGHTER BY THE SIDE OF THE CAR. MY CAR STARTED ROLLING DOWN THE DRIVEWAY. I OPENED THE DOOR AND SAW THE CAR CAME OUT OF GEAR. I REACHED IN AND SHIFTED BACK TO PARK. CAR CONTINUED TO ROLL DOWN DRIVEWAY. I TRIED STOPPING IT BY TRYING TO JUMP IN BUT CAR CONTINUE TO ROLL ALMOST PINNING ME. I JUMPED OUT AND CAR HIT MY NEIGHBORS CAR. THE WHOLE TIME THIS WAS HAPPENING I HAD THE KEY IN MY HAND. REPORTED IT FORD AND BOUGHT IT TO THE DEALER TO BE INSPECTED. THEY COULDN'T FIND A PROBLEM. FORD MC NOR THE FORD DEALER WANT TO TAKE RESPONSIBILITY. NOR CAN THEY FIND A PROBLEM WITH MY CAR.
NHTSA ODI #10967062
28,000 miles · Mar 12, 2017
Electrical SystemElectronic Stability Control (esc)
VEHICLE WHILE MOVING LOST ALL POWER WHILE ENGINE STILL RUNNING ALMOST GOT ME AND MY DAUGHTER KILLED ON STATE HIGHWAY BY 2 VEHICLES TODAY 3 12 2017
NHTSA ODI #10960252
40,000 miles · Mar 3, 2017
Structure
THE DOOR AJAR INDICATOR WILL NOT TURN OFF. IT IS FRUSTRATING BECAUSE MY CHILDREN RIDE IN THE CR AND I AM CONSTANTLY CHECKING TO ENSURE IT IS ACTUALLY CLOSED. MY AUTO DOOR LOCKS DO NOT AUTOMATICALLY ENGAGE. THE LIGHTS STAY ON MUCH LONGER THAN NECESSARY.
NHTSA ODI #10958554
47,000 miles · Feb 15, 2017
Unknown Or Other
MY CAR HAS BEEN AT FORD SERVICE FOR THE PAST 7 DAYS WAITING FOR PARTS. THIS IS THE SECOND TIME IT'S BEEN IN FOR SERVICE IN THE PAST MONTH. I INITIALLY REPORTED EXHAUST SMELL IN THE CABIN COMING FROM THE AIR VENTS. THERE WAS A PROBLEM WITH THE SHIFTER WHICH THEY REPLACED BUT THEY TOLD ME THEY COULDN'T DETECT THE SMELL OR A CAUS…
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MY CAR HAS BEEN AT FORD SERVICE FOR THE PAST 7 DAYS WAITING FOR PARTS. THIS IS THE SECOND TIME IT'S BEEN IN FOR SERVICE IN THE PAST MONTH. I INITIALLY REPORTED EXHAUST SMELL IN THE CABIN COMING FROM THE AIR VENTS. THERE WAS A PROBLEM WITH THE SHIFTER WHICH THEY REPLACED BUT THEY TOLD ME THEY COULDN'T DETECT THE SMELL OR A CAUSE FOR ANY SMELL. I TOOK THE CAR BACK LAST WEEK WHEN THE EXHAUST/ROTTEN EGG ODOR CONTINUED AND THE CAR WAS MAKING A LOW DRONE NOISE AND FALTERING ON ACCELERATION. I WAS JUST TOLD THIS MONDAY (TWO DAYS AGO) THAT THE EXHAUST SMELL IS PART OF THE PROBLEM BEING REPORTED ON THE NEWS. I WAS NOT AWARE OF WHAT WAS ON THE NEWS AT ALL. MY CAR IS A 2014 EDGE.
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE15020 · Wheel Separation
Opened May 20, 2015 · Closed Jan 4, 2016
Status: closed (inferred from source dates) · Wheels:rim
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning or wheel related problems with the vehicle. The vehicle had been driven approximately 8,500 miles at the time of the incident.On May 29, 2015 ODI sent an information request to Ford asking for detailed information related to the specific 22 inch alloy wheel used on the Edge as well as any peer vehicles which used the same type of wheel.On July 17, 2015 Ford provided ODI with the requested information. Ford's search showed that the single incident reported to ODI is the only instance of a wheel failure on the subject or peer vehicles.The failed wheel was sent to the National Transportation Service Board (NTSB) materials analysis laboratory for examination. The NTSB determined that the wheel failed because of a severe impact that caused a crack that rapidly propagated around the circumference of the wheel, The rim fracture surface had a predominantly rough appearance consistent with an overstress fracture (rapid fracture)There were no abnormalities or unique features associated with the fracture initiation site.Metallurgical analysis of the rim found that the material was within specification and no anomalies were identified that could have contributed to the failure.See the full NTSB report for more details.Based on the absence of additional failures and the results of the wheel material testing and failure analysis, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQ is associated with this investigation: 10661278
2014 Ford Edge Problems, Complaints & Recalls | Skip That Year
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