NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
382 reports37,000 miles · Feb 13, 2017
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ACCELERATING THE VEHICLE, AN EXHAUST ODOR ENTERED THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/31/17*LJ …
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TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ACCELERATING THE VEHICLE, AN EXHAUST ODOR ENTERED THE VEHICLE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/31/17*LJ *CN
NHTSA ODI #10954153
52,000 miles · Feb 7, 2017
Visibility
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE DRIVER NOTICED THAT A LOT OF WATER LEAKED THROUGH THE SUN ROOF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND IN THE PROCESS OF BEING REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE …
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TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE DRIVER NOTICED THAT A LOT OF WATER LEAKED THROUGH THE SUN ROOF. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND IN THE PROCESS OF BEING REPAIRED. IN ADDITION, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SUN ROOF ASSEMBLY TRACK WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10950035
13,000 miles · Feb 2, 2017
Exterior Lighting
TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AND THE CONTACT COULD NOT SEE THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10949023
23,000 miles · Jan 25, 2017
Service Brakes
WHEN THE VEHICLE SITS OVERNIGHT IN THE GARAGE AND I FIRST BACK OUT THE REAR BRAKES MAKE A GRINDING NOISE LIKE THE PADS ARE STICKING. WHEN I START FORWARD IN DRIVE IT STOPS. THE REAR ROTORS ARE BEING GROOVED WITH THIS MARKS. THE VEHICLE ONLY HAS 23,000 MILES ON IT. WHEN I CONTACTED FORD I WAS TOLD THAT THE BRAKES ARE ONLY COVERED…
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WHEN THE VEHICLE SITS OVERNIGHT IN THE GARAGE AND I FIRST BACK OUT THE REAR BRAKES MAKE A GRINDING NOISE LIKE THE PADS ARE STICKING. WHEN I START FORWARD IN DRIVE IT STOPS. THE REAR ROTORS ARE BEING GROOVED WITH THIS MARKS. THE VEHICLE ONLY HAS 23,000 MILES ON IT. WHEN I CONTACTED FORD I WAS TOLD THAT THE BRAKES ARE ONLY COVERED FOR 12 MONTHS OR 12,000 MILES
NHTSA ODI #10947508
40,250 miles · Jan 13, 2017
Unknown Or Other
CARBON MONOXIDE COMING THROUGH HEATER SYSTEM INTO THE CAB OF THE VEHICLE
NHTSA ODI #10945010
Mileage unknown · Jan 12, 2017
Electrical SystemVisibility
CONSUMER CONTACTED THE FORD COMPANY TO FILED A REPORT , CAS-10726841 ON OCTOBER 3,2016. THE CONCERN WAS THAT VEHICLE HAD NO HEAT, CONSUMER UNABLE TO DEFROST WINDOWS DURING FREEZING TEMPERATURES. UPDATED 01/12/17*LJ THE DEALER REPLACED THE BLEND DOOR AT A COST OF $ 692.33. UPDATED 03/01/17.*JB UPDATED 03/15/17.*JB UPDATED 03…
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CONSUMER CONTACTED THE FORD COMPANY TO FILED A REPORT , CAS-10726841 ON OCTOBER 3,2016. THE CONCERN WAS THAT VEHICLE HAD NO HEAT, CONSUMER UNABLE TO DEFROST WINDOWS DURING FREEZING TEMPERATURES. UPDATED 01/12/17*LJ THE DEALER REPLACED THE BLEND DOOR AT A COST OF $ 692.33. UPDATED 03/01/17.*JB UPDATED 03/15/17.*JB UPDATED 03/16/17*LJ UPDATED 12/6/2017*JS
NHTSA ODI #10944888
10,000 miles · Dec 1, 2016
Unknown Or OtherCrash
MY WIFE AND I STOPPED FOR LUNCH, AND PARKED ON A CITY STREET. (85 I REMEMBER LOOKING AT MY PHONE WHEN I STOPPED AND SHUT OFF THE CAR USING THE PUSH BUTTON ON THE DASH. WE WALKED TO THE FOOD STAND AND SOMEONE TAPPED ME ON THE SHOULDER TO INFORM ME THAT MY CAR ROLLED DOWN THE STREET. I ATTACHED A PICTURE BELOW. I CRAWLED TO …
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MY WIFE AND I STOPPED FOR LUNCH, AND PARKED ON A CITY STREET. (85 I REMEMBER LOOKING AT MY PHONE WHEN I STOPPED AND SHUT OFF THE CAR USING THE PUSH BUTTON ON THE DASH. WE WALKED TO THE FOOD STAND AND SOMEONE TAPPED ME ON THE SHOULDER TO INFORM ME THAT MY CAR ROLLED DOWN THE STREET. I ATTACHED A PICTURE BELOW. I CRAWLED TO THE DRIVER SIDE THROUGH THE PASSENGER DOOR. THE CAR CAME TO A STOP BY HITTING A SMALL TREE, AND JUST MISSED A LARGE TREE. I WAS ALSO INFORMED THAT THE CAR ROLLED SLOW ENOUGH THE CARS AND PEOPLE WERE ABLE TO AVOID CONTACT. THERE WAS A CROWD, BUT THANKFULLY NO ONE CALLED THE POLICE. THE CAR ONLY HAD A SMALL SCRATCH ON THE BUMPER. I ALSO REMEMBER A BING..BING..BING NOISE WHEN WE EXITED THE VEHICLE PRIOR TO IT ROLLING AWAY. IT MADE THE SAME NOISE THEN I LEAVE MY HEADLIGHTS ON, BUT THEY AUTO SHUT-OFF IN THE PAST. YOU MAY HAVE FIGURED OUT THAT I FORGOT TO PUT THE CAR IN PARK. YES I MADE AN ERROR, BUT FORD COULD HAVE THE CAR MAKE A LOUD NOISE IF THE DRIVER DOOR IS OPENED BEFORE OR AFTER THE ENGINE IS SHUT OFF AND THE CAR IS NOT IN PARK. I AM A 29 YEAR EMT, AND I CAN ASSURE YOU THAT SAFETY IS ALWAYS ON MY MIND, BUT JUST NOT ON THIS DAY. I AM 63 YEARS OLD, AND ALL MY PREVIOUS CARS WERE UNABLE TO REMOVE THE KEYS IF THE CAR WAS NOT IN PARK. SO IT'S ALL ABOUT THE PUSH BUTTON START/STOP BUTTON. THANKS FOR READING, AND MAYBE YOU CAN SUGGEST A FIX TO FORD.
NHTSA ODI #10929422
25,000 miles · Oct 26, 2016
Wheels
WENT TO DEALER FOR OIL CHANGE / TIRE ROTATION - ALSO TO CHECK LOSS OF AIR IN RIGHT REAR TIRE - SERVICEMAN PULLED A NAIL AND FIXED TIRE - BUT SAID THERE WAS A CRACK ON THE WHEEL ( 22 INCH POWDERED ALUMINUM) AND SHOULD B REPLACED - CR USED FOR VERY LIGHT DRIVING ONLY HAS 23,000 MILES SINCE 2014. *TR
NHTSA ODI #10919033
21,800 miles · Oct 4, 2016
EnginePower Train
VEHICLE ABRUPTLY SLOWED DOWN WHILE GOING 35-40 MPH. ERROR MESSAGE ON DISPLAY SAID SEE OWNERS MANUAL WITH THE WRENCH SYMBOL WHICH IS A LOSS TO THE POWER TRAIN. VEHICLE HAD A ROUGH IDLE AND GAS PEDAL WAS NOT RESPONDING AND I HAD TO BE COAST TO SIDE OF ROAD AFTER WHICH IT WAS TURNED OFF. AFTER ABOUT 3-5 MINUTES I RESTARTED THE VEH…
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VEHICLE ABRUPTLY SLOWED DOWN WHILE GOING 35-40 MPH. ERROR MESSAGE ON DISPLAY SAID SEE OWNERS MANUAL WITH THE WRENCH SYMBOL WHICH IS A LOSS TO THE POWER TRAIN. VEHICLE HAD A ROUGH IDLE AND GAS PEDAL WAS NOT RESPONDING AND I HAD TO BE COAST TO SIDE OF ROAD AFTER WHICH IT WAS TURNED OFF. AFTER ABOUT 3-5 MINUTES I RESTARTED THE VEHICLE AND EVERYTHING WAS FINE. I WAS GOING STRAIGHT AND UP A SMALL INCLINE. VEHICLE WOULD NOT GO FORWARD AND I HAD TO COAST BACKWARDS DOWN HILL.
NHTSA ODI #10913742
60,000 miles · Sep 21, 2016
Air BagsCrashInjury
DRIVER LOST CONTROL WHILE DRIVING. THE 2014 FORD EDGE DROVE INTO THE DITCH AT ABOUT 45 MILES PER HOUR. MULTIPLE TREES WERE TAKEN OUT THEN CAR COLLIDED FRONT ON WITH A LARGE TREE, WHICH STOPPED THE VEHICLE. IMPACT CAUSED DRIVER TO HIT HEAD ON THE STEERING WHEEL, CAUSING A CONCUSSION. THE AIR BAGS DID NOT DEPLOY.
NHTSA ODI #10908613
Official recalls
3Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Jan 9, 2015
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence & remedy
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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