Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 161 of 846 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 130 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 128 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
50 crash reports20 fire reports36 injury reports
What owners actually said
846 reports
93,000 miles · May 17, 2004
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
INTERMITTENTLY WHEN THE GAS PEDAL WAS APPLIED, THE VEHICLE FAILED TO ACCELERATE. THIS OCCURRED BECAUSE OF AN OBSTRUCTION IN THE FLOW OF FUEL TO THE ENGINE. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES. THEY HAVE REPLACED THE FUEL PUMP, THE FILTER AND THE OXYGEN SENSOR. THE PROBLEM STILL EXIST. THE DEALERSHIP REFUSED TO SERVIC…
Read full complaint
INTERMITTENTLY WHEN THE GAS PEDAL WAS APPLIED, THE VEHICLE FAILED TO ACCELERATE. THIS OCCURRED BECAUSE OF AN OBSTRUCTION IN THE FLOW OF FUEL TO THE ENGINE. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES. THEY HAVE REPLACED THE FUEL PUMP, THE FILTER AND THE OXYGEN SENSOR. THE PROBLEM STILL EXIST. THE DEALERSHIP REFUSED TO SERVICE THE VEHICLE ANYMORE BECAUSE THEY INDICATED THEY HAVE DONE ALL THEY COULD DO TO CORRECT THIS PROBLEM. *NM THE VEHICLE LEAKED OIL OVER THE ENTIRE ENGINE, THE FUEL PRESSURE DROPPED WHEN THE VEHICLE WAS DRIVEN ON MOUNTAINOUS AREAS, A SHORT WAS FOUND, AND WIRES WERE FOUND CHAFFED. *SC *JB
NHTSA ODI #10065523
Mileage unknown · Apr 20, 2004
Suspension
FORD DEALERSHIP FAILED TO HONOR PROMISE TO REFUND COST OF REPAIRS THAT WERE COVERED BY A RECALL. *PH (BOTH RIGHT AND LEFT FRONT COIL SPRINGS) ON TWO OCCASIONS, THE SPRINGS FAILED AND CAUSED THE VEHICLE TO COLLAPSE DESTROYING BOTH FRONT TIRES. ON ONE OF THE OCCASIONS A STRANGE NOISE WAS HEARD COMING FROM THE FRONT OF THE VE…
Read full complaint
FORD DEALERSHIP FAILED TO HONOR PROMISE TO REFUND COST OF REPAIRS THAT WERE COVERED BY A RECALL. *PH (BOTH RIGHT AND LEFT FRONT COIL SPRINGS) ON TWO OCCASIONS, THE SPRINGS FAILED AND CAUSED THE VEHICLE TO COLLAPSE DESTROYING BOTH FRONT TIRES. ON ONE OF THE OCCASIONS A STRANGE NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE, SMOKE WAS SMELLED DUE TO THE FRICTION AS THE RIGHT FRONT TIRE SUDDENLY JAMMED. *SC
NHTSA ODI #10071431
65,100 miles · Apr 20, 2004
Suspension
FRONT RIGHT COIL SPRING BROKE AND TIRE WAS FLATTENED. THIS IS LISTED AS AN ISSUE ON THE NHTSA WEB SITE AND IT INDICATES FORD HAS EXPERIENCED THIS PROBLEM WITH THE 1998 FORD CONTOUR AND FORD HAS EXTENDED THE WARRANTY FOR THE FRONT COIL SPRINGS TO 10 YEARS/150,000 MILES. HOWEVER, WHEN I SPOKE TO FORD AND EXPLAINED MY SITUATION, …
Read full complaint
FRONT RIGHT COIL SPRING BROKE AND TIRE WAS FLATTENED. THIS IS LISTED AS AN ISSUE ON THE NHTSA WEB SITE AND IT INDICATES FORD HAS EXPERIENCED THIS PROBLEM WITH THE 1998 FORD CONTOUR AND FORD HAS EXTENDED THE WARRANTY FOR THE FRONT COIL SPRINGS TO 10 YEARS/150,000 MILES. HOWEVER, WHEN I SPOKE TO FORD AND EXPLAINED MY SITUATION, THEY SAID MY CAR WAS NOT COVERED. MY CAR WAS MANUFACTURED IN KANSAS CITY AND IS REGISTERED IN MARYLAND.
NHTSA ODI #10066561
Mileage unknown · Apr 12, 2004
Exterior Lighting
WHILE DRIVING ENGINE SUDDENLY SHUT OFF AT HIGHWAY SPEED. CONSUMER SMELLED SMOKE. TOOK VEHICLE TO A MECHANIC, WHO DETERMINED THAT A CIRCUIT INSIDE THE HEADLAMP BURNT. *AK ++++++++++++++++++++
NHTSA ODI #10067033
48,000 miles · Apr 12, 2004
Suspension
WHILE CHANGING A TIRE CONSUMER FOUND THAT THE COIL SPRING CRACKED. VEHICLE WAS TAKEN TO A MECHANIC, WHO CONFIRMED THAT THE FRONT COIL SPRING WAS CRACKED. A RECALL WAS ISSUED FOR THIS MAKE, MODEL, AND YEAR. BUT, THISW VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
NHTSA ODI #10066987
Mileage unknown · Apr 4, 2004
Power Train
TRANSMISSION SLIPS AND JERKS WHEN SHIFTING. *NM
NHTSA ODI #10064527
Mileage unknown · Apr 4, 2004
Electrical SystemFire
FORD REFUSED TO HONOR RECALL CAMPAIGN #01V230000 MANUFACTURER'S CAMPAIGN #01S22 CLAIMING "WARRANTY HAD EXPIRED". *NM
CONSUMER STATED THAT WHILE DRIVING AND TAKING FOOT SLIGHTLY OFF THE ACCELERATOR VEHICLE SHUT OFF. THIS CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. HOWEVER, CONSUMER WAS ABLE TO REGAIN POWER AND RESTART VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER, WHO WAS SUPPOSE TO FIX THE PROBLEM, BUT THE VEHICLE WAS STILL DOING THE S…
Read full complaint
CONSUMER STATED THAT WHILE DRIVING AND TAKING FOOT SLIGHTLY OFF THE ACCELERATOR VEHICLE SHUT OFF. THIS CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. HOWEVER, CONSUMER WAS ABLE TO REGAIN POWER AND RESTART VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER, WHO WAS SUPPOSE TO FIX THE PROBLEM, BUT THE VEHICLE WAS STILL DOING THE SAME THING.
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy: DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Consequence & remedy
Consequence: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.
Consequence & remedy
Consequence: IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.
Remedy: DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
Remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
EA00025 · Fuel Expulsion During Refueling
Opened Oct 4, 2000 · Closed Jan 25, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00027 · Fuel Expulsion During Refueling
Opened Jul 10, 2000 · Closed Oct 4, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
SQ98002 · Fuel Gauge Does Not Read Below 1/4
Opened Jan 27, 1998 · Closed Jul 31, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
FORD'S SERVICE BULLETIN DATED DECEMBER 8, 1997, POINTS OUT THAT THE FUEL GAUGE WILL NOT READ ABOVE 3/4 TANK OR BELOW 1/4 TANK OF FUEL.THE ERRONEOUS FUEL GAUGE READING WILL INDICATE SIGNIFICANTLY MORE FUEL RESERVE THAN ACTUALLY PRESENT IN THE FUEL TANK.ODI HAS ONE COMPLAINT WHERE THE DRIVER ALLEGED THAT HIS VEHICLE RAN OUT OF GAS DUE TO A FALSE FUEL GAUGE READING.THIS INVESTIGATION WASTO ASCERTAIN FACTS CONCERNING THE PROBLEM EXPERIENCE, SCOPE, AND RATIONAL FOR ELECTING NOT TO CONDUCT A SAFETY COMPAIGN.
1998 Ford Contour Problems, Complaints & Recalls | Skip That Year
Illustration