MY DAUGHTER DROVE MY 1998 6 CYL CONTOUR AUTOMATIC ON ROUTE 95 FROM STONEHAM TO WAKEFIELD, MA (ONE HIGHWAY EXIT). THE CAR WAS BEHAVING NORMALLY AND HAD BEHAVED NORMALLY UNTIL THAT POINT. A SERVO COVER FELL OFF OF THE TRANSMISSION. THAT ALLOWED ALL OF THE TRANSMISSION FLUID TO POUR OUT OF THE TRANSMISSION IN SECONDS. THE SER…
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MY DAUGHTER DROVE MY 1998 6 CYL CONTOUR AUTOMATIC ON ROUTE 95 FROM STONEHAM TO WAKEFIELD, MA (ONE HIGHWAY EXIT). THE CAR WAS BEHAVING NORMALLY AND HAD BEHAVED NORMALLY UNTIL THAT POINT. A SERVO COVER FELL OFF OF THE TRANSMISSION. THAT ALLOWED ALL OF THE TRANSMISSION FLUID TO POUR OUT OF THE TRANSMISSION IN SECONDS. THE SERVO COVER, A THREE INCH DIAMETER PIECE OF HEAVY METAL SHAPED LIKE A FRISBEE, NEARLY HIT A MOTOR CYCLIST. THE CAR COASTED TO A STOP NEAR 128 FORD OF WAKEFIELD, MA. THEIR SERVICE WRITER, LUDLOW, TOLD ME THAT THIS IS A RELATIVELY COMMON OCCURRENCE WITH THE FORD CONTOUR. THAT OPINION WAS REINFORCED BY TWO EMPLOYEES OF FNA TRANSMISSION REPAIR OF WAKEFIELD. I CALLED FORD. I WAS TOLD THAT THEY HAVE NO KNOWLEDGE OF THIS EVER HAPPENING TO A CONTOUR. I ASKED THE CUSTOMER SERVICE REP TO FILE A REPORT, AND I TOLD HIM THAT I WOULD AS WELL. I AM CONCERNED THAT THIS DEFECT EXISTS AND IS A SERIOUS HAZARD TO MOTORCYCLISTS (I AM ONE.) I AM WORRIED THAT THE RAPID LOSS OF TRANSMISSION FLUID USUALLY LEADS TO SERIOUS TRANSMISSION DAMAGE. *JB
NHTSA ODI #10155723
32,000 miles · Apr 6, 2006
Engine And Engine CoolingPower Train
DT*: THE CONTACT STATED THE VEHICLE STALLED SEVERAL TIMES IMMEDIATELY AFTER BEING STARTED AND THE CHECK ENGINE LIGHT ILLUMINATED CONSTANTLY. THEREFORE THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE BATTERY, ON-BOARD COMPUTER, AND ALTERNATOR WERE REPLACED. A REBUILT TRANSMISSION WAS ALSO INSTALLED. AFTER THE WOR…
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DT*: THE CONTACT STATED THE VEHICLE STALLED SEVERAL TIMES IMMEDIATELY AFTER BEING STARTED AND THE CHECK ENGINE LIGHT ILLUMINATED CONSTANTLY. THEREFORE THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE BATTERY, ON-BOARD COMPUTER, AND ALTERNATOR WERE REPLACED. A REBUILT TRANSMISSION WAS ALSO INSTALLED. AFTER THE WORK WAS PERFORMED, THE PROBLEMS CONTINUED. THERE IS A NHTSA RECALL CAMPAIGN # 98V233000, REGARDING THE POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT RELATED TO THE MAKE AND MODEL OF THE VEHICLE, HOWEVER THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE WATER PUMP AND THERMOSTAT WAS REPLACED. UPDATED 05/03/06. *JB
NHTSA ODI #10154698
84,218 miles · Feb 15, 2006
Power Train
DT*: THE CONTACT STATED THE TRANSMISSION SLIPPED OUT OF GEAR BETWEEN 10-50 MPH. THE ENGINE REVVED WHEN THIS OCCURRED. THE GEAR SHIFTER IS MOVED TO A LOWER GEAR THEN BACK TO DRIVE, BUT THE TRANSMISSION DOES NOT GO BACK INTO GEAR. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC.
NHTSA ODI #10150343
102,000 miles · Nov 27, 2005
Power Train
TRANSMISSION BEGAN TO DOWNSHIFT (3->2) HARD RECENTLY, AND I BROUGHT IT TO AN AUTOMATIC TRANSMISSION SPECIALIST WHO PERFORMED SEVERAL TESTS AND GAVE IT A CLEAN BILL OF HEALTH. ~5,000 MI LATER WHILE GENTLY SLOWING TO TURN LEFT FROM A MAJOR STREET, IT FELT AS THOUGH I HAD RUN OVER SOME WALNUT SHELLS. AS I BEGAN TO EASE OPEN THE T…
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TRANSMISSION BEGAN TO DOWNSHIFT (3->2) HARD RECENTLY, AND I BROUGHT IT TO AN AUTOMATIC TRANSMISSION SPECIALIST WHO PERFORMED SEVERAL TESTS AND GAVE IT A CLEAN BILL OF HEALTH. ~5,000 MI LATER WHILE GENTLY SLOWING TO TURN LEFT FROM A MAJOR STREET, IT FELT AS THOUGH I HAD RUN OVER SOME WALNUT SHELLS. AS I BEGAN TO EASE OPEN THE THROTTLE TO COMPLETE THE TURN, THE ENGINE BOGGED AND THE CAR LURCHED, MAKING SOME CRUNCHING SOUNDS. I COASTED TO A STOP ON THE SIDE OF THE ROAD, BUT THE CAR WOULD NOT MOVE UNDER ITS OWN POWER OR BY PUSHING BY HAND. LOCAL TRANSMISSION SHOPS HAVE SAID THE CD4E TRANSMISSION IS NOTORIOUS FOR EARLY FAILURE, AND THAT I WAS LUCKY TO GET 102,000 MILES FROM IT BECAUSE MANY FAIL BY 40,000 MILES. THEY HAVE QUOTED ME REPAIR PRICES RANGING FROM $1500 TO $3500. I AM VERY GRATEFUL THIS FAILURE DID NOT HAPPEN WHILE EITHER ON THE FREEWAY OR ON A CURVY ROAD, AS AN AXLE LOCKUP LIKE THIS WOULD BE VERY DANGEROUS. *JB
NHTSA ODI #10143733
93 miles · Nov 18, 2005
Power Train
AUTOMATIC TRANSMISSION HARD SHIFT FROM 1-2. *NM
NHTSA ODI #10143079
80,000 miles · Mar 21, 2005
Fuel System, OtherPower Train
MY 1998 FORD CONTOUR SE HAS PROBLEMS WITH THE TRUNK LEAKING. EVER SINCE I BOUGHT THE CAR THE TRUNK LEAKS SLOWLY. I FIND HUGE WET SPOTS IN THE CARPET IN MY TRUNK. ALSO THE VEHICLE HAS A PROBLEM WITH THE TRANSMISSION. WHEN YOU DRIVE THE VEHICLE THE TRANSMISSION GETS CAUGHT AND HESITATES TO SHIFT.*AK
NHTSA ODI #10114390
94,400 miles · Nov 2, 2004
Power Train
I PURCHASED THE CAR ON OCTOBER 1, 2004. I WAS DRIVING THE CAR FOR ABOUT 10 MINUTES ON THE FREEWAY I SLOWED DOWN DUE TO TRAFFIC. WHEN I STARTED TO TAKE OFF I FELT A JERK WHEN THE TRANSMISSION SHIFTED. MY CHECK ENGINE LIGHT CAME ON. WHEN I TURN OFF MY CAR AND RESTART IT, IT DOES NOT JERK WHEN IT SHIFTS, UNLESS I CONTINUE TO DRIVE …
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I PURCHASED THE CAR ON OCTOBER 1, 2004. I WAS DRIVING THE CAR FOR ABOUT 10 MINUTES ON THE FREEWAY I SLOWED DOWN DUE TO TRAFFIC. WHEN I STARTED TO TAKE OFF I FELT A JERK WHEN THE TRANSMISSION SHIFTED. MY CHECK ENGINE LIGHT CAME ON. WHEN I TURN OFF MY CAR AND RESTART IT, IT DOES NOT JERK WHEN IT SHIFTS, UNLESS I CONTINUE TO DRIVE ABOUT 10 MILES, THEN IT DOES IT AGAIN.*AK
NHTSA ODI #10098165
40,000 miles · Jun 22, 2004
Power Train
1998 FORD CONTOUR 4 DOOR SEDAN BOUGHT 10/15/99; SINCE THEN MANY INCIDENTS OF CAR CUTTING OFF SUDDENLY - SOMETIMES ONLY ONCE IN MONTHS, SOMETIMES SEVERAL TIMES IN ONE DAY; MANY CLOSE CALLS; NEARLY REAR-ENDED, ETC. FRIGHTENING TO BE POWERLESS IN TRAFFIC. MANY REPAIRS TRIED, COMPUTER ANALYSIS, ELECTRICAL CHECK UPS ONLY HELP IS TO …
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1998 FORD CONTOUR 4 DOOR SEDAN BOUGHT 10/15/99; SINCE THEN MANY INCIDENTS OF CAR CUTTING OFF SUDDENLY - SOMETIMES ONLY ONCE IN MONTHS, SOMETIMES SEVERAL TIMES IN ONE DAY; MANY CLOSE CALLS; NEARLY REAR-ENDED, ETC. FRIGHTENING TO BE POWERLESS IN TRAFFIC. MANY REPAIRS TRIED, COMPUTER ANALYSIS, ELECTRICAL CHECK UPS ONLY HELP IS TO REPLACE IDLE AIR CONTROL - COMPUTER CHIP WITH WHICH CAN GO NEARLY A YEAR WITHOUT RANDOM SHUT OFF. MANY CONTOUR OWNERS HAVE SAME PROBLEM, WHICH IS POTENTIALLY FATAL. HAVE HAD 4 SHUT DOWNS IN TRAFFIC IN LAST 2 WEEKS AND HAVE ANOTHER IAC - BUT FORD NEEDS TO FIND PERMANENT SOLUTION TO DEADLY ERROR. *AK
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy: DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Consequence & remedy
Consequence: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.
Consequence & remedy
Consequence: IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.
Remedy: DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
Remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
EA00025 · Fuel Expulsion During Refueling
Opened Oct 4, 2000 · Closed Jan 25, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00027 · Fuel Expulsion During Refueling
Opened Jul 10, 2000 · Closed Oct 4, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
SQ98002 · Fuel Gauge Does Not Read Below 1/4
Opened Jan 27, 1998 · Closed Jul 31, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
FORD'S SERVICE BULLETIN DATED DECEMBER 8, 1997, POINTS OUT THAT THE FUEL GAUGE WILL NOT READ ABOVE 3/4 TANK OR BELOW 1/4 TANK OF FUEL.THE ERRONEOUS FUEL GAUGE READING WILL INDICATE SIGNIFICANTLY MORE FUEL RESERVE THAN ACTUALLY PRESENT IN THE FUEL TANK.ODI HAS ONE COMPLAINT WHERE THE DRIVER ALLEGED THAT HIS VEHICLE RAN OUT OF GAS DUE TO A FALSE FUEL GAUGE READING.THIS INVESTIGATION WASTO ASCERTAIN FACTS CONCERNING THE PROBLEM EXPERIENCE, SCOPE, AND RATIONAL FOR ELECTING NOT TO CONDUCT A SAFETY COMPAIGN.
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