WHILE DRIVING BACK FROM CHICAGO ON I55, THE WATER PUMP (WHICH SUPPOSEDLY HAD A RECALL OF WHICH I WAS NOT NOTIFIED) WENT OUT. WARNING LIGHTS DID NOT APPEAR ANYWHERE ON THE DASHBOARD, AND THE ONLY INDICATION THAT ANYTHING MIGHT BE WRONG WAS A WHINING SOUND UNDER THE HOOD WHICH STOPPED AFTER A SHORT INTERVAL. WITHIN AN HOUR, THE …
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WHILE DRIVING BACK FROM CHICAGO ON I55, THE WATER PUMP (WHICH SUPPOSEDLY HAD A RECALL OF WHICH I WAS NOT NOTIFIED) WENT OUT. WARNING LIGHTS DID NOT APPEAR ANYWHERE ON THE DASHBOARD, AND THE ONLY INDICATION THAT ANYTHING MIGHT BE WRONG WAS A WHINING SOUND UNDER THE HOOD WHICH STOPPED AFTER A SHORT INTERVAL. WITHIN AN HOUR, THE ENTIRE CAR WAS DESTROYED. A NEW ENGINE, WATER PUMP, ELECTRICAL SYSTEM, AND RADIATOR NEEDED TO BE REPLACED. ALL OF THAT IS STILL BEING DONE, TWO WEEKS LATER. THEY HAVE DONE THE WORK WITHOUT CHARGE, AND HAVE GIVEN ME A RENTAL CAR TO USE IN THE MEANTIME, HOWEVER, WITH A NEW ENGINE, THEY ARE ONLY WILLING TO GIVE ME A 9,000 MILE WARRANTY ON THE CAR REPAIRED. SINCE THIS WAS NOT MY FAULT, A FAIRLY NEW CAR, AND A LACK OF COMMUNICATION ON THE FORD MANUFACTURER THAT THIS WAS A PROBLEM, I FEEL THAT A FULL WARRANTY ON THE REPAIRS IS JUSTIFIED. ADDITIONALY, AT THE TIME OF THIS OCCURRENCE, I HAD FOUR MIDDLE SCHOOL STUDENTS IN MY CARE. THE THOUGHT THAT THE CAR COULD HAVE QUIT IN THE MIDDLE OF A SIX LAND TRAFFIC PATTERN IN CHICAGO WITHOUT WARNING, WOULD HAVE BEEN A DISASTROUS ACCIDENT WITH ALL OF US POSSIBLY BEING KILLED. I THINK THAT THE FORD MANUFACTURER NEEDS TO DEAL WITH THIS PROBLEM AND IMMEDIATELY. THANK YOU. GINGER GRANGER
NHTSA ODI #719290
Mileage unknown · Feb 14, 2000
Electrical SystemFuel System, GasolineSteering
STARTER RELAY FAILED. *ET
NHTSA ODI #784508
Mileage unknown · Jan 30, 2000
Electrical System
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
NHTSA ODI #718072
Mileage unknown · Jan 27, 2000
Electrical SystemEngine And Engine CoolingUnknown Or OtherFire
WHILE DRIVING VEHICLE OIL LIGHT CAME ON. ENGINE STALLED OUT. NOTICED A REFLECTION OF FLAMES ON THE GROUND. LIFTED HOOD OF VEHICLE & NOTICED THE ENGINE WAS ON FIRE. DRIVER PUT FLAMES OUT. THE ALTERNATOR WAS JUST REPLACED, TWICE, PRIOR TO FIRE. WAS NO WARNING. *AK
NHTSA ODI #854796
Mileage unknown · Jan 5, 2000
Electrical System
WHILE DRIVING AT INTERSTATE SPEEDS OUR ALTERNATOR WIRE MELTED OFF AT THE CONNECTION TO THE ALTERNATOR. THE ALTERNATOR, THE WIRE AND A 175 AMP FUSE WERE ALL BAD. A REPLACEMENT ALTERNATOR COULD NOT BE FOUND IN LESS THAN 2 DAYS SO THE ORIGINAL ALTERNATOR WAS REBUILT. I HAVE IN MY POSSESION THE BLOWN 175 AMP FUSE AND THE MELTED ALTE…
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WHILE DRIVING AT INTERSTATE SPEEDS OUR ALTERNATOR WIRE MELTED OFF AT THE CONNECTION TO THE ALTERNATOR. THE ALTERNATOR, THE WIRE AND A 175 AMP FUSE WERE ALL BAD. A REPLACEMENT ALTERNATOR COULD NOT BE FOUND IN LESS THAN 2 DAYS SO THE ORIGINAL ALTERNATOR WAS REBUILT. I HAVE IN MY POSSESION THE BLOWN 175 AMP FUSE AND THE MELTED ALTERNATOR WIRE. THIS IS THE SECOND TIME AN ELECTRICAL WIRE HAS MELTED ON OUR 1998 CONTOUR. IT IS THE THIRD TIME WE HAVE BEEN STRANDED. FORD HAS A SERVICE BULLETIN FOR THIS TYPE OF PROBLEM WITH THE CORRECTION BEING, REPLACE THE ALTERNATOR AND THE WIRE ON CONTOURS WITH THE 2.5L ENGINE. *AK
NHTSA ODI #716899
Mileage unknown · Dec 20, 1999
Electrical SystemFire
WHILE DRIVING DOWN THE THE ROAD STARTER ENGAGED. I STOPPED THE CAR OFF THE ROADWAY AND TURNED OFF THE CAR. THE STARTER CONTINUE TO TURN THE ENGINE AS IF I WAS CRANKING THE CAR. I REMOVED ALL FUSES THAT WERE RELATED TO THE STARTING SYSTEMS OF THE CAR. THE STARTER CONTINUED TO CRANK THE ENGINE UNTIL IT CAUGHT FIRE. THE FIRE WA…
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WHILE DRIVING DOWN THE THE ROAD STARTER ENGAGED. I STOPPED THE CAR OFF THE ROADWAY AND TURNED OFF THE CAR. THE STARTER CONTINUE TO TURN THE ENGINE AS IF I WAS CRANKING THE CAR. I REMOVED ALL FUSES THAT WERE RELATED TO THE STARTING SYSTEMS OF THE CAR. THE STARTER CONTINUED TO CRANK THE ENGINE UNTIL IT CAUGHT FIRE. THE FIRE WAS AT THE STARTER THE BEST I COULD TELL UNDER THE ENGINE INTAKE . OTHER ITEMS DAMAGED UNKNOWN. I HAVE BEEN HAVING PROBLEMS WITH THE BATTERY GOING WEEK OVER THE PAST MONTH. THIS MORNING THE BATTERY WAS COMPLETELY DEAD. LAST DROVE 2 DAYS PRIOR.
NHTSA ODI #716268
Mileage unknown · Nov 10, 1999
Electrical System
WHILE STARTING VEHICLE BLEW UP, CAUSING THE CONNECTORS / VEHICLE TO MELT. CONSUMER WAS HURT.
NHTSA ODI #852782
Mileage unknown · Nov 8, 1999
Electrical System
4 RECALLS-THAT I KNOW OF- NOW THIS PROBLEM-WILL STALL SOMETIMES
NHTSA ODI #714472
Mileage unknown · Sep 30, 1999
Electrical SystemLatches/locks/linkagesSeat Belts
DRIVER'S SIDE SEAT BELT LOCKED UP, HAD TO UNTWIST BELT TO USE IT. ALSO, REAR WINDOW FELL OUT, NOTHING HAD HIT IT/IGNITION KEY SWITCH WOULD RATTLE WHEN INSERTING KEY & TAKING IT OUT, AND SUN ROOF LOCK WAS NOT WORKING. SUNROOF COULD NOT BE OPENED OR CLOSED . TAKING VEHICLE TO DEALER TO CHECK PROBLEMS. *AK
NHTSA ODI #849465
Mileage unknown · Sep 23, 1999
Electrical SystemSeat BeltsStructure
THERE IS A SHORT WITHIN THE ELECTRICAL SYSTEM, CAUSING THE HORN, BRINKER'S AND BRAKE LIGHT'S NOT TO WORK. ALSO, ALL THE RUBBER HAS FALLEN OFF THE DOOR PANEL, AND THE DRIVER'S SIDE SHOULDER BELT DOESN'T RETRACT. *AK
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy: DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Consequence & remedy
Consequence: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Consequence & remedy
Consequence: IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Consequence & remedy
Consequence: IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.
Consequence & remedy
Consequence: IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.
Remedy: DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy: DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Consequence & remedy
Consequence: THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy: DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence & remedy
Consequence: IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
Remedy: OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
RQ02006 · Incorrect Gear Indication
Opened Feb 26, 2002 · Closed Sep 12, 2002
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA01001 · Blower Switch/resistor Or Wiring Harness
Opened Jan 5, 2001 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
Additional source detail variants (2)
Electrical System
There is no summary currently available
Electrical System
There is no summary currently available
EA00025 · Fuel Expulsion During Refueling
Opened Oct 4, 2000 · Closed Jan 25, 2001
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00027 · Fuel Expulsion During Refueling
Opened Jul 10, 2000 · Closed Oct 4, 2000
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
PE00023 · Blower Switch/resistor Or Wiring Harness
Opened Jun 14, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ99019 · Various Intermittent Electrical Issues
Opened Sep 15, 1999 · Closed Mar 7, 2001
Status: closed (inferred from source dates) · Unknown Or Other
There is no summary currently available
SQ98002 · Fuel Gauge Does Not Read Below 1/4
Opened Jan 27, 1998 · Closed Jul 31, 1998
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
FORD'S SERVICE BULLETIN DATED DECEMBER 8, 1997, POINTS OUT THAT THE FUEL GAUGE WILL NOT READ ABOVE 3/4 TANK OR BELOW 1/4 TANK OF FUEL.THE ERRONEOUS FUEL GAUGE READING WILL INDICATE SIGNIFICANTLY MORE FUEL RESERVE THAN ACTUALLY PRESENT IN THE FUEL TANK.ODI HAS ONE COMPLAINT WHERE THE DRIVER ALLEGED THAT HIS VEHICLE RAN OUT OF GAS DUE TO A FALSE FUEL GAUGE READING.THIS INVESTIGATION WASTO ASCERTAIN FACTS CONCERNING THE PROBLEM EXPERIENCE, SCOPE, AND RATIONAL FOR ELECTING NOT TO CONDUCT A SAFETY COMPAIGN.
1998 Ford Contour Problems, Complaints & Recalls | Skip That Year
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