1993 Ford Aerostar

BOUGHT FOUR TIRES: SIGMA SHADOW. 55,000 MILES WARRANTY. 215/75R14, 6K60, AT TIRE KINGDOM LOCATED AT: 8790 SW 24TH ST. MIAMI, FL. 33165. TELEPHONE 305 227 4110. *TR ON OCT. 22, 2007 THE REAR RIGHT TIRE BLEWOUT. THE TIRE HAD 7,194 MILES. TIRE KINGDOM GAVE ME TWO TIRES WHICH THEY INSTALLED IN THE FRONT. ON NOV. 19, 2007 ANOTHER TIRE BLEWOUT. THIS TIRE HAD 10,550 MILES. THIS LAST INCIDENT HAPPENED IN HOUSTON. I WENT TO NTB (PART OF THE SAME COMPANY) LOCATED AT: 7115 FM 1960 ROAD WEST. TELEPHONE 281- 580-1689. I TALKED TO THE MGR. MR. FRED JOHNSON. I SHOWED HIM THE BLOWNOUT TIRE, ALL THE PAPERS ETC..AND ASKED HIM TO REPLACE THE BLOWNOUT TIRE PLUS THE OTHER ORIGINAL TIRE. HE SAID THAT HE WOULD ONLY REPLACE THE BLOWNOUT TIRE, HE DID NOT HAVE THE TIRE IN STOCK SO I HAD TO RETURN. SINCE HE DID NOT WANT TO REPLACE THE TWO ORIGINAL TIRES, I ASKED HIM FOR THE NAME AND TELEPHONE OF THE DISTRICT MGR. HE TOLD ME THAT HIS NAME WAS ARTHAY BENTON AND HIS TELEPHONE 1-865-951-4622. I CALLED MR. BENTON AND EXPLAINED THE PROBLEM TO HIM. HE SAID HE WOULD CALL ME BACK. THE PERSON THAT CALLED ME BACK WAS MR. FRED JOHNSON AND TOLD ME THAT THEY WOULD NOT GIVE ME ANY TIRES NOT EVEN REPLACE THE BLOWNOUT TIRE. I TOOK THE BLOWNOUT TIRE TO ANOTHER NTB STORE AND THEY REPLACED IT. I AM VERY CONCERNED ABOUT THE SAFETY OF THESE TIRES PARTICULARLY THE ORIGINAL TIRE. THE FIRST INCIDENT HAPPENED ON I-10 IN FLORIDA, THE SECOND INCIDENT ON 610 IN HOUSTON. IN BOTH INCIDENTS, WHEN THE TIRES FAILED, I LOST CONTROL OF THE CAR AND MIRACULOUSLY I DID NOT HAVE AN ACCIDENT. IF YOU NEED ADDITIONAL INFORMATION, LET ME KNOW. SINCERELY ANTONIO DURANCE *TR

I BOUGHT 4-TIRES AT SEAR IN KINGSPORT TENNESSEE IN FEBRUARY 2004 AND NOTICED THAT ALL 4-TIRES HAD BAD PLACES ON THE TIRES ,TOOK THE VEHICLE BACK THEY SAID IT WAS THE BELTS BROKE IN THEM BUT IT WAS OKAY TO DRIVE .I ASKED THEM TO REPLACE THESE TIRES BECAUSE I EAS GOING ON VACATION AND IT NEEDED TO BE DONE NOW.THEN THEY SAY THE TIRES ARE LIKE THAT ,SO I CHECKED THE TIRES ON THE WALL THERE AND THERE WASNT A TIRE THERE LIKE MINE WITH THESE PLACES ON THEM. ALKL THE WAY TO THE BEACH THE VAN SHOOK BECAUSE THEY SAID THESE TIRES WERE OK,SEARS LOGO IS SATISFACTIONED GUARANTEED RIGHT. IF ONE OF MY KIDS OR FAMILY GETS HURT BECAUSE OF THESE TIRES SEARS WILL BE IN A LAWSUIT OVER 4- TIRES THAT SHOULD BE REPLACED INSTEAD OF ASKING ANY QUESTIONS.*AK

DEAR NHTSA; BELOW IS CORRESPONDENCE WITH GOODYEAR TIRE COMPANY. I HAVE HAD PROBLEMS WITH THE DUNLOP ROVER TOURING GT TIRE NUMBER PN P22570514 AS DETALED BELOW. I DO NOT HAVE FURTHER TIRE INFORMATION SINCE THE VEHICLE IS IN THE UNITED STATES BUT I CAN OBTAIN IT AS NECESSARY. THANK YOU, MARK DEVRIES *LA 3 OCTOBER 2003 DEAR SIR: ON 6-22-01 I PURCHASED 4 DUNLOP ROVER TOURING LT TIRES FOR MY 1992 AEROSTAR VAN, MILAGE 108,098 AT SEARS EAGLE RIDGE MALL, LAKE WALES FL. ON 8-6-03, THE VEHICLE (138,690 MILES) WAS RETURNED TO SEARS EAGLE RIDGE BECAUSE THE RIGHT FRONT TIRE WAS SEPARATING FROM THE TREAD. A NEW DUNLOP ROVER TOURING LT WAS MOUNTED. ON 8-12-03 MY FAMILY WERE ON THE FLORIDA TURNPIKE WHEN THEY SUDDENLY HEARD A "THUMP,THUMP" FROM THE RIGHT REAR SIMILAR TO THE SOUND HEARD THE PREVIOUS WEEK WITH THE SEPARATED TIRE. THIS TIME THE TIRE EXPLODED AND MY WIFE BARELY MANAGED TO CONTROL THE VEHILE WHILE STEERING THE VAN TO THE SIDE OF THE TURNPIKE. I HAVE DIGITAL PICTURES OF THE EXPLODED TIRE AND MY VAN. MY FAMILY CONTINUED TO LOUISIANA WHERE THEY DEPARTED FOR INDONESIA WHERE WE ARE RESIDENT WITH CHEVRONTEXACO, LEAVING THE VAN WITH MY DAUGHTER WHO ATTENDS UNIVERSITY IN LAFAYETTE, LA. I THINK THE ORIGINAL DUMLOP TIRES ARE DEFECTIVE AND ARE UNSAFE. HOW ELSE DO YOU EXPLAIN ONE BLOWOUT AND ONE POTENTIAL BLOWOUT WITHIN 300 MILES. I HAVE INSTRUCTED MY DAUGHTER TO ONLY USE THE VAN WITHIN TOWN AND NOT TO USE IT ON THE HIGHWAY OR EXCEED 50 MPH. I DO NOT FEEL THE REMAINING TIRES ARE SAFE AND AM VERY CONCERNED THAT THEY ALSO MAY SUDDENLY FAIL. THE NUMBER GIVEN ABOVE IS FOR MY PARENTS HOME. I CAN EMAIL WITH PICTURES OF THE EXPLODED TIRE AND SCANNED COPY OF THE EXPLODED TIRE REPLACEMENT PURCHASE. I AM ALSO MAILING A COPY OF THIS EMAIL AND SUPPORTING DOCUMENTS TO GOODYEAR CORPORATE HEADQUARTERS. I INTENDED TO TAKE CARE OF THIS SOONER BUT DID NOT RECEIVE COPIES OF THE EXPLODED TIRE UNTIL RECENTLY. THANK YOU, MARK DEVRIES MDVRIES@PTCPI.COM 3 OCTOBER *LA