The contact owns a 2016 Entegra Anthem Motorhome. The contact received a recall notification for NHTSA Campaign Number: 16V761000 (Equipment) and the RV was taken to the dealer for recall repair. The dealer replaced the Tempurpedic Sealy Mattress with a new Sleep Number Mattress; however, the dealer advised the contact that ther…
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The contact owns a 2016 Entegra Anthem Motorhome. The contact received a recall notification for NHTSA Campaign Number: 16V761000 (Equipment) and the RV was taken to the dealer for recall repair. The dealer replaced the Tempurpedic Sealy Mattress with a new Sleep Number Mattress; however, the dealer advised the contact that there was a piece missing from the new Sleep Number Mattress. The contact also noticed that the mattress was deflated because the plug was too small and would disconnect whenever she opened and closed the slide outs. The contact stated upon arriving to her residence, she noticed that the mattress was deflated on one side and could not retain air after she had refilled it with air several times. The dealer and the manufacturer were notified of the failure but did not provide any assistance. The mattress was not replaced. The RV failure mileage was approximately 34,000. The mattress was not replaced.
Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
Remedy: Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence & remedy
Consequence: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy: Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Entegra Coach (Entegra) is recalling certain model year 2016-2017 Cornerstone and Anthem motorhomes manufactured April 7, 2015, to August 18, 2016. The affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Consequence & remedy
Consequence: If the mattress burns quickly, a vehicle occupant may not have enough time to exit the vehicle in the event of a fire, increasing the risk of injury.
Remedy: Entegra will notify owners, and dealers will replace the Tempurpedic Sealy Mattress with a Sleep Number Mattress, free of charge. The recall began on November 3, 2016. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903329.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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