Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
300–25K
3025–50K
2450–75K
1175–100K
13100–150K
5150K+
113 reports with mileage · 60 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports3 fire reports12 injury reports
What owners actually said
173 reports
70,000 miles · Sep 29, 2014
Power Train
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECH…
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TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 12/02/14 *BF UPDATED 02/03/15*JB
NHTSA ODI #10639796
100 miles · Sep 25, 2014
Service Brakes
WHEN I BOUGHT MY CAR, I HAD/HAVE LOUD SQUEAKING NOISE FROM MY BREAKS WHEN I BACK OUT OF MY DRIVE WAY. I WAS TOLD, FROM THE DEALER, NOTHING CAN BE DONE TO FIX THIS. I THOUGHT THAT MAY BE THIS WOULD STOP, BUT IT IS STILL ALWAYS HAPPENING. *TR
NHTSA ODI #10639061
Mileage unknown · Sep 18, 2014
SteeringCrashInjury
DRIVING AT A SPEED OF 25 MPH COULD NOT STEER CAR, PULLING HARD TO THE RIGHT, COULDN'T CONTROL WENT OFF ROAD, HITTING TWO TREES AND THEN CAR FLIPPED, ENDING UP ON ROOF. RESULTING IN TWO INJURIES, DRIVER AND PASSENGER GOING TO HOSPITAL. *TR
NHTSA ODI #10637388
Mileage unknown · Aug 13, 2014
Electrical SystemEnginePower Train
GOOD MORNING, I HAVE A 2002 DODGE NEON THAT I HAVE PUT MONEY INTO AND I HAVE EXPERIENCED DISHONESTY FROM MECHANICS UNTIL NOW; PAYING LOTS OF MONEY TO FIX A PROBLEM THAT CANNOT BE FIXED. I WAS INFORMED LAST WEEK THAT THIS LEAK ON MY CAR CANNOT BE FIXED BECAUSE ITS A MANUFACTURER PROBLEM. APPARENTLY, THIS IS A PROBLEM WITH AL…
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GOOD MORNING, I HAVE A 2002 DODGE NEON THAT I HAVE PUT MONEY INTO AND I HAVE EXPERIENCED DISHONESTY FROM MECHANICS UNTIL NOW; PAYING LOTS OF MONEY TO FIX A PROBLEM THAT CANNOT BE FIXED. I WAS INFORMED LAST WEEK THAT THIS LEAK ON MY CAR CANNOT BE FIXED BECAUSE ITS A MANUFACTURER PROBLEM. APPARENTLY, THIS IS A PROBLEM WITH ALL NEON'S. ITS A FLUID LEAK OF OIL. A RECOMMENDED MECHANIC DIAGNOSED MY CAR AND INFORMED ME OF THIS NEWS. HE SAID THAT THE SEALANT IS GONE AND CANNOT BE REPAIRED BY ANY MECHANIC. WHAT HAPPENS NOW? BECAUSE THIS PROBLEM CANNOT BE FIXED AND I'M NOT IN A POSITION TO PURCHASE A VEHICLE, IS THERE A RECALL TO REPAIR THIS PROBLEM? I ALSO HAD TO DISASSEMBLE MY RADIO BECAUSE AFTER REPLACING MY BATTERY, THE ELECTRICAL FUSE WAS REPLACED SEVERAL TIMES ALONG WITH THE ALTERNATOR BECAUSE THE RADIO PLAYED AFTER THE CAR WAS TURNED OFF AND WOULD KILL MY BATTERY. *TR
NHTSA ODI #10621973
106,200 miles · May 25, 2014
Tires
I BOUGHT 4 PIRELLI P4 P185/60R-15 TIRES. LESS THAN 6K MILES A TIRE BLEW OUT THE SIDEWALL. NOW AT 17K MILES ANOTHER TIRE HAS A BIG BUBBLE ON THE SIDEWALL. I AM TAKING THAT BACK TO DISCOUNT TIRE FOR A REPLACEMENT. I DID NOT HIT ANY POTHOLES AND I DRIVE SLOW. THIS IS SCARY. *TR
NHTSA ODI #10593951
15,000 miles · Feb 7, 2014
Structure
WATER COLLECTS IN THE TRUNK CAUSING MOLD, THIS AFFECTS MY ATHSMA. SEEMS THIS AFFECTS MANY OWNERS AND SEEMS IT SHOULD BE RECALLED BECAUSE IT AFFECTS THE AIR QUALITY YOU BREATH. *TR
NHTSA ODI #10563363
Mileage unknown · Jan 21, 2014
EngineSuspension
WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE…
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WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE, STUTTERING WHEN GOING UP HILLS OR OVER 50 MPH; BLOWN OUT STRUTS, REPLACED RADIATOR; EATS OIL..........WHY ISN'T CHRYSLER HELD RESPONSIBLE FOR THESE PROBLEMS. CHECK THE INTERNET........THERE ARE THOUSANDS OF THE SAME COMPLAINTS! IT HAS COST ME OVER 2500 IN REPAIRS IN 8 MONTHS! *TR
NHTSA ODI #10560889
135,000 miles · Sep 12, 2013
Exterior Lighting
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE BOTH LOW BEAM HEADLIGHTS WOULD POINT DOWNWARD AND ILLUMINATED AN INADEQUATE BRIGHTNESS TOWARDS THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE BOTH LOW BEAM HEADLIGHTS WOULD POINT DOWNWARD AND ILLUMINATED AN INADEQUATE BRIGHTNESS TOWARDS THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA ODI #10543268
63,000 miles · Sep 14, 2012
Structure
THE CAR HAS LESS THEN 63K MILES ON IT AND I WAS TOLD IT WAS UNSAFE DO TO A RUSTED K FRAME. EVERYWHERE I LOOK ONLINE PEOPLE HAVE THE SAME ISSUE WITH LOW MILEAGES HOW CAN THIS NOT BE RECALLED!?!? IT WAS ONLY FOUND WHEN I WENT TO 2 DIFFERENT PLACES IN NASHUA, NH AND IT FAILED INSPECTION AT BOTH. *TR
NHTSA ODI #10475462
64,000 miles · Aug 9, 2012
Structure
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR AN UNRELATED REPAIR WHEN SHE WAS ADVISED THAT THE CROSS MEMBER WAS RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANU…
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TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR AN UNRELATED REPAIR WHEN SHE WAS ADVISED THAT THE CROSS MEMBER WAS RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10469973
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Exterior Lighting:fog Lights
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:fog Lights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:headlights
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:headlights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Additional source detail variants (4)
Exterior Lighting:fog Lights
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:fog Lights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:headlights
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:headlights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
2002 Dodge Neon Problems, Complaints & Recalls | Skip That Year
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