WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE…
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WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE, STUTTERING WHEN GOING UP HILLS OR OVER 50 MPH; BLOWN OUT STRUTS, REPLACED RADIATOR; EATS OIL..........WHY ISN'T CHRYSLER HELD RESPONSIBLE FOR THESE PROBLEMS. CHECK THE INTERNET........THERE ARE THOUSANDS OF THE SAME COMPLAINTS! IT HAS COST ME OVER 2500 IN REPAIRS IN 8 MONTHS! *TR
NHTSA ODI #10560889
Mileage unknown · Jul 1, 2010
Suspension
HAD A VEHICLE INSPECTED AND WAS REJECTED, SENT BACK TO DEALER, THEY TOOK TO ANOTHER INSPECTION STATION AND PUT A PASSING STICKER ON THE VEHICLE. IT FAILED FOR FOG LIGHTS, E BRAKE AND FRONT SUSPENSION. THEY FIXED THE FIRST TWO AND THAT WAS IT. I'VE HAD THE CAR A LITTLE OVER TWO DAYS OR SO AND THE CHECK ENGINE LIGHT IS ON AND T…
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HAD A VEHICLE INSPECTED AND WAS REJECTED, SENT BACK TO DEALER, THEY TOOK TO ANOTHER INSPECTION STATION AND PUT A PASSING STICKER ON THE VEHICLE. IT FAILED FOR FOG LIGHTS, E BRAKE AND FRONT SUSPENSION. THEY FIXED THE FIRST TWO AND THAT WAS IT. I'VE HAD THE CAR A LITTLE OVER TWO DAYS OR SO AND THE CHECK ENGINE LIGHT IS ON AND THE FRONT SUSPENSION IS STILL NOT FIXED. THE VEHICLE RIDES ROUGH AND SHAKES AND MAKES NOISES WHEN GOING OVER 50 MPH. I'M AFRAID FOR MY SAFETY WHEN DRIVING THIS VEHICLE AND I HAVE A CHILD TO TRANSPORT IN THIS VEHICLE. *TR
NHTSA ODI #10340891
101,000 miles · Feb 14, 2010
Suspension
HAVE A 2002 DODGE NEON WITH A LITTLE MORE THAN 101,000 MILES ON IT. BROUGHT CAR IN FOR SERVICE AND WAS TOLD BY THE SERVICE MANAGER THAT THE CONTROL ARM BUSHINGS ARE PUSHED RIGHT THROUGH THE FRONT SUB FRAME AND IF THEY LET GO THIS CAN CAUSE A SERIOUS CRASH THIS IS A SERIOUS SAFETY ISSUE AND THAT THE CAR SHOULD BE RECALLED.BECA…
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HAVE A 2002 DODGE NEON WITH A LITTLE MORE THAN 101,000 MILES ON IT. BROUGHT CAR IN FOR SERVICE AND WAS TOLD BY THE SERVICE MANAGER THAT THE CONTROL ARM BUSHINGS ARE PUSHED RIGHT THROUGH THE FRONT SUB FRAME AND IF THEY LET GO THIS CAN CAUSE A SERIOUS CRASH THIS IS A SERIOUS SAFETY ISSUE AND THAT THE CAR SHOULD BE RECALLED.BECAUSE THE SUB FRAME OF THIS TYPE OF VEHICLE SHOULD NOT BE GONE ALREADYAND CHRYSLER DON'T WANT TO ADMIT THAT THEY ARE USING CHEAP STUFF IN THESE TYPES OF CARS. AND IF YOU KEEP DRIVING THE VEHICLE THE WORSE IT WILL GET AND OTHER STUFF WILL HAPPEN LIKE THE ALTERNATOR WILL LET GO AND HAVE TO BE REPLACED. SEEING CAR IS UNSAFE TO DRIVE IT IS SITTING IN MY DRIVEWAY. *TR
NHTSA ODI #10310387
42,000 miles · Dec 13, 2007
Suspension
THE LOWER CONTROL ARM BUSHINGS ARE A BIG PROBLEM WITH THIS CAR. YOU WILL LOSE CONTROL OF STEERING IF THE BUSHING AND BOLT LET GO. ON AVERAGE MY LOCAL REPAIR SHOP REPLACES 3 A WEEK. SHOULD BE A RECALL. *TR
NHTSA ODI #10211809
60,888 miles · Nov 7, 2007
StructureSuspension
TL*THE CONTACT OWNS A 2002 DODGE NEON. THE VEHICLE WAS TAKEN TO A TIRE SHOP TO HAVE THE STRUTS REPLACED. THE MECHANIC STATED THAT THE FRONT SUSPENSION K-MEMBER CORRODED THE VEHICLE AND SHOULD BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 60,888. UPDATED 12/12/07 *BF THE UNDERCARRIAGE CROSS ME…
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TL*THE CONTACT OWNS A 2002 DODGE NEON. THE VEHICLE WAS TAKEN TO A TIRE SHOP TO HAVE THE STRUTS REPLACED. THE MECHANIC STATED THAT THE FRONT SUSPENSION K-MEMBER CORRODED THE VEHICLE AND SHOULD BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 60,888. UPDATED 12/12/07 *BF THE UNDERCARRIAGE CROSS MEMBER RUSTED. UPDATED *JB
NHTSA ODI #10208134
32,000 miles · Feb 15, 2007
Suspension
TL* - THE CONTACT CALLED REGARDING THE 2002 DODGE NEON. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CONTACT TOOK THE VEHICLE TO DEALER FOR THE REPAIR OF A SCRAPE ON HER BUMPER. THE THE MECHANIC ADVISED HER THAT THE STABILIZER ARM AND BUSHINGS WERE A KNOWN DEFECT. HOWEVER, THERE HAVE NOT BEEN ENOUGH INCIDENTS…
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TL* - THE CONTACT CALLED REGARDING THE 2002 DODGE NEON. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CONTACT TOOK THE VEHICLE TO DEALER FOR THE REPAIR OF A SCRAPE ON HER BUMPER. THE THE MECHANIC ADVISED HER THAT THE STABILIZER ARM AND BUSHINGS WERE A KNOWN DEFECT. HOWEVER, THERE HAVE NOT BEEN ENOUGH INCIDENTS TO WARRANT A RECALL. THE CONTACT STATED SHE ALSO CALLED THE MANUFACTURER AND WAS TOLD THE SAMETHING. THE VEHICLE HAS 32,000 MILES. THE CONTACT STATED SHE DID NOT HAVE THE STABILIZER AND BUSHINGS REPLACED BECAUSE THE VEHICLEWAS OUT OF WARRANTY. THE CURRENT MILEAGE WAS 32000.*AK
NHTSA ODI #10182609
66,640 miles · Nov 17, 2006
SuspensionWheelsCrash
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL RURAL ROADS, THE VEHICLE UNEXPECTEDLY VEERED TO THE LEFT HITTING A SCHOOL BUS AND BANKING OFF THE ROAD. THE DRIVER SIDE WHEEL SNAPPED OFF THE AXEL CAUSING A LOSS OF STEERING CONTROL. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. THERE WAS A POLICE REPORT TA…
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DT*: THE CONTACT STATED WHILE DRIVING 45 MPH ON NORMAL RURAL ROADS, THE VEHICLE UNEXPECTEDLY VEERED TO THE LEFT HITTING A SCHOOL BUS AND BANKING OFF THE ROAD. THE DRIVER SIDE WHEEL SNAPPED OFF THE AXEL CAUSING A LOSS OF STEERING CONTROL. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR THE INCIDENT. THERE WAS A POLICE REPORT TAKEN AND NO INJURIES WERE SUSTAINED. PRIOR TO THE ACCIDENT, THE CONTACT NOTICED SHAKING ON THE FRONT END OF THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO PERFORMED TIRE BALANCING AND ROTATION. AS THE SHAKING PERSISTED, THE MANUFACTURER WAS CONTACTED, WHO REFERRED THE CONTACT TO A DEALERSHIP. THE DEALERSHIP RECOMMENDED A COMPLETE WHEEL ALIGNMENT. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO PERFORMED THE ALIGNMENT AND THE SHAKING DISAPPEARED. THE ACCIDENT OCCURRED A FEW MILES AFTER THE VEHICLE HAD THE ALIGNMENT PERFORMED.
NHTSA ODI #10173740
58,000 miles · Dec 29, 2005
Suspension
HAVE 2002 DODGE NEON WITH JUST OVER 58,000 MILES ON IT. WHILE BEING INSPECTED FOUND THAT BOTH CONTROL ARM BUSHINGS WERE SHOT. APPEARS TO BE A PROBLEM WITH NEONS WHICH CHRYSLER DOESN'T WANT TO ADMIT. IF THESE HAD FULLY LET GO TRAVELING ON HIGHWAY THIS WOULD HAVE BEEN A SERIOUS SAFETY ISSUE. *NM
NHTSA ODI #10146510
45,600 miles · Jan 11, 2005
Suspension
VEHICLE IS EXPERIENCING A PROBLEM WITH THE REAR COIL SPRINGS. CONSUMER WAS DRIVING AT APPROXIMATELY 15 MPH AND FELT SOMETHING RUBBING AGAINST THE REAR RIGHT TIRE. HAD THE VEHICLE TOWED TO THE DEALER, AND SAW THAT THE COIL SPRING HAD BROKEN, AND WAS RIGHT ON TOP OF THE TIRE. *AK
NHTSA ODI #10107180
Mileage unknown · Nov 18, 2003
Suspension
BOTH FRONT END CONTROL ARM BUSHINGS FAILED AND HAD TO BE REPLACED. *LA
NHTSA ODI #10047126
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Additional source detail variants (4)
Exterior Lighting:fog Lights
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:fog Lights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:headlights
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
Exterior Lighting:headlights:switch
THIS EA WAS OPENED AFTER RECEIVING REPORTS THAT THE MULTIFUNCTION SWITCH ON THESE VEHICLES WOULD FAIL, CAUSING A LOSS OF HEADLIGHT ILLUMINATION.SOME COMPLAINANTS REPORT LOSS OF HEADLIGHT FUNCTION WHILE FOR OTHERS TEMPORARY LIGHTING WAS AVAILABLE BY PULLING ON THE MULTIFUNCTION SWITCH STALK TO ILLUMINATE HIGH BEAM LIGHTING.ANALYSIS OF THE COMPLAINT AND WARRANTY DATA SHOW A LOW AND DECLINING FAILURE TREND.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Additional source detail variants (4)
Exterior Lighting:fog Lights
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:fog Lights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:headlights
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
Exterior Lighting:headlights:switch
ODI HAS REVIEWED COMPLAINTS FROM CONSUMERS STATING THAT THEY DO NOT HAVE HEADLIGHT FUNCTION WHILE OPERATING THEIR VEHICLE.THE REPORTS INDICATE THAT A LOSS OF BOTH HIGH AND LOW BEAM HEADLIGHTS IS THE RESULT OF PROBLEMS WITH THE VEHICLES MULTIFUNCTION SWITCH AND CONNECTING WIRING HARNESS.CONSUMERSNOTICED THAT THE STEERING COLUMN AREA (WHERE THESE PARTS ARE LOCATED) IS HEATING UP.IN SOME CASES, SMOKE WOULD COME OUT OF THE STEERING COLUMN AREA AND THE PLASTIC TRIM WOULD BEGIN TO MELT.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA06-019) TO FURTHER STUDY THIS ISSUE.
PE02082 · Safety Belt Cinching Latch Plate
Opened Nov 6, 2002 · Closed Apr 23, 2003
Status: closed (inferred from source dates) · Seat Belts
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
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