2007 Dodge Durango 4X4

TL* THE CONTACT OWNS A 2007 DODGE DURANGO 4X4 QUIPPED WITH MICHELIN LTXA 115 TIRES, SIZE: 265/60R18 (NA). THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE MECHANIC STATED THAT ALL FOUR TIRES HAD EXCESSIVELY ROTTED IN THE MIDDLE OF THE TIRE TREAD AND ALL OVER THE SIDEWALLS. THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 115,000.

2007 DODGE DURANGO (APPROX 42K) EQUIPPED WITH TPMS TIRE PRESSURE MONITORING SYSTEM. ALL 4 VALVE STEMS, METAL IS CORRODED. ONE VALVE STEM BROKEN OFF AT THE THREADS WHEN FILLING TIRE WITH AIR. DEALER SAYS THEY KNOW OF ISSUES WITH CORRODING ON VALVE STEMS WITH TPMS BUT IS NOT COVERED UNDER WARRANTY OR RECALL. I CONSIDER THIS A SAFETY ISSUE. I CANNOT PUT AIR IN ONE TIRE. THIS COULD ALSO BE LEAKING AND WILL CAUSE TIRE TO BE FLAT OR BLOW OUT. REPLACEMENT OF TPMS UNIT IN ORDER TO FIX ALL 4 OR GO TO NORMAL VALVE STEMS WITH NO TPMS. *TR

TL*THE CONTACT OWNS A 2007 DODGE DURANGO WITH MOPAR VALVE STEMS, SERIAL NUMBER: 881F6D3C PART NUMBER: 1-560294658B. THE TIRE MECHANIC WAS REPAIRING THE FLAT TIRE WHICH RESULTED FROM A DEFECTIVE VALVE STEM. HE STATED THAT THERE IS A SENSOR INSIDE THE WHEEL WITH AN ALUMINUM VALVE STEM WHICH DETERIORATED. HE ALSO STATED THAT THE CORE IS MADE OUT OF THE INCORRECT TYPE OF METAL. EACH VALVE STEM COST $52.00 PER TIRE. THERE WAS NO RECALL ON THE VALVE STEM. THE MILEAGE WAS NOT AVAILABLE. UPDATED 01/09/09. *LJ UPDATED 01/12/09. *JB

I BOUGHT A CAR "DODGE DURANGO LIMITED" FROM DODGE DEALER "UNITED MOTORS" IN RIYADH, SAUDI ARABIA BACK IN OCT 29TH , 2007. THE PROBLEMS WITH THIS CAR STARTED SINCE I BOUGHT IT. SINCE I BOUGHT THE CAR, I STARTED TO FEEL VIBRATIONS IN AT THE STEERING AND A HIGH PITCH SOUND AT THE FRONT TO THE DEGREE THAT I COULD NOT WAIT FOR THE 5000 KM MAINTENANCE AND I NEEDED TO TAKE IT AT THE 3500 KM FOR FIXING THIS PROBLEM. THE OTHER PROBLEM WAS THAT THE REAR WINDOW DRIVER'S SWITCH WAS NOT WORKING. THE REPORT FROM MAINTENANCE WAS THE NEED FOR WHEEL BALANCE AND THEY SAID THAT THEY FIXED IT, SOFTWARE UPGRADE DONE FOR THE SOUND, BUT THEY APOLOGIZED ABOUT THE REAR WINDOW WITH NO FURTHER ACTION. AFTER RECEIVING THE CAR I STILL HAD THE PROBLEM OF VIBRATION BUT I BROUGHT IT AGAIN AT THE 5000 KM FOR THE GENERAL MAINTENANCE AND THE SAME PROBLEM OF VIBRATION. THIS TIME THE DEALER PROVIDED ME WITH A LETTER TO GOODYEAR TIRES AS AN EXPERT OPINION. THE GOODYEAR DEALER PROVIDED ME WITH A REPORT (ATTACHED) THAT THE TIRES ARE DEFECTIVE WITH FLAT SPOTS DUE TO STORAGE, NEED TO BE CHANGED AND ADVISED TO GET AND APPROVAL FROM DODGE DEALERSHIP. FIRST, I MET WITH MR. ALI M. RADAIDEH AND HIS WORDS WERE AS FOLLOWS: "WE DO NOT TAKE THE WORDS OF GOODYEAR DEALERSHIP AND WE HAVE TO MAKE OUR OWN INVESTIGATION" THIS WAS ALREADY DONE AND THEY TRIED THEIR BEST TWICE. "YOUR TIRES ARE SAFE AND CAN BE DRIVEN FOR EVEN ONE YEAR". THIS CONFLICTS WITH THE WORDS OF GOODYEAR DEALERSHIP AND REALLY ENDANGERS ME AND MY FAMILY'S SAFETY. AT THIS POINT, I NEEDED TO ESCALATE TO THE GENERAL MANAGER, "MR. FAISAL ALJAMAAN" WITH THE FOLLOWING WORDS AND BEHAVIOR: "DODGE AND GOODYEAR ARE POINTING FINGERS TO EACH OTHER AND YOU NEED TO WAIT TILL WE RESOLVE THIS". HE THREATENED ME" TO LOSE A LOT OF MONEY" WHEN I MENTIONED THE OPTION OF RETURNING THE CAR. *TR THANK YOU AND BEST REGARDS *TR