I BOUGHT THE VAN USED AND NOTHING WAS NOTED ABOUT THE STRUT TOWER ON INSPECTION HOWEVER A FRIEND OF MINE NOTED IT WITHIN 6 MONTHS OF ME BUYING THE CAR. AS HE WAS A LICENSED MECHANIC I TOOK HIM SERIOUSLY. THE DRIVER'S SIDE STRUT TOWER WAS RUSTING ON THE TOP WHERE THE BOLTS THAT HOLD IT TO THE BODY EXIST. I CONTINUED TO GET WORSE…
Read full complaint
I BOUGHT THE VAN USED AND NOTHING WAS NOTED ABOUT THE STRUT TOWER ON INSPECTION HOWEVER A FRIEND OF MINE NOTED IT WITHIN 6 MONTHS OF ME BUYING THE CAR. AS HE WAS A LICENSED MECHANIC I TOOK HIM SERIOUSLY. THE DRIVER'S SIDE STRUT TOWER WAS RUSTING ON THE TOP WHERE THE BOLTS THAT HOLD IT TO THE BODY EXIST. I CONTINUED TO GET WORSE AND AFTER WITNESSING A DODGE CARAVAN SIMILAR TO MINE LITERALLY FALL APART WHILE ATTEMPTING TO PARK I REALIZED THAT I SHOULD GET IT FIXED. I FOUND JUNK YARD TO GET THEM TO CUT OUT A STRUT TOWER OFF A JUNKED CARAVAN AND THEN FOUND A GOOD WELDER TO REPLACE THE TOP OF THE STRUT TOWER WHICH WAS THE ONLY PART OF THE TOWER THAT WAS RUSTING. THE TOP THE TOWER WAS PAPER THIN AND WHEN HE SHOWED ME THE PIECE HE REMOVED I NOTED THAT I COULD PUSH MY FINGER THROUGH THE METAL THAT WAS LEFT. IF THIS HAD BROKEN THROUGH WHILE I WAS DRIVING I BELIEVE A SERIOUS, INJURIOUS ACCIDENT WOULD'VE OCCURRED AS THE FRONT OF MY VEHICLE WOULD'VE DROPPED TO THE GROUND AND LIKE THE CAR I SAW IN THE PARKING LOT, MY AXLE WOULD'VE BROKEN AND I WOULD'VE LOST CONTROL OF THE VEHICLE..DEADLY AT 60 MPH. *TR
NHTSA ODI #10252946
200,100 miles · Dec 15, 2008
Structure
I NOTICED SERIOUS RUSTING ON THE TOP OF THE DRIVERS SIDE AND PASSENGERS STRUT TOWERS. I READ ON A CAR FORUM CHRYSLER KNOWS OF THE PROBLEM WITH SHOCK TOWER RUST ROT AND HAS A TSB FOR IT. HOWEVER, CHRYSLER WILL NOT FIX THIS DEFECTS FOR FREE. DODGE/ CHRYSLER SELLS REPAIR KITS (CAPS WITH SCREWS AND GLUE) FOR THE RUSTED SHOCK T…
Read full complaint
I NOTICED SERIOUS RUSTING ON THE TOP OF THE DRIVERS SIDE AND PASSENGERS STRUT TOWERS. I READ ON A CAR FORUM CHRYSLER KNOWS OF THE PROBLEM WITH SHOCK TOWER RUST ROT AND HAS A TSB FOR IT. HOWEVER, CHRYSLER WILL NOT FIX THIS DEFECTS FOR FREE. DODGE/ CHRYSLER SELLS REPAIR KITS (CAPS WITH SCREWS AND GLUE) FOR THE RUSTED SHOCK TOWER CAPS. THE REPAIR KIT DOESN'T SEEM STRONG ENOUGH FOR SOLVING THIS STRUCTURAL PROBLEM. THE FORUM SAYS WELDING THE CAPS IS MORE STRUCTURALLY SOUND. I BELIEVE THAT THIS IS A BIG SAFETY ISSUE DUE TO A MAJOR STRUCTURAL ENGINEERING DEFECT. *TR
NHTSA ODI #10251801
Mileage unknown · Nov 22, 2008
Structure
I HAVE A 2000 DODGE CARAVAN THAT HAS A STRUT TOWER RUSTING THROUGH. IT IS MY UNDERSTANDING THAT THIS IS A COMMON PROBLEM. SHOULDN'T CHRYSLER BE ADDRESSING THIS? I HAD A 1996 THAT DID THE SAME THING. *TR
NHTSA ODI #10249561
234,000 miles · Nov 21, 2008
StructureSuspension
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT NOTICED THAT THE DRIVER'S SIDE STRUT TOWER WAS CORRODED. THE VEHICLE IS CURRENTLY OPERATING PROPERLY, BUT THE FAILURE HAS NOT BEEN DIAGNOSED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 234,000. UPDATED 01/07/09 *BF UP…
Read full complaint
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT NOTICED THAT THE DRIVER'S SIDE STRUT TOWER WAS CORRODED. THE VEHICLE IS CURRENTLY OPERATING PROPERLY, BUT THE FAILURE HAS NOT BEEN DIAGNOSED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 234,000. UPDATED 01/07/09 *BF UPDATED 01/07/09.*JB
NHTSA ODI #10249464
85,000 miles · Jun 23, 2008
StructureSuspension
ON MY 2000 DODGE GRAND CARAVAN , THE LEFT FRONT STRUT TOWER SUPPORT RUSTED OUT AND THE STRUT PUSHED THROUGH THE TOP OF THE SUPPORT. THIS IS A DEFECT IN DESIGN AND SHOULD BE RECALLED AND FIXED BY CHRYSLER FREE OF CHARGE. *TR
NHTSA ODI #10231988
109,000 miles · Jun 20, 2008
Structure
HAVE NOTICED THE DRIVER'S SIDE SHOCK TOWER ON THE TOP RUSTING TO THE POINT WHERE SAFETY IS A MAJOR CONCERN. BEING THAT IT IS A POSSIBLE SAFETY ISSUE BEFORE HAVING ANY REPAIRS DONE WANTED TO KNOW IF THERE IS OR IS GOING TO BE A SAFETY RECALL ON THIS ISSUE. *TR
NHTSA ODI #10231702
173,000 miles · Jun 8, 2008
Structure
JUST PURCHASED 2000 DODGE CARAVAN SE AND AFTER PURCHASING I NOTICED RUST-ROTTED HOLES IN DRIVERS SIDE SHOCK TOWER TOP. I CAN'T SAFETY IT UNTIL REPAIRED. I READ ON A CAR FORUM CHRYSLER KNOWS OF THE PROBLEM WITH SHOCK TOWER RUST ROT AND SUPPOSEDLY HAVE A TSB FOR IT. BUT I KNOW HOW HARD IT IS TO CONVINCE CHRYSLER TO FIX THEIR MANUF…
Read full complaint
JUST PURCHASED 2000 DODGE CARAVAN SE AND AFTER PURCHASING I NOTICED RUST-ROTTED HOLES IN DRIVERS SIDE SHOCK TOWER TOP. I CAN'T SAFETY IT UNTIL REPAIRED. I READ ON A CAR FORUM CHRYSLER KNOWS OF THE PROBLEM WITH SHOCK TOWER RUST ROT AND SUPPOSEDLY HAVE A TSB FOR IT. BUT I KNOW HOW HARD IT IS TO CONVINCE CHRYSLER TO FIX THEIR MANUFACTURING DEFECTS FOR FREE. THE FORUM ALSO MENTIONED CHRYSLER SELLS REPAIR KITS FOR THE RUSTED SHOCK TOWER CAPS. BUT EVEN THEIR FIX KIT DOESN'T SEEM STRONG ENOUGH FOR A STRUCTURAL PROBLEM. THEY SELL CAPS WITH SCREWS AND GLUE. BUT THE FORUM SAYS WELDING THE CAPS IS MORE STRUCTURALLY SOUND. TOMORROW, JUNE 9, 08, I WILL CALL CHRYSLER TO SEE IF IT'S A FREE REPAIR, WHICH IT SHOULD BE BECAUSE IT'S A SAFETY ISSUE. I WOULD LIKE TO KNOW WHO I CAN CONTACT HERE IN CANADA AND FIND OUT ABOUT ANY OTHER TSB'S FOR THIS VAN. THANKS. *TR
NHTSA ODI #10230282
170,000 miles · Mar 13, 2008
Structure
NOT A "FAILURE" YET BUT MY 2000 DODGE CARAVAN HAS SERIOUS RUSTING THROUGH THE TOP OF THE DRIVERS SIDE STRUT TOWER WHICH AT SOME TIME I CAN ENVISION THE STRUT TEARING UP AND THROUGH THE HOOD. I BELIEVE THIS TO BE A STRUCTURAL DEFECT NOT A "COSMETIC" DEFECT WHICH CHRYSLER CLAIMS. *TR
NHTSA ODI #10221001
Mileage unknown · Mar 11, 2008
StructureSuspension
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING OVER A BUMP AT 15 MPH OR TURNING THE STEERING WHEEL, THE CONTACT HEARD A POPPING SOUND COMING FROM THE FRONT DRIVER'S SIDE. AN AUTO SHOP REPAIRED THE IDLER ARM DURING A TEST DRIVE, BUT THE NOISE STILL REMAINED. A MECHANIC LIFTED THE HOOD OF THE VEHICLE AND DISCOVERED THA…
Read full complaint
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING OVER A BUMP AT 15 MPH OR TURNING THE STEERING WHEEL, THE CONTACT HEARD A POPPING SOUND COMING FROM THE FRONT DRIVER'S SIDE. AN AUTO SHOP REPAIRED THE IDLER ARM DURING A TEST DRIVE, BUT THE NOISE STILL REMAINED. A MECHANIC LIFTED THE HOOD OF THE VEHICLE AND DISCOVERED THAT THE STRUTS WERE RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. SHE TOOK THE VEHICLE TO ANOTHER SHOP AND RECEIVED THE SAME DIAGNOSIS. THEY STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CONTACT CALLED CHRYSLER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE STATE SHE LIVES IN USES SALT ON THEIR HIGHWAYS. THE VEHICLE IS CURRENTLY PARKED AND HAS NOT BEEN REPAIRED. THE DEALER INFORMATION AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 72,600. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR
NHTSA ODI #10220768
130,000 miles · Jan 8, 2008
StructureSuspension
I HAVE A NEARLY RUSTED-THROUGH STRUT TOWER (DRIVER'S SIDE) IN MY DODGE CARAVAN '00. THIS RUST PROBLEM BECAME INITIALLY VISIBLE IN '04. *TR
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
2000 Dodge Caravan Problems, Complaints & Recalls | Skip That Year