IN A RECENT REAR-END ACCIDENT, THE BACK OF THE DRIVER AND PASSENGER SEATS COLLAPSED ALLOWING ME TO BE THROWN BACKWARD FROM MY SEAT ALTHOUGH I WAS WEARING MY SEAT BELT. I RECEIVED MANY CUTS, BRUISES AND ABRASIONS TO MY LEFT HAND THAT REQUIRED 64 STITCHES, AND THE REPAIR OF 2 LACERATED TENDONS. I ALSO RECEIVED SEVERAL SCRATCHES …
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IN A RECENT REAR-END ACCIDENT, THE BACK OF THE DRIVER AND PASSENGER SEATS COLLAPSED ALLOWING ME TO BE THROWN BACKWARD FROM MY SEAT ALTHOUGH I WAS WEARING MY SEAT BELT. I RECEIVED MANY CUTS, BRUISES AND ABRASIONS TO MY LEFT HAND THAT REQUIRED 64 STITCHES, AND THE REPAIR OF 2 LACERATED TENDONS. I ALSO RECEIVED SEVERAL SCRATCHES ON AND NEAR MY LEFT ELBOW. MY SON RECEIVED A SPRAINED RIGHT WRIST, BRUISED STOMACH, SORE NECK AND BACK. I HAVE HAD TROUBLE SLEEPING AND CONTINUE TO HAVE VIVID MEMORIES OF THE ACCIDENT. I HAVE HAD NO USE OF MY LEFT HAND AND AM IN CONTINUOUS PAIN, UNLESS I'M HEAVILY MEDICATED. I HAVE BEEN UNABLE TO BATHE, DRESS, WASH MY HAIR, OR PREPARE MEALS AND PERFORM OTHER HOUSEHOLD DUTIES WITHOUT HELP. I AM CURRENTLY USING MY FATHER'S CAR BECAUSE MY CARAVAN WAS MY ONLY MEANS OF TRANSPORTATION.*AK
NHTSA ODI #757105
Mileage unknown · Mar 21, 2001
SeatsCrash
WHILE STOPPING AT A STOP LIGHT CONSUMER WAS REAR ENDED AND FRONT SEATS COLLAPSED. PLEASE PROVIDE FURTHER INFORMATION.*AK
THE DOOR LATCH IS BROKEN, THE PART HAS BEEN ON ORDER SINCE JUNE AND HAS NOT YET BEEN RECEIVED. *SLC
NHTSA ODI #557204
Mileage unknown · Oct 12, 2000
SeatsCrashInjury
VEHICLE WAS STOPPED IN TRAFFIC. VEHICLE WAS STRUCK BEHIND BY SECOND VEHICLE AT A SPEED OF APPROXIMATELY 30 MILES PER HOUR. PROBLEM THAT CONCERNS ME IS THAT THE DRIVER'S SIDE SEAT BROKE OFF, MY SEAT BELT WAS ON, SO I WAS NOT THROWN ANYWHERE, BUT I FOUND MYSELF BETWEEN THE TWO FRONT SEATS.
NHTSA ODI #734119
Mileage unknown · Aug 30, 2000
SeatsCrash
VEHICLE EXPERIENCED A REAR END COLLISION WHICH CAUSED FRONT SEATBACKS TO GO FORWARD AND RECLINE. REPAIRS WERE BEING MADE AT INDEPENDENT SHOP. ASKING NHTSA TO SHARE SOME LIGHT ON THIS MATTER. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
NHTSA ODI #869190
Mileage unknown · Aug 29, 2000
SeatsCrash
WHEN VEHICLE WAS IMPACTED FROM REAR TWO FRONT SEATS FELL INTO THE RECLINING POSITION. VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. REPORT GIVEN BY INSURANCE INVESTIGATOR, BECKY HOBBS.*AK
NHTSA ODI #869037
Mileage unknown · Jun 20, 2000
Air BagsSeatsCrashInjury
WHILE DRIVING AT 65 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. UPON IMPACT, THIRD REAR SEAT FLEW FORWARD, AND THE CHILDREN WHO WERE SEATED THERE, SUSTAINED KNEE INJURIES. ALSO, DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, AND DID NOT PROTECT THE OCCUPANTS IN THE CRASH. MANUFACTURER WAS NOT WILLING TO HELP. PLEA…
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WHILE DRIVING AT 65 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. UPON IMPACT, THIRD REAR SEAT FLEW FORWARD, AND THE CHILDREN WHO WERE SEATED THERE, SUSTAINED KNEE INJURIES. ALSO, DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, AND DID NOT PROTECT THE OCCUPANTS IN THE CRASH. MANUFACTURER WAS NOT WILLING TO HELP. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #863845
Mileage unknown · Jun 16, 2000
SeatsInjury
METAL BAR ON FRONT PASSENGER SEAT, GETS HOT ENOUGH FROM SUN, TO CAUSE BURNS ON LEG. VERY UNCOMFORTABLE FOR PASSENGER. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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