WHILE DRIVING, THE CRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE HORN AND CRUISE CONTROL WOULD NOT WORK. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CLOCK SPRING NEEDED REPLACEMENT DUE TO WORN PARTS. *LA
2000 Dodge Caravan
Owner reports · Recalls · Investigations
More warning signs than most Caravan years
Owner complaints for the 2000 Dodge Caravan are substantially higher than the model-year median of 182.
About this comparison →How this year compares
Owner complaints by model year
Compare all Caravan years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
222 reports with mileage · 248 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 86 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
69 reportsWHILE DRIVING 55 MPH, BOTH FRONTAL AIR BAGS INADVERTENTLY WENT OFF. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL OVER. BOTH PASSENGER WAS NOT HURT. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE DRIVER WILL NOTIFY THE DEALER AND INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. …
Read full complaint
WHILE DRIVING 55 MPH, BOTH FRONTAL AIR BAGS INADVERTENTLY WENT OFF. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL OVER. BOTH PASSENGER WAS NOT HURT. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE DRIVER WILL NOTIFY THE DEALER AND INSURANCE COMPANY. PLEASE FILL IN ADDITIONAL INFORMATION. *NM
SRS LIGHT APPEARED ON THE DASHBOARD UNTIL THE VEHICLE WAS TURNED OFF. ALSO, CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
I OWN A DODGE CARAVAN 2000. THE AIRBAG LIGHT CAME ON AND THE HORN STOPPED WORKING. I ASKED THE SERVICE ADVISOR AT KOON'S FORD (FALLS CHURCH, VA 703.241.1000, DEALER CODE 35-44341) IF THIS WAS NORMAL AND THEY SAID THIS WAS THE FIRST CAR THEY HAD SEEN WITH THESE PROBLEMS (CLOCKSPRING). I RESEARCHED THIS ON THE INTERNET AND I F…
Read full complaint
I OWN A DODGE CARAVAN 2000. THE AIRBAG LIGHT CAME ON AND THE HORN STOPPED WORKING. I ASKED THE SERVICE ADVISOR AT KOON'S FORD (FALLS CHURCH, VA 703.241.1000, DEALER CODE 35-44341) IF THIS WAS NORMAL AND THEY SAID THIS WAS THE FIRST CAR THEY HAD SEEN WITH THESE PROBLEMS (CLOCKSPRING). I RESEARCHED THIS ON THE INTERNET AND I FOUND THAT 5% OF ALL 1996~2000 CARAVAN MODELS HAVE HAD THE CLOCKSPRING REPLACED BECAUSE OF THESE PROBLEMS AT THE COST OF THE CONSUMER. I BELIEVE THIS IS A SAFETY ISSUE, THAT THE 1996-2000 DODGE CARAVAN SHOULD BE RECALLED AND THE CLOCKSPRING MECHANISM SHOULD BE REPAIRED FREE OF CHARGE. PLEASE LET ME KNOW IF I CAN PROVIDE FURTHER INFORMATION. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT SAFETY PROBLEM. *JB
WHILE DRIVING 40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. TRAFFIC SUDDENLY STOPPED, AND CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK INJURY. FRONT PASSENGER'S CHEST WAS BRUISED FROM THE SEAT BELT. FOUR PASSENGERS IN THE REAR SUSTAINED MINOR INJURIES. ALL PASSENGER …
Read full complaint
WHILE DRIVING 40 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. TRAFFIC SUDDENLY STOPPED, AND CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK INJURY. FRONT PASSENGER'S CHEST WAS BRUISED FROM THE SEAT BELT. FOUR PASSENGERS IN THE REAR SUSTAINED MINOR INJURIES. ALL PASSENGER WERE WEARING SEAT BELTS. FRONT PASSENGER WAS TAKEN TO THE HOSPITAL FOR TREATMENT. THERE WAS NO INDICATION OR WARNING THAT THERE WAS A PROBLEM WITH THE AIR BAGS BEFORE THE COLLISION. CHRYSLER WAS SENDING A TECHNICIAN TO INSPECT THE VEHICLE. *AK
REQUEST FOR AIR BAG ON AND OFF SWITCH.*MR THE CONSUMERS VEHICLE WAS MODIFIED WITH HANDICAP ADAPTIVE EQUIPMENT, IN WHICH HER BODY WAS CLOSER THAN 10 INCHES TO THE STEERING WHEEL. *JB *NLM
WITHOUT WARNING CLOCKSPRING FAILED, CAUSING HORN NOT TO WORK, AND AIR BAG LIGHT TO ILLUMINATE. CAUSE HAS YET TO BE DETERMINED. DEALER NOTIFIED. AK
WHEN DRIVING AND WITHOUT WARNING CLOCKSPRING FAILED, CAUSING HORN TO BE INOPERATIVE. DEALER HAS BEEN NOTIFIED. *AK
CONSUMER STATED ON AUG. 4 2003, DUE TO BRAKE FAILURE THE VEHICLE WAS INVOLVED IN A REAR END COLLISION WITH ANOTHER VEHICLE. CONSUMER WAS NOT INJURED IN THE ACCIDENT, BUT NONE OF THE AIR BAGS DEPLOYED. THE AIR BAG WARNING LIGHT DID NOT WORK EITHER. *PH
MY YEAR2000 DODGE CARAVAN SLIPPED AWAY 3 TIMES ON ROAD. FIRST TIME IS IN JUNE OR JULY 2002 IN TUCSON ARIZONA, THEN NEXT DAY I SENT IT TO CAR DEALER FOR CHECKING IT UP AND THEY DIDN'T FIND ANYTHING WAS WRONG. THE SAME THING HAPPENED EARLY THIS YEAR IN AUSTIN, TEXAS AND I SENT IT TO DEALER TO CHECK UP AGAIN AND THEY DIDN'T FIND O…
Read full complaint
MY YEAR2000 DODGE CARAVAN SLIPPED AWAY 3 TIMES ON ROAD. FIRST TIME IS IN JUNE OR JULY 2002 IN TUCSON ARIZONA, THEN NEXT DAY I SENT IT TO CAR DEALER FOR CHECKING IT UP AND THEY DIDN'T FIND ANYTHING WAS WRONG. THE SAME THING HAPPENED EARLY THIS YEAR IN AUSTIN, TEXAS AND I SENT IT TO DEALER TO CHECK UP AGAIN AND THEY DIDN'T FIND OUT ANYTHING WAS WRONGAGAIN. THE THIRD TIME IN MID JUNE AND I DIDN'T SENT IT TO DEALER THIS TIME BECAUSE I AM VERY DISAPPOINTED BY THEIR PREVIOUS CHECKING UP. NOW I'M VERY AFRAID OF DRIVING THIS CAR. HOWEVER, I HAVE TO USE THIS CAR BECAUSE MY FAMILY MEMBERS INCLUDING 2 KIDS, GRANDPARENTS, MY HUSBAND AND I NEED IT AND I DON'T HAVE ANY MONEY TO REPLACE IT NOW. CAN YOU HELP ME TO FIND OUT THIS SOLUTION? THANKS.
Official recalls
404V480000 · Air Bags
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
03V505000 · Equipment:other:labels
Dec 10, 2003
ON CERTAIN MINIVANS AND 4X2 PICKUP TRUCKS, THE VEHICLE CERTIFICATION LABEL MAY HAVE GROSS AXLE WEIGHT RATINGS (GAWR) THAT EXCEED THE MAXIMUM TIRE LOAD CAPACITY AS DEFINED IN FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Consequence & remedy
Consequence: IMPROPERLY LOADING YOUR VEHICLE CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING CORRECTED INFORMATION RELATIVE TO VEHICLE GAWR AND TIRE SIZE. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
03V094000 · Structure
Mar 7, 2003
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Consequence & remedy
Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
00V268000 · Fuel System, Gasoline:fuel Injection System
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
Illustration