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2004 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

146 reports with mileage · 21 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Fuel/propulsion System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports5 fire reports7 injury reports

What owners actually said

167 reports
Mileage unknown · Jan 9, 2017
Air BagsElectrical SystemStructure

AUTOMATIC.

NHTSA ODI #10943880

10 miles · Jul 26, 2016
Electrical System

TAKATA RECALL THE FULE RAIL WIRING HARNESS MELTED DOWN.THE WIRING HARNES IS INSTALLED RIGHT ABOVE THE EXHAUST FROM THE FACTORY. THE HEAT FROM THE EXHAUST OVER TIME MELTED A 4 INCH SECTION OF THE INSULATION OFF OF THE WIRING HARNESS CAUSING THEM TO SORT OUT. THE VAN HAD 130000 MILES WHEN THIS HAPPENED. IT LEFT ME AND MY FAMILY…

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TAKATA RECALL THE FULE RAIL WIRING HARNESS MELTED DOWN.THE WIRING HARNES IS INSTALLED RIGHT ABOVE THE EXHAUST FROM THE FACTORY. THE HEAT FROM THE EXHAUST OVER TIME MELTED A 4 INCH SECTION OF THE INSULATION OFF OF THE WIRING HARNESS CAUSING THEM TO SORT OUT. THE VAN HAD 130000 MILES WHEN THIS HAPPENED. IT LEFT ME AND MY FAMILY STRANDED ON THE FREEWAY, IT HAPPENED WHILE I WAS DRIVING. THIS WAS VERY UNSAFE TO HAVE THE ENGINE STALL OUT ON THE FREEWAY. CLEARLY THERE SHOULD BE MORE THAN 2 INCHES BETWEEN THE WIRING HARNESS AND THE EXHAUST SYSTEM. I HAD THE VAN TOWED TO MY MECHANIC $150. THEN THEY REPLACED THE OLD HARNESS $400 PARTS $435 LABOR TOTAL $985 DOLLARS!

NHTSA ODI #10888679

168,000 miles · Jun 24, 2016
Steering

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE CONTACT EXERTED FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING STARTED TO MAKE A WHINING NOISE. ONCE THE CONTACT WAS ABLE TO CHECK UNDER THE HOOD OF THE VEHICLE, HE NOTICED THAT THERE WAS NO POWER STEERING FLUID LEFT I…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE CONTACT EXERTED FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING STARTED TO MAKE A WHINING NOISE. ONCE THE CONTACT WAS ABLE TO CHECK UNDER THE HOOD OF THE VEHICLE, HE NOTICED THAT THERE WAS NO POWER STEERING FLUID LEFT IN THE POWER STEERING CANISTER. THE CONTACT HAD TO CONSTANTLY REPLACE THE POWER STEERING FLUID EVERY COUPLE OF DAYS. THE CONTACT EXPERIENCED IDENTICAL FAILURES AS INDICATED IN NHTSA CAMPAIGN NUMBER: 04V386000 (POWER STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 168,000.

NHTSA ODI #10876505

144,963 miles · Apr 29, 2016
Electrical System

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED BUT THE FAILURE RECURRED MULTIPLE …

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH AFTER REFUELING THE VEHICLE, IT STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THE LAST FAILURE RESULTED IN THE VEHICLE BEING UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,963.

NHTSA ODI #10862173

93,000 miles · Apr 25, 2016
Fuel/propulsion System

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH AFTER FILLING THE TANK WITH FUEL, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY THREE MINUTES. AFTERWARDS, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED RIGHT AFTER FILLING TH…

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TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH AFTER FILLING THE TANK WITH FUEL, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY THREE MINUTES. AFTERWARDS, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED RIGHT AFTER FILLING THE VEHICLE WITH FUEL APPROXIMATELY NINE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED ON THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR A FUELING ISSUE WITH THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

NHTSA ODI #10861369

166,000 miles · Jan 23, 2016
EngineFuel/propulsion SystemVehicle Speed Control

AFTER FILLING UP WITH FUEL, THE CAR WAS STARTED, AND DRIVEN OUT OF THE GAS STATION, BUT LESS THAN 50 FEET OUT ONTO THE ROAD, THE CAR LOST POWER THEN REGAINED POWER THEN LOST IT CYCLING RAPIDLY THROUGH THIS WHERE RPM WOULD COME UP TO IDLE SPEED THAN DROP TO NEAR ZERO UP AND DOWN. NO ABILITY TO MOVE OUT OF TRAFFIC, ETC., EVENTUAL…

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AFTER FILLING UP WITH FUEL, THE CAR WAS STARTED, AND DRIVEN OUT OF THE GAS STATION, BUT LESS THAN 50 FEET OUT ONTO THE ROAD, THE CAR LOST POWER THEN REGAINED POWER THEN LOST IT CYCLING RAPIDLY THROUGH THIS WHERE RPM WOULD COME UP TO IDLE SPEED THAN DROP TO NEAR ZERO UP AND DOWN. NO ABILITY TO MOVE OUT OF TRAFFIC, ETC., EVENTUALLY COMPLETELY STALLED. THE CAR STARTED HARD, BUT RESTARTED AND I COULD DRIVE OUT OF HARMS WAY. THE CAR DROVE FOR ABOUT 2 BLOCKS AND ACTED UP AGAIN FOR A FEW MOMENTS AND THEN PERFORMED FINE. THIS PROBLEM ALSO OCCURRED FOR ANOTHER DRIVER IN THE FAMILY ABOUT 2 WEEKS (4 FUEL FILLS) EARLIER.

NHTSA ODI #10821870

91,000 miles · Jan 23, 2016
Fuel/propulsion System

OUR 2004 HAS BEEN STALLING SINCE BEFORE FEBRUARY, 2014, BEFORE 91077 MILES. 2/14 WAS WHEN I STARTED KEEPING RECORDS OF PROBLEM. WHETHER I WAITED OR NOT, WITH ENGINE RUNNING BEFORE LEAVING THE STATION, THE VAN WOULD STALL AFTER IDLING WHILE WAITING FOR TRAFFIC TO CLEAR, AND I PULLED OUT INTO TRAFFIC ON A STATE HIGHWAY. IT RES…

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OUR 2004 HAS BEEN STALLING SINCE BEFORE FEBRUARY, 2014, BEFORE 91077 MILES. 2/14 WAS WHEN I STARTED KEEPING RECORDS OF PROBLEM. WHETHER I WAITED OR NOT, WITH ENGINE RUNNING BEFORE LEAVING THE STATION, THE VAN WOULD STALL AFTER IDLING WHILE WAITING FOR TRAFFIC TO CLEAR, AND I PULLED OUT INTO TRAFFIC ON A STATE HIGHWAY. IT RESTARTS RIGHT AWAY. I FUEL UP CLOSE TO INTERSTATE AND AT TIMES IT EITHER STALLS OR HESITATES ON ENTRANCE RAMP. IN AN ARTICLE FROM CBS MAY 2014 THE NHTSA QUESTIONED CHRYSLER ABOUT 150,000 VANS, AND 160,000 DODGE CHARGER AND MAGNUMS WITH THIS PROBLEM. IN A LETTER TO NHTSA ON 8-9-2013 CHRYSLER STATED: "DATA SHOWS THAT STALL AFTER REFUEL INCIDENTS PRESENT A LOW RISK OF ACCIDENT OR INJURY. THE MAJORITY OF STALL AFTER REFUEL INCIDENTS OCCUR AT LOW SPEEDS OR WHEN THE VEHICLE IS STOPPED". THAT IS NOT TRUE. WHEN I PULL INTO TRAFFIC AND VAN STALLS OR HESITATES, I HAVE NOT APPLIED MY BRAKE, THE VAN STOPS WITH NO WARNING TO VEHICLE BEHIND. I'VE SEEN WHAT DAMAGE CRASHES EVEN AT 35 MPH CAN DO. WHEN IT HAPPENS ON ENTRANCE RAMP TO INTERSTATE AND THE VAN STALLS AS I AM ACCELERATING WITH VEHICLES FOLLOWING, THERE IS NO WARNING TO VEHICLES BEHIND ME WHEN THEY ARE EXPECTING AN INCREASE IN SPEED AND I COME TO A ROLL AND AM FIGHTING THE STEERING WHEEL WITH NO POWER STEERING TO PULL TO SIDE TO GET OUT OF TRAFFIC'S WAY TILL I CAN SHIFT TO NEUTRAL AND RESTART ENGINE. WE HAVE 77 PRINTED ARTICLES IN HAND, OUT OF COUNTLESS NUMBERS FROM THE INTERNET, ABOUT THIS PROBLEM, WITH NO RESOLVE. WE WILL GLADLY SEND YOU THESE, BUT YOU CAN SEE THEM FROM THE NET ALSO .WHAT FINALLY BROUGHT THIS TO A HEAD IS MY WIFE ALMOST GOT REAR-ENDED ENTERING THE INTERSTATE. I HAVE JUST FOUND OUT WHAT THE CAUSE IS AFTER YEARS OF CHRYSLER DEALERS AND LOCAL GARAGES TRYING TO REPAIR THIS, WITH NO LUCK, LOOKING FOR A FIX BEFORE A CRASH HAPPENS.

NHTSA ODI #10821868

154,000 miles · Dec 16, 2015
Fuel/propulsion System

AFTER REFUELING THE VAN THE ENGINE STARTS EASILY, I THEN PULL OUT INTO TRAFFIC AND THEN THE ENGINE STALLS OUT IN TRAFFIC. THIS ONLY HAPPENS AFTER FILLING THE TANK FULL. USUALLY WILL RESTART AFTER THE STARTER CRANKS A BIT. THEN THE VAN RUNS FINE UNTIL I REFILL THE GAS TANK AGAIN. THIS HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I P…

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AFTER REFUELING THE VAN THE ENGINE STARTS EASILY, I THEN PULL OUT INTO TRAFFIC AND THEN THE ENGINE STALLS OUT IN TRAFFIC. THIS ONLY HAPPENS AFTER FILLING THE TANK FULL. USUALLY WILL RESTART AFTER THE STARTER CRANKS A BIT. THEN THE VAN RUNS FINE UNTIL I REFILL THE GAS TANK AGAIN. THIS HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I PURCHASED THE VEHICLE USED THREE YEARS AGO. YOUR FORM ONLY HAS ROOM FOR ONE OCCASION TO REPORT.

NHTSA ODI #10810752

9,500 miles · Nov 11, 2015
Fuel/propulsion System

IN 2005 A 2004 CHRYSLER T & C PLATINUM SERIES VAN WAS PURCHASED. IN THE SPRING, WE TRAVELED ACROSS COUNTRY ON A FAMILY VACATION PUTTING OVER 9,000 MILES ON IT AND NEVER EXPERIENCED A PROBLEM WITH IT. SHORTLY AFTER RETURNING HOME, (NY) I HAD MY FIRST FRIGHTENING EXPERIENCE WHILE TRYING TO ENTER A STATE HIGHWAY WHERE VEHICLES WERE…

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IN 2005 A 2004 CHRYSLER T & C PLATINUM SERIES VAN WAS PURCHASED. IN THE SPRING, WE TRAVELED ACROSS COUNTRY ON A FAMILY VACATION PUTTING OVER 9,000 MILES ON IT AND NEVER EXPERIENCED A PROBLEM WITH IT. SHORTLY AFTER RETURNING HOME, (NY) I HAD MY FIRST FRIGHTENING EXPERIENCE WHILE TRYING TO ENTER A STATE HIGHWAY WHERE VEHICLES WERE GOING 70 M.P.H. I HAD JUST REFUELED AND MERGED ONTO THE HIGHWAY WHEN THE CAR STALLED AND I ROLLED TO SIDE OF THE HIGHWAY.( NO POWER STEERING, NO BRAKES) I TRIED TO RESTART IT SEVERAL TIMES BEFORE IT WOULD "CATCH." SINCE THAT FIRST EPISODE OCCURRED, IT HAS BEEN REPETITIVE TO THIS DATE. 11/11/15 I REPEATEDLY TOOK IT TO MY CHRYSLER DEALER (WHO, BY THE WAY HAS BEEN RATED NO. 1 IN THE COUNTRY) WITH THE SAME COMPLAINT. THE FUEL LINE WAS "FLUSHED" SEVERAL TIMES AND WAS FRUITLESS IN ANY RESOLVE OF THE PROBLEM. IT HAS OCCURRED WHEN IN A TRAFFIC CIRCLE, TRAVELING IN TRAFFIC, AND JUST TRYING TO ENTER THE ROAD AFTER STOPPING FOR A STOP SIGN. ALWAYS ONLY AFTER REFUELING.TODAY, IT IS AT THE DEALERSHIP FOR YET AGAIN ANOTHER TRY AT FIXING THE PROBLEM ALONG WITH A FUEL PUMP REPLACEMENT. WHILE I UNDERSTAND THIS INVESTIGATION HAS BEEN "CLOSED", I CAN'T UNDERSTAND WHY YOU WOULD WAIT FOR SOMETHING CATASTROPHIC TO HAPPEN BEFORE TAKING ANY ACTION ON THIS COMPLAINT BY SO MANY PEOPLE. AFTER NOT HAVING RESOLVE WITH THE DEALER, I CALLED CHRYSLER AND IT WAS SUGGESTED THAT I HAVE THE SERVICEMAN COME ALONG WITH ME WHEN I REFUEL TO DUPLICATE THE PROBLEM OR HAVE THE SERVICE MANAGER CALL THEIR ENGINEERING DEPT. CHRYSLER SHOULD BE MADE TO MAKE THIS RIGHT FOR ALL PARTIES AFFECTED BY THIS POTENTIALLY DANGEROUS PROBLEM.

NHTSA ODI #10789822

107,000 miles · Sep 15, 2015
Fuel/propulsion System

RIGHT AFTER VEHICLE PASSED THE 100,000 MILE MARK AROUND AUGUST OF 2013 THE VAN WOULD START TO CHUG AND STALL AS SOON AS YOU FILLED UP THE GAS TANK. FIRST TIME THIS HAPPENED WAS ATTEMPTING TO MERGE INTO TRAFFIC AND WAS ALMOST HIT SINCE LOST STEERING AND COULD NOT CONTROL THE VEHICLE. HAD WIFE AND 3 KIDS IN THE VAN. ISSUE STILL…

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RIGHT AFTER VEHICLE PASSED THE 100,000 MILE MARK AROUND AUGUST OF 2013 THE VAN WOULD START TO CHUG AND STALL AS SOON AS YOU FILLED UP THE GAS TANK. FIRST TIME THIS HAPPENED WAS ATTEMPTING TO MERGE INTO TRAFFIC AND WAS ALMOST HIT SINCE LOST STEERING AND COULD NOT CONTROL THE VEHICLE. HAD WIFE AND 3 KIDS IN THE VAN. ISSUE STILL HAPPENING ON EVERY FILL UP. USUALLY ONCE YOU RESTART THE VEHICLE IT DRIVES NORMAL. RESEARCHED AND FOUND THAT THIS STALLING ISSUE IS VERY COMMON WITH THE 2004 TOWN & COUNTRY. APPARENTLY THE ISSUE STEMS FROM THE FILTER ON TOP OF THE GAS TANK WHICH CHRYSLER IS AWARE OF, BUT NO RECALL. HAVE TRIED TO NOT FILL COMPLETELY UP WHICH SOMETIMES HELPS, BUT STALLING CAN STILL HAPPEN. MANY SIMILAR COMPLAINTS OF THIS ISSUE WITH POTENTIAL ACCIDENTS SO A LITTLE SURPRISED THIS HAS NOT BEEN ADDRESSED BY CHRYSLER. GUESS IT'S A NUMBERS GAME AND A CERTAIN NUMBER OF PEOPLE HAVE TO GET KILLED AND LAWSUITS PILE UP BEFORE IT BECOMES ECONOMICAL TO GET REVIEWED AND ADDRESSED.

NHTSA ODI #10763777

Official recalls

1

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300