IllustrationFRONT PASSENGER SEAT BACK BROKE DURING A REAR END COLLISION SEAT BELTS DID NOT DEPLOY WHEN THE CAR IMPACTED A VEHICLE IN FRONT OF IT DRIVER SEAT BELT DID NOT PROTECT DRIVER FROM HITTING THE TOP OF THE CAR WITH HIS HEAD, AND ALSO CAUSED A BRUISE ON THE LEFT ARM WHICH CONTACTED THE UPPER SEAT BELT BRACKET. *NM
2004 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
2625–50K
2650–75K
2175–100K
30100–150K
18150K+
146 reports with mileage · 21 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports5 fire reports7 injury reports
Seats complaints
2 reports1) 2004 CHRYSLER TOWN AND COUNTRY MINIVAN WAS THE THIRD CAR IN A SIX CAR CRASH. IT WAS STOPPED AT A LIGHT BEHIND OTHER VEHICLES AND IN FRONT OF A RED MERCEDES WHEN A NISSAN SEDAN SLAMMED INTO THE REAR OF THE LINE OF CARS WITHOUT EVER APPLYING ITS BRAKES. 2) A & B. FRONT DRIVER AND PASSENGER AIRBAGS FAILED TO DEPLOY WHEN THE T&C…
Read full complaint
1) 2004 CHRYSLER TOWN AND COUNTRY MINIVAN WAS THE THIRD CAR IN A SIX CAR CRASH. IT WAS STOPPED AT A LIGHT BEHIND OTHER VEHICLES AND IN FRONT OF A RED MERCEDES WHEN A NISSAN SEDAN SLAMMED INTO THE REAR OF THE LINE OF CARS WITHOUT EVER APPLYING ITS BRAKES. 2) A & B. FRONT DRIVER AND PASSENGER AIRBAGS FAILED TO DEPLOY WHEN THE T&C SLAMMED INTO THE CADILLAC IMMEDIATELY IN FRONT OF IT SENDING THAT CAR INTO THE TWO CARS FURTHER UP THE LINE. C. THE BACK OF THE OCCUPIED SECOND ROW CAPTAIN'S CHAIR BROKE SENDING ITS OCCUPANT BACKWARDS INTO AN OCCUPANT OF THE THIRD ROW SEAT. FOUR OF THE FIVE SEPTAGENARIANS IN THE T&C WERE TAKEN TO THE HOSPITAL WITH INJURIES. THE DRIVER'S HEAD SMASHED INTO THE ROOF OF THE VEHICLE AND HIS LEFT ARM WAS THROWN VIOLENTLY INTO THE DOOR. MY FATHER, THE DRIVER, SAYS HE WAS KNOCKED UNCONSCIOUS. HE COULD NOT SEE OUT OF HIS LEFT EYE FOR SEVERAL DAYS. THE CAR WAS A TOTAL LOSS. I FLEW FROM CA TO TX AND DROVE HIS RV TO MY SISTER'S HOME IN VA SO SHE COULD LOOK AFTER MOM AND DAD. THEY AND THEIR RV BUDDIES CUT SHORT THEIR PLANNED TRIP AND ALL THREE RVS RETURNED TO VA THIS WEEK. CHARLIE, ARLENE, AND BETTY ARE RECEIVING MEDICAL ATTENTION FOR THEIR INJURIES. 3) THE CAR WAS A TOTAL LOSS. THEREFORE, IT WILL BE REPLACED WITH A SAFER VEHICLE. HOWEVER, THE NHTSA SHOWS TWO FOUR STAR AND TWO FIVE STAR RATINGS FOR THIS VEHICLE. *NM
Official recalls
104V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300