OUR DRIVER'S SIDE REAR DOOR COMES AJAR WHEN WE ARE TRAVELING AT HIGH SPEEDS EVEN THOUGH THE DOOR IS LOCKED. *TR
2003 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
188 reports with mileage · 57 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
245 reportsTL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE CONTACT HEARD A GROANING SOUND COMING FROM THE STEERING COLUMN WHEN MAKING TURNS. THE POWER STEERING FLUID LEVEL DECREASED DUE TO A LEAK. THE DEALER STATED THAT THE SEALS FOR THE RACK AND PINION STEERING FAILED AND THE RACK AND PINION STEERING NEED…
Read full complaint
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE CONTACT HEARD A GROANING SOUND COMING FROM THE STEERING COLUMN WHEN MAKING TURNS. THE POWER STEERING FLUID LEVEL DECREASED DUE TO A LEAK. THE DEALER STATED THAT THE SEALS FOR THE RACK AND PINION STEERING FAILED AND THE RACK AND PINION STEERING NEEDED TO BE REPLACED. AS OF DECEMBER 19, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 34,500. UPDATED01/08/08 *BF UPDATED
BOTH THE RACK AND PINION STEERING AND TRANSMISSION WENT OUT AT 58,000 MILES ON MY 2003 TOWN & COUNTRY MADE BY CHRYSLER. THIS IS UNACCEPTABLE FOR A VAN WITH SO FEW MILES ON IT. *TR
GOING APPROXIMATELY 50 MPH ON A SUBURBAN HIGHWAY WHEN THE ACCELERATOR SEEMINGLY STUCK, RPMS WOULD NOT LOWER, RESULTING IN GREAT DIFFICULTY SLOWING DOWN. STOPPING THE CAR WAS NOT POSSIBLE. BRAKING WOULD ONLY SLOW THE CAR SOMEWHAT, NOT STOP THE CAR. WAS ONLY ABLE TO STOP THE CAR AFTER SHIFTING INTO NEUTRAL AND APPLYING BRAKES. …
Read full complaint
GOING APPROXIMATELY 50 MPH ON A SUBURBAN HIGHWAY WHEN THE ACCELERATOR SEEMINGLY STUCK, RPMS WOULD NOT LOWER, RESULTING IN GREAT DIFFICULTY SLOWING DOWN. STOPPING THE CAR WAS NOT POSSIBLE. BRAKING WOULD ONLY SLOW THE CAR SOMEWHAT, NOT STOP THE CAR. WAS ONLY ABLE TO STOP THE CAR AFTER SHIFTING INTO NEUTRAL AND APPLYING BRAKES. EVEN THEN RPMS REMAINED VERY HIGH. INFORMED BY THE DEALERSHIP THAT THE PROBLEM WAS "PROBABLY" CAUSED BY ANOTHER CAR SERVICE COMPANY CLEANING THE IDLE SPEED MOTOR AND DAMAGING IT. HOWEVER, THEY ARE NOT 100% SURE BECAUSE ONCE THEY WERE ABLE TO GET THE RPMS TO COME DOWN DURING THE DIAGNOSTIC WORKUP, THEY COULD NOT REPRODUCE THE PROBLEM. *TR
GOING APPROX 50 MPH ON A SUBURBAN HIGHWAY WITH SEVERAL STOPLIGHTS, THE ACCELERATOR SEEMINGLY "STUCK", RESULTING IN GREAT DIFFICULTY SLOWING DOWN. STOPPING THE CAR WAS NOT POSSIBLE. RPMS WERE VERY HIGH, AND COULD NOT BE LOWERED. WAS ONLY ABLE TO STOP THE CAR AFTER SHIFTING THE CAR INTO NEUTRAL AND GRADUALLY APPLYING BRAKES, TH…
Read full complaint
GOING APPROX 50 MPH ON A SUBURBAN HIGHWAY WITH SEVERAL STOPLIGHTS, THE ACCELERATOR SEEMINGLY "STUCK", RESULTING IN GREAT DIFFICULTY SLOWING DOWN. STOPPING THE CAR WAS NOT POSSIBLE. RPMS WERE VERY HIGH, AND COULD NOT BE LOWERED. WAS ONLY ABLE TO STOP THE CAR AFTER SHIFTING THE CAR INTO NEUTRAL AND GRADUALLY APPLYING BRAKES, THEN TURNING THE CAR OFF. CONFIRMED BY TOW-TRUCK DRIVER AND CHRYSLER DEALERSHIP SERVICE PERSONNEL THAT THIS IS SOME SORT OF FAILURE IN THE VEHICLE ITSELF. THEY WERE ALSO UNABLE THUS FAR TO GET THE RPMS TO SLOW DOWN. IF YOU START THE CAR NOW, EVEN IN PARK, THE RPMS IMMEDIATELY REV VERY HIGH. THE CAR IS CURRENTLY AT THE DEALERSHIP UNDERGOING DIAGNOSTIC WORKUP. *TR
HEADLIGHTS INTERMITTENTLY DIM AND THEN EVENTUALLY THEY HAVE STARTED TO TURN OFF WHILE DRIVING. ONCE WHEN TURN SIGNALS HAD BEEN ON AND NOW JUST WHEN TURN THE LIGHTS ON. HAD IT INTO THE DEALER AND THEY UPGRADED THE SOFTWARE FOR THE HEADLIGHTS AND THAT APPARENTLY STILL HASN'T STOPPED THE PROBLEM. IT LASTS FROM A FEW SECONDS TO ALMO…
Read full complaint
HEADLIGHTS INTERMITTENTLY DIM AND THEN EVENTUALLY THEY HAVE STARTED TO TURN OFF WHILE DRIVING. ONCE WHEN TURN SIGNALS HAD BEEN ON AND NOW JUST WHEN TURN THE LIGHTS ON. HAD IT INTO THE DEALER AND THEY UPGRADED THE SOFTWARE FOR THE HEADLIGHTS AND THAT APPARENTLY STILL HASN'T STOPPED THE PROBLEM. IT LASTS FROM A FEW SECONDS TO ALMOST A MINUTE WHILE DRIVING. *TR
I BOUGHT A 2003 TOWN & COUNTRY IN MAY '06. IN JUNE OF '06 I WOULD HERE A WHINING NOISE WHEN I TURNED THE STEERING WHEEL. IT SEEMS TO BE A LOT WORSE WHEN IT IS COLD OUTSIDE. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY ADVISED ME THAT MY STEERING COLUMN WAS BAD AND THE STEERING PUMP NEEDED TO BE REPLACED. THEY SAID THAT IS WAS G…
Read full complaint
I BOUGHT A 2003 TOWN & COUNTRY IN MAY '06. IN JUNE OF '06 I WOULD HERE A WHINING NOISE WHEN I TURNED THE STEERING WHEEL. IT SEEMS TO BE A LOT WORSE WHEN IT IS COLD OUTSIDE. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY ADVISED ME THAT MY STEERING COLUMN WAS BAD AND THE STEERING PUMP NEEDED TO BE REPLACED. THEY SAID THAT IS WAS GOING TO BE OVER $1100.00. I DID NOT EVEN HAVE THE VAN FOR A MONTH YET AND THEY WERE NOT EVEN WILLING TO FIX IT. SO WE ARE DEALING WITH THE PROBLEM BUT THE MORE WE DRIVE IT THE NOISE CONTINUES TO GET WORSE. WE HAVE NOT HAD ANY HELP FROM THE DEALERSHIP AND I HAVE A FEELING THAT THEY KNEW THAT PART WAS BAD WHEN THEY SOLD US THAT VEHICLE BECAUSE HAVING IT FOR LESS THAN MONTH I'M SURE THAT I DIDN'T PUT MUCH WEAR AND TEAR ON IT. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE UNIVERSAL JOINTS MADE A LOUD NOISE AND THEN FAILED. THE CONTACT STATED THAT THE O2 SENSOR FAILED APPROXIMATELY TEN MONTHS AGO. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 64,993.
HEADLIGHTS WOULD GO OUT AND STAY OUT FOR 30-90 SECONDS AT A TIME. HAPPENED 3 OR 4 TIMES ON THE WAY HOME. LEADING UP TO THIS,THE LIGHTS HAD BEEN FLICKERING OR DIMMING ONCE OR TWICE A WEEK. WE CONTACTED CHRYSLER, AND SEVERAL DEALERS, AND ALL OF THEM CLAIM NO KNOWLEDGE OF THIS PROBLEM. *JB
AIR BAG SENSOR LIGHT OCCASIONALLY STAYS ON AFTER STARTING ENGINE AND ALSO LIGHTS UP RANDOMLY DURING OPERATION OF VEHICLE. OCCURS AT LEAST ONCE A MONTH. *JB
Official recalls
205V134000 · Latches/locks/linkages:hatchback/liftgate:lock
Apr 6, 2005
ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04054 · Power Liftgate Latch
Opened Jul 30, 2004 · Closed Nov 22, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Illustration