IllustrationSTEERING RACK ON MY CHRYSLER TOWN AND COUNTRY 2003 MINIVAN LET GO AT 75,000 MILES AND ACCORDING TO OUR REPAIRMAN IS A DEFECT AND SHOULD BE REPORTED TO GET A RECALL. THEN I LOOKED ONLINE AND THOUSANDS OF OTHER CHRYSLER AND DODGE OWNERS ARE HAVING THE SAME EXACT PROBLEM. *TR
2003 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
3825–50K
3450–75K
3575–100K
26100–150K
13150K+
188 reports with mileage · 57 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports18 injury reports
What owners actually said
245 reportsSTEERING LOCKS UP DURING COLD AND/OR WET CONDITIONS. I GRINDING NOISE IS ALWAYS PRESENT BUT GETS VERY LOUD DURING SLOW TURNS. ON FIRST DEALER VISIT I WAS TOLD THE PS PUMP WAS THE PROBLEM AND THERE WAS A RECALL PERTAINING TO THAT UNIT. AFTER THE RECALL SERVICE WAS PERFORMED, THE SAME NOISE WAS DIAGNOSED AS A BRAKE PROBLEM. NOW TH…
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STEERING LOCKS UP DURING COLD AND/OR WET CONDITIONS. I GRINDING NOISE IS ALWAYS PRESENT BUT GETS VERY LOUD DURING SLOW TURNS. ON FIRST DEALER VISIT I WAS TOLD THE PS PUMP WAS THE PROBLEM AND THERE WAS A RECALL PERTAINING TO THAT UNIT. AFTER THE RECALL SERVICE WAS PERFORMED, THE SAME NOISE WAS DIAGNOSED AS A BRAKE PROBLEM. NOW THAT THE BRAKE CALIPERAND ROTORS HAVE BEEN REPLACED THE DEALER INDICATED RACK SYSTEM NEEDS TO BE REPLACED. THIS HAS BECOME MORE THAN A NUISANCE IT IS A SAFETY ISSUE WHEN STEERING BECOME UNRELIABLE. *TR
THE BRACKET THE HOLDS THE CARRYING BEARING ON THE DRIVE SHAFT BROKE. THIS CAUSED THE DRIVE SHAFT TO HANG DOWN AND ALMOST TOUCH THE GROUND. AS FOR THE CORRECTION, I AM STILL LOOKING FOR A REPLACEMENT PART. THERE WAS A QUICK FIX TO THE DRIVE SHAFT BRACKET, BUT NOW THERE IS A VERY LOUD RATTLE IN THE DRIVE SHAFT. *TR
STARTED VEHICLE, AND HEADLIGHTS AND TAILLIGHTS BEGAN FLASHING. HEADLIGHT SWITCH DID NOT AFFECT THIS. TURNING OFF IGNITION DID NOT STOP PROBLEM. ONLY DISCONNECTING BATTERY STOPPED FLASHING. THIS WOULD BE AN EXTREMELY DANGEROUS SITUATION IF DRIVER WAS MOVING AT NIGHT. THIS NEEDS TO BE A RECALL, AS MANY SIMILAR PROBLEMS EXIST …
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STARTED VEHICLE, AND HEADLIGHTS AND TAILLIGHTS BEGAN FLASHING. HEADLIGHT SWITCH DID NOT AFFECT THIS. TURNING OFF IGNITION DID NOT STOP PROBLEM. ONLY DISCONNECTING BATTERY STOPPED FLASHING. THIS WOULD BE AN EXTREMELY DANGEROUS SITUATION IF DRIVER WAS MOVING AT NIGHT. THIS NEEDS TO BE A RECALL, AS MANY SIMILAR PROBLEMS EXIST AND CHRYSLER KNOW ABOUT HEM, SEE TOPIX.COM. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHAIN LINK TO THE HANDICAP RAMP IN THE VEHICLE FAILED. THE CHAIN BECAME WRAPPED AROUND THE ROTARY DEVICE ON THE FLOOR OF THE VEHICLE. WHEN THE DEVICE WRAPPED AROUND THE ROTARY, IT CAUSED THE FLOOR AND THE DOOR OF THE VEHICLE TO BEGIN SMOKING. T…
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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHAIN LINK TO THE HANDICAP RAMP IN THE VEHICLE FAILED. THE CHAIN BECAME WRAPPED AROUND THE ROTARY DEVICE ON THE FLOOR OF THE VEHICLE. WHEN THE DEVICE WRAPPED AROUND THE ROTARY, IT CAUSED THE FLOOR AND THE DOOR OF THE VEHICLE TO BEGIN SMOKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 43,000.
ABOUT 6 MONTHS AGO I STARTED HEARING A WHINE/GROAN WHEN MAKING SHARP TURNS. IT WAS ORIGINALLY DECIDED THAT I NEED A NEW POWER STEERING PUMP. I TOOK MY VEHICLE IN WHILE GETTING MY TIRES CHANGED IT WAS THEN SWITCHED TO I NEEDED A NEW POWER STEERING RACK. EVERY GARAGE TOLD ME SOMETHING DIFFERENT. 1500 DOLLARS LATER I AM WITH A NEW …
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ABOUT 6 MONTHS AGO I STARTED HEARING A WHINE/GROAN WHEN MAKING SHARP TURNS. IT WAS ORIGINALLY DECIDED THAT I NEED A NEW POWER STEERING PUMP. I TOOK MY VEHICLE IN WHILE GETTING MY TIRES CHANGED IT WAS THEN SWITCHED TO I NEEDED A NEW POWER STEERING RACK. EVERY GARAGE TOLD ME SOMETHING DIFFERENT. 1500 DOLLARS LATER I AM WITH A NEW POWER STEERING PUMP, RESERVOIR, RACK, COOLER HOSE, AND FIN PACKED HOSE AND STILL THE WHINE AND SHUDDER AND GROAN WHILE MAKING SHARP TURNS OR INTO PARKING SPACES. I AM IN TEARS AND FEEL HELPLESS WITH THIS VEHICLE. IT'S IN GORGEOUS CONDITION, HOWEVER TOTALLY UNAWARE OF IF I WANT IT ANYMORE TO DRIVE MY CHILDREN AROUND IN DUE TO SAFETY CONCERNS. AFTER SPENDING 20K + ON A VEHICLE, WHERE IS THE CUSTOMER SERVICE AND SATISFACTION?? *TR
I BOUGHT A 2003 TOWN AND COUNTRY AND HAVE ONLY HAD THIS VAN FOR 4 YRS AND I AM HAVING TO REPLACE THE TRANSMISSION B/C ACCORDING TO THE MECHANIC THE MAGNET THAT WAS SUPPOSE TO BE PUT IN THE TRANSMISSION PAN WAS NOT THERE TO PULL THE METALS OUT OF TRANSMISSION THEREFORE IT MESSED UP MY TRANSMISSION HOW WAS I SUPPOSE TO KNOW THAT. …
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I BOUGHT A 2003 TOWN AND COUNTRY AND HAVE ONLY HAD THIS VAN FOR 4 YRS AND I AM HAVING TO REPLACE THE TRANSMISSION B/C ACCORDING TO THE MECHANIC THE MAGNET THAT WAS SUPPOSE TO BE PUT IN THE TRANSMISSION PAN WAS NOT THERE TO PULL THE METALS OUT OF TRANSMISSION THEREFORE IT MESSED UP MY TRANSMISSION HOW WAS I SUPPOSE TO KNOW THAT. *TR
WHEN STARTING OUT IN DRIVE, I WAS UNABLE TO TURN MY STEERING WHEEL CASEIN A LIFE THREATENING PROBLEM. MY WHEEL WOULD NOT TURN. I TURN THE CAR OFF AND TRY AGAIN I NEVER KNOW WHEN MY WHEELTURN WHEN I AM DRIVING MYSELF AND MY GRANDCHILDREN IN THE CAR. PLEASE HELP ! *TR
HAD A TIRE BLOW OUT ON FRONT DRIVERS SIDE. THE BLOWN TIRE RIPPED OUT THE BODY WIRING HARNESS AND THE INTEGRATED POWER MODULE OF THE VEHICLE CAUSING ULTIMATE POWER FAILURE. THE WIRES WERE SHREDDED AND WRAPPED AROUND THE RIM. WE STRONGLY BELIEVE THAT THIS IS A DESIGN FLAW BY CHRYSLER ALLOWING THE WIRING HARNESS OF THE VEHICLE T…
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HAD A TIRE BLOW OUT ON FRONT DRIVERS SIDE. THE BLOWN TIRE RIPPED OUT THE BODY WIRING HARNESS AND THE INTEGRATED POWER MODULE OF THE VEHICLE CAUSING ULTIMATE POWER FAILURE. THE WIRES WERE SHREDDED AND WRAPPED AROUND THE RIM. WE STRONGLY BELIEVE THAT THIS IS A DESIGN FLAW BY CHRYSLER ALLOWING THE WIRING HARNESS OF THE VEHICLE TO BE PLACED DIRECTLY OVER THE WHEEL WELL. THIS CAUSE FAILURE OF THE BRAKE SYSTEM, AND TOTAL LOSS OF ALL POWER TO THE VEHICLE. *TR
TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES SQUEAKED AND PULSATED WHEN DEPRESSED. ALL OF THE BRAKES AND ROTORS WERE REPLACED. THE AIR CONDITIONER COMPRESSOR MADE A GRATING AND SCRAPING SOUND AND WAS REPLACED, ALONG WITH THE ALTERNATOR. THE CONTACT WAS AFRAID TO REMOVE THE KEY FROM…
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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES SQUEAKED AND PULSATED WHEN DEPRESSED. ALL OF THE BRAKES AND ROTORS WERE REPLACED. THE AIR CONDITIONER COMPRESSOR MADE A GRATING AND SCRAPING SOUND AND WAS REPLACED, ALONG WITH THE ALTERNATOR. THE CONTACT WAS AFRAID TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WOULD TAKE TEN MINUTES OF JIGGLING TO GET IT BACK IN AND START THE VEHICLE. THE VEHICLE WOULD MAKE A CLUNKING NOISE WHEN SHIFTING INTO GEAR. THE CYLINOID WAS REPLACED. THE GASKET AND SEAL ON THE WATER PUMP AND THE ACCESSORY BELT WERE REPLACED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED WITHIN SIX MONTHS. THE LIFTGATE WAS REPLACED AS WELL. THE FOLLOWING RECALLS WERE REFERENCED: NHTSA CAMPAIGN ID NUMBERS 03E053000 (FUEL SYSTEM, GASOLINE), 04V386000 (STEERING: HYDRAULIC POWER ASSIST HOSE, PIPING AND CONNECTIONS), 05V134000 (LATCHES:LOCKS:LINKAGES:HATCHBACK/LIFTGATE LOCK), AND 06E022000 (SERVICE BRAKES, HYDRAULIC). THE CURRENT AND FAILURE MILEAGES WERE 80,000. UPDATED 04-02-08 *BF THE WATER PUMP NEEDED TO BE REPLAED AFTER 1 YEAR AND 8 MONTHS. THE TRANSMISSION SOLENOID AND SEPERPENTIN BELT WERE REPLACED.
Official recalls
205V134000 · Latches/locks/linkages:hatchback/liftgate:lock
Apr 6, 2005
ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections
Aug 5, 2004
ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.
Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP14002 · Engine Stall After Refueling
Opened Sep 5, 2014 · Closed Apr 6, 2015
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
PE04054 · Power Liftgate Latch
Opened Jul 30, 2004 · Closed Nov 22, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.
Latches/locks/linkages:hatchback/liftgate:lock
THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.