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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
47,000 miles · Sep 7, 2007
Air Bags

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE DRIVING 60 MPH, THE AIR BAG WARNING LIGHT DIMMED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) FOR THE 2005 CHRYSLER TOWN AND …

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. WHILE DRIVING 60 MPH, THE AIR BAG WARNING LIGHT DIMMED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. NHTSA CAMPAIGN ID NUMBER 07V192000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) FOR THE 2005 CHRYSLER TOWN AND COUNTRY WAS REFERENCED. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 48,430. UPDATED 01/07/08. *LJ UPDATED 12/12/07 *TR

NHTSA ODI #10202171

81,000 miles · Jul 2, 2007
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ALL FOUR BRAKES ARE FAILING ON THE VEHICLE. THE VEHICLE MAKES SQUEAKING NOISES EACH TIME THE BRAKE PEDAL IS DEPRESSED. THE MECHANIC STATED THAT THE ROTORS WERE WARPED AND THE BRAKE PADS WERE WORN OUT. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPA…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT ALL FOUR BRAKES ARE FAILING ON THE VEHICLE. THE VEHICLE MAKES SQUEAKING NOISES EACH TIME THE BRAKE PEDAL IS DEPRESSED. THE MECHANIC STATED THAT THE ROTORS WERE WARPED AND THE BRAKE PADS WERE WORN OUT. THE VEHICLE IS CURRENTLY AT THE SHOP BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 81,000.

NHTSA ODI #10195168

66,591 miles · Jun 18, 2007
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE FRONT WHEELS LOCKED UP AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SAFELY PULLED OVER AND WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS A CRACKED BRAKE PISTON. THE CALIPER, BRAKE LINES, FRONT BRAKE ROTO…

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TL*THE CONTACT OWNS A 2003 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 60 MPH, THE FRONT WHEELS LOCKED UP AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SAFELY PULLED OVER AND WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THE CAUSE OF FAILURE AS A CRACKED BRAKE PISTON. THE CALIPER, BRAKE LINES, FRONT BRAKE ROTORS, AND FRONT BRAKE PADS WERE REPLACED. THE CONTACT HAS THE FAILED PARTS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 67,000 AND FAILURE MILEAGE WAS 66,591.

NHTSA ODI #10193590

Mileage unknown · May 31, 2007
Air Bags

AIR BAG LIGHT ILLUMINATED. ALREADY RECALLED ON PREVIOUS CHRYSLER MINIVANS, BUT NOT THE 2003 TOWN AND COUNTRY. DEALER WILL BE HAPPY TO REMEDY THE PROBLEM (FOR $90). *TR

NHTSA ODI #10192189

53,900 miles · May 29, 2007
Electrical System

CAR ENGINE SHUTDOWN IN TRAFFIC BUT WOULD RESTART. ENGINE SHUTDOWN AT HIGHWAY SPEEDS AND JUMP STARTED WITHOUT TURNING KEY. PLASTIC WIRE INSULATION BURNING SMELL NOTED WHEN RETURNED TO DRIVEWAY. VEHICLE DELIVERED TO DEALER FOR DIAGNOSIS AND REPAIR. TECH REPORT VERIFIED BROKEN AND CORRODED WIRE IN WIRING HARNESS: "UPON INSPECTION F…

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CAR ENGINE SHUTDOWN IN TRAFFIC BUT WOULD RESTART. ENGINE SHUTDOWN AT HIGHWAY SPEEDS AND JUMP STARTED WITHOUT TURNING KEY. PLASTIC WIRE INSULATION BURNING SMELL NOTED WHEN RETURNED TO DRIVEWAY. VEHICLE DELIVERED TO DEALER FOR DIAGNOSIS AND REPAIR. TECH REPORT VERIFIED BROKEN AND CORRODED WIRE IN WIRING HARNESS: "UPON INSPECTION FOUND FAULT CODE P1389 NO ASD RELAY OUTPUT VOLTAGE AT PCM & P1388 = AUTO SHUTDOWN RELAY CONTROL CIRCUIT. REMOVED D PCM WIRE HARNESS AND FOUND ASD OUTPUT FROM PCM BEING LOST. TRACED BN/WT WIRE FROM PCM CONNECTOR TO IPM. FOUND WIRE CUT AND FULL OF CORROSION. CUT OUT BAD SECTION OF WIRE AND SPLICED NEW SECTION IN. REINSTALLED ALL COMPONENTS ARE VERIFIED REPAIRS. VEHICLE IS PERFORMING AS DESIGNED." *TR

NHTSA ODI #10191967

89,955 miles · Apr 24, 2007
Electrical SystemPower TrainSuspension

I OWN A 2003 CHRYSLER TOWN & COUNTRY THAT I PURCHASED NEW IN OCT. OF 2003 FROM MORTIZ IN FORT WORTH, TEXAS. SINCE PURCHASING THIS VAN IT HAS BEEN USED FOR MOSTLY LONG DISTANCE TRIPS AND HAS BEEN SERVICED REGULARLY. AT THE END OF JANUARY 2007 MY TRANSMISSION SOLENOID PACK STARTED LEAKING. ON FEB. 15, 2007 I BOUGHT A NEW SOLENO…

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I OWN A 2003 CHRYSLER TOWN & COUNTRY THAT I PURCHASED NEW IN OCT. OF 2003 FROM MORTIZ IN FORT WORTH, TEXAS. SINCE PURCHASING THIS VAN IT HAS BEEN USED FOR MOSTLY LONG DISTANCE TRIPS AND HAS BEEN SERVICED REGULARLY. AT THE END OF JANUARY 2007 MY TRANSMISSION SOLENOID PACK STARTED LEAKING. ON FEB. 15, 2007 I BOUGHT A NEW SOLENOID PACK FROM MADISON SQUARE CHRYSLER IN HUNTSVILLE, ALABAMA. I INSTALLED THIS ITEM MYSELF BEING THAT ALL THAT WAS INVOLVED WAS UNBOLTING THE OLD ONE AND INSTALLING THE NEW ONE. ON FEB. 20, 2007 WITH MILEAGE OF 87918 I HAD THE TRANSMISSION FLUID FLUSHED BY THE ABOVE MENTIONED DEALER AS WELL AS OIL CHANGE AND MAINTENANCE CHECKS. ON FEB. 28, 2007 THE CHECK ENGINE LIGHT CAME ON. I RETURNED TO THE DEALER ON MARCH 1, 2007 WITH MILEAGE OF 87990 FOR ANOTHER ROUND OF SERVICE COSTING $1033.42. ON APRIL 21, 2007 WITH MILEAGE OF 89955 I HAD COMPLETE TRANSMISSION FAILURE WITH MY TWO CHILDREN IN THE VAN. I HAVE NOT TAKEN ANY ACTION AT THIS TIME TO GET THIS RESOLVED BECAUSE I CANNOT AFFORD TO PAY FOR A NEW OR REBUILT TRANSMISSION. *JB

NHTSA ODI #10188768

56,250 miles · Apr 2, 2007
Power TrainSteering

EVENTS LEADING UP TO FAILURES ON 2.28.07, I PURCHASED A 2003 CHRYSLER TOWN & COUNTRY LXI WITH 56,000 MILES FROM ARLINGTON ACURA IN PALATINE, IL AFTER A CARCHEX INSPECTION & TEST DRIVE. UPON DRIVING HOME TO MINNESOTA THAT DAY ON INTERSTATE EXPRESSWAYS, I ENCOUNTERED TWO MAJOR MECHANICAL PROBLEMS: FAILURE, CONSEQUENCES & REPAI…

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EVENTS LEADING UP TO FAILURES ON 2.28.07, I PURCHASED A 2003 CHRYSLER TOWN & COUNTRY LXI WITH 56,000 MILES FROM ARLINGTON ACURA IN PALATINE, IL AFTER A CARCHEX INSPECTION & TEST DRIVE. UPON DRIVING HOME TO MINNESOTA THAT DAY ON INTERSTATE EXPRESSWAYS, I ENCOUNTERED TWO MAJOR MECHANICAL PROBLEMS: FAILURE, CONSEQUENCES & REPAIRS 1. SHUDDERING & LEAKING RACK & PINION - DEALER ADVISED THESE ARE COMMON FAILURES FOR THIS MODEL AND RECOMMENDED REPLACEMENT FOR $800 ASAP BECAUSE A DRY CYLINDER WILL LOCK THE STEERING COLUMN. CHRYSLER WILL NOT REPLACE UNDER IT'S 7/70 POWERTRAIN WARRANTY, SO I WILL HAVE TO PAY THIS WHEN I GET THE MONEY. 2. JERKING TRANSMISSION SHIFTING FROM 1ST TO 2ND GEAR - DURING FOUR VISITS, DEALER ATTEMPTED TO FIND CAUSE, SPENDING $3,000 IN WARRANTY REPAIRS. THEY SAID CHRYSLER'S STAR TECH SERVICE TOLD THEM THIS WAS "A KNOWN PROBLEM FOR WHICH THERE IS NO CURRENT FIX." A SUBSEQUENT E-MAIL FROM ME (THE OWNER) TO CHRYSLER RESULTED IN A BOILERPLATE LETTER SAYING THE PROBLEM WAS A DEALER ISSUE. MY WIFE HAS CANCER AND A HEART CONDITION AND CANNOT BEAR THE STRAIN OF A MALFUNCTIONING TRANSMISSION ON HER "NEW" CAR. *JB

NHTSA ODI #10186797

58,914 miles · Feb 20, 2007
Air BagsSteeringCrashInjury

TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY MINI VAN. WHILE DRIVING 35 MPH THE CONTACT LOST STEERING POWER AND CONTROL OF THE VEHICLE AFTER DRIVING ON AN ICY PATCH ON THE HIGHWAY. THE CONTACT TRIED TO TURN RIGHT INTO THE DIRECTION OF THE SKID BUT THE STEERING WHEEL LOCKED AND IT WOULD NOT MOVE. DUE TO THE STEERING L…

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TL* THE CONTACT OWNS A 2003 CHRYSLER TOWN & COUNTRY MINI VAN. WHILE DRIVING 35 MPH THE CONTACT LOST STEERING POWER AND CONTROL OF THE VEHICLE AFTER DRIVING ON AN ICY PATCH ON THE HIGHWAY. THE CONTACT TRIED TO TURN RIGHT INTO THE DIRECTION OF THE SKID BUT THE STEERING WHEEL LOCKED AND IT WOULD NOT MOVE. DUE TO THE STEERING LOCKING THE VEHICLE SPUN TO THE REAR END AND HIT AN EMBANKMENT. THE VEHICLE CRASHED INTO A DITCH AND ROLLED OVER 3 TIMES AND RETURNED TO THE UPRIGHT POSITION. THE FRONT DRIVER'S SIDE TIRE BLEW OUT AND THE AIRBAGS DIDN'T DEPLOY. THE SEAT BELTS DID NOT SECURE THE CONTACT AND THE PASSENGER. THE CONTACT AND PASSENGER WERE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL DUE TO THEIR INJURIES. THERE WAS A PREVIOUS RECALL ON THE VEHICLE CAMPAIGN# 04V386000 WITH STEERING, HYDRAULIC POWER ASSIST; HOSE, & PIPING CONNECTIONS. THE CONTACT STATED THAT AFTER THE RECALL THE FAILURE OCCURRED AND THE RECALL WAS HONORED. THE CONTACT CALLED THE DEALER ON SEVERAL OCCASIONS FOR STEERING RELATED PROBLEMS. THE FAILURE MILEAGE WAS 58,914.*AK

NHTSA ODI #10183029

Mileage unknown · Feb 15, 2007
Seat Belts

RIGHT REAR SEAT BELT IN THIRD-ROW SEAT OF TOWN AND CHRYSLER MINI-VAN DOESN'T RETRACT. SAME BELT WAS REPLACED IN JUNE OF 2005 AND HAS FAILED AGAIN. *JB

NHTSA ODI #10182610

61,000 miles · Jan 31, 2007
Steering

TL* - THE CONTACT STATED THAT IN AN ATTEMPT TO DRIVE THE 2003 CHRYSLER TOWN & COUNTRY SHE STARTED THE VEHICLE, BUT THE STEERING WHEEL WOULD NOT TURN LEFT OR RIGHT. THE CONTACT RESTARTED THE VEHICLE, HEARD A CLICKING SOUND, AND THEN THE STEERING WHEEL TURNED FROM RIGHT TO LEFT. THE MECHANIC SAID THAT FAILURE COULD NOT BE DIAG…

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TL* - THE CONTACT STATED THAT IN AN ATTEMPT TO DRIVE THE 2003 CHRYSLER TOWN & COUNTRY SHE STARTED THE VEHICLE, BUT THE STEERING WHEEL WOULD NOT TURN LEFT OR RIGHT. THE CONTACT RESTARTED THE VEHICLE, HEARD A CLICKING SOUND, AND THEN THE STEERING WHEEL TURNED FROM RIGHT TO LEFT. THE MECHANIC SAID THAT FAILURE COULD NOT BE DIAGNOSED WITHOUT DUPLICATING THE FAILURE. *AK

NHTSA ODI #10181262

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.