Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
260–25K
5925–50K
7750–75K
5475–100K
45100–150K
26150K+
287 reports with mileage · 175 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports7 fire reports24 injury reports
What owners actually said
462 reports
39,200 miles · Nov 24, 2003
Power Train
NY 2001 TOWN & COUNTRY WITH 39,000 MILES IS NOT 3 YEARS OLD. THE COMPUTER THAT OPERATES THE TRANSMISSION WENT OUT AND HAD TO BE REPLACED. IT COST $450.00 TO REPLACE THIS ITEM. AFTER CALLING CHRYSLER TO COMPLAIN ABOUT POOR QUALITY THEIR RESPONSE WAS THAT I SHOULD OF PURCHASED AND EXTENDED WARRANTY AND THERE IS NOTHING THEY CAN DO…
Read full complaint
NY 2001 TOWN & COUNTRY WITH 39,000 MILES IS NOT 3 YEARS OLD. THE COMPUTER THAT OPERATES THE TRANSMISSION WENT OUT AND HAD TO BE REPLACED. IT COST $450.00 TO REPLACE THIS ITEM. AFTER CALLING CHRYSLER TO COMPLAIN ABOUT POOR QUALITY THEIR RESPONSE WAS THAT I SHOULD OF PURCHASED AND EXTENDED WARRANTY AND THERE IS NOTHING THEY CAN DO FOR ME. MAYBE CHRYSLER SHOULD CONSIDER BUILDING A BETTER PRODUCT. IN FACT, I AM GOING TO SELL THIS VEHICLE AND NEVER EVER PURCHASE A CHRYSLER PRODUCT AGAIN. THEY DON'T STAND BEHIND THEIR PRODUCTS. *LA
NHTSA ODI #10047476
Mileage unknown · Nov 19, 2003
Service Brakes, Hydraulic
VEHICLE BRAKE ROTORS WERE RUSTED INSIDE AND OUT.*MR THE VEHICLE MADE NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THE TECHNICIAN DETERMINED THAT THE ROTORS WERE RUSTED FROM THE INSIDE OUT AND COULD NOT BE CUT. THE TECHNICIAN STATED THAT THE STEEL USED ON THESE ROTORS WAS INFERIOR BECAUSE IT WA…
Read full complaint
VEHICLE BRAKE ROTORS WERE RUSTED INSIDE AND OUT.*MR THE VEHICLE MADE NOISE WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THE TECHNICIAN DETERMINED THAT THE ROTORS WERE RUSTED FROM THE INSIDE OUT AND COULD NOT BE CUT. THE TECHNICIAN STATED THAT THE STEEL USED ON THESE ROTORS WAS INFERIOR BECAUSE IT WAS POROUS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE ROTORS. *NLM
NHTSA ODI #10048485
15,000 miles · Nov 13, 2003
Service Brakes, Hydraulic
BRAKE ROTORS HAVE BEEN RESURFACED TWICE DURING 30,000 MILES OF DRIVING. *LA
NHTSA ODI #10046881
48 miles · Nov 5, 2003
Electrical System
PROBLEMS WITH BODY CONTROL MODULE RESULTED IN VEHICLE NOT STARTING UP. *MR AFTER MANY MINOR COMPUTER/ELECTRICAL PROBLEMS, THE VEHICLE STALLED AND WOULD NOT START. THIS HAPPENED THREE TIMES AND EACH TIME THE CONSUMER WAS TOLD THAT THE VEHICLE WAS FIXED PER SERVICE DEALER. ALSO, THE POWER SLIDING DOORS/REAR LIFT GATE WOULD N…
Read full complaint
PROBLEMS WITH BODY CONTROL MODULE RESULTED IN VEHICLE NOT STARTING UP. *MR AFTER MANY MINOR COMPUTER/ELECTRICAL PROBLEMS, THE VEHICLE STALLED AND WOULD NOT START. THIS HAPPENED THREE TIMES AND EACH TIME THE CONSUMER WAS TOLD THAT THE VEHICLE WAS FIXED PER SERVICE DEALER. ALSO, THE POWER SLIDING DOORS/REAR LIFT GATE WOULD NOT OPEN FROM THE INSIDE AT TIMES. *SCC *JB
NHTSA ODI #10046645
Mileage unknown · Oct 30, 2003
Electrical SystemEngine And Engine CoolingExterior Lighting
FOR THE LAST 3 YEARS, WE HAVE HAD NOTHING BUT PROBLEMS WITH OUR 2001 TOWN & COUNTRY AWD VAN. I AM IN THE SHOP ALMOST ONCE A MONTH! THE LIST OF REPAIRS ARE AS FOLLOWS: (2001) FAILURE OF REAR-WINDSHIELD WIPER, FAILURE OF DRIVER'S SIDE HEATED SEAT, REPLACED SWITCH, REPLACED FRONT DRIVE SHAFT, REPLACED POWER STEERING RESERVOIR BOTT…
Read full complaint
FOR THE LAST 3 YEARS, WE HAVE HAD NOTHING BUT PROBLEMS WITH OUR 2001 TOWN & COUNTRY AWD VAN. I AM IN THE SHOP ALMOST ONCE A MONTH! THE LIST OF REPAIRS ARE AS FOLLOWS: (2001) FAILURE OF REAR-WINDSHIELD WIPER, FAILURE OF DRIVER'S SIDE HEATED SEAT, REPLACED SWITCH, REPLACED FRONT DRIVE SHAFT, REPLACED POWER STEERING RESERVOIR BOTTLE (2002) REPLACED POWER STEERING PUMP, TRANSMISSION FAILURE (2003) OF REAR FAN MOTOR, REPLACED REAR-TAILGATE LATCH, FAILURE OF FRONT PASSENGER HEATED SEAT, DRIVER'S SIDE WINDOW STICKS AND STAYS DOWN MOSTLY DURING WET WEATHER AND REQUIRES YOU TO TURN THE DEFROSTER ON HIGH FOR 5 MINUTES TO HAVE IT GO BACK UP, CHECK ENGINE LIGHT CAME ON DUE TO LEAK IN COMPRESSOR, BELT STILL SQUEALS AFTER A HARD RAIN, KNOB FOR FOG LIGHT WON'T STAY ON. *LA
NHTSA ODI #10045120
12,800 miles · Oct 6, 2003
Exterior Lighting
THE KNOB THAT IS USED TO TURN HEADLIGHT'S SWITCH ON AND OFF OVERHEATED AFTER ENGINE HAD BEEN RUNNING FOR ABOUT AN HOUR. CONSUMER BELIEVES A FIRE MAY START AS RESULT.*AK
NHTSA ODI #10042332
39,000 miles · Sep 26, 2003
Steering
WHEN TURNING STEERING WHEEL TO THE LEFT THE STEERING GETS STUCK. DRIVER HAS TO TUG ON STEERING WHEEL TO RELEASE IT. *AK
NHTSA ODI #10040779
50,000 miles · Sep 25, 2003
Electrical System
WHILE DRIVING THE DASHBOARD LIGHTS AND HEAD LIGHTS FLICKERED SUDDENLY WHICH RESULTED IN POOR VISIBILITY. PLEASE PROVIDE MORE DETAILED INFORMATION. *NLM
NHTSA ODI #10040679
Mileage unknown · Sep 22, 2003
Service Brakes, Hydraulic
DEALER REPLACED BOTH REAR CALIPERS WHICH WERE CRACKED AND LEAKED BRAKE FLUID. *AK
NHTSA ODI #10040276
Mileage unknown · Sep 17, 2003
Electrical System
THE POWER SLIDING DOORS HAD BECOME INOPERATIVE. THE DEALER STATED THE MOTOR WAS INOPERATIVE. THE INSIDE SWITCH ON THE LEFT AND RIGHT SIDE DOORS WERE HARD TO OPEN. THE DEALER STATED THAT THE PROBLEM WAS DUE TO A DEFECTIVE ROLLER. THE OVER HEAD CONSOLE LOCKED OUT/SWITCH ENGAGED. THE CABLE WAS DISENGAGED. MR SCC *JB …
Read full complaint
THE POWER SLIDING DOORS HAD BECOME INOPERATIVE. THE DEALER STATED THE MOTOR WAS INOPERATIVE. THE INSIDE SWITCH ON THE LEFT AND RIGHT SIDE DOORS WERE HARD TO OPEN. THE DEALER STATED THAT THE PROBLEM WAS DUE TO A DEFECTIVE ROLLER. THE OVER HEAD CONSOLE LOCKED OUT/SWITCH ENGAGED. THE CABLE WAS DISENGAGED. MR SCC *JB *CB
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence & remedy
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
2001 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
Illustration