2001 Chrysler Town And Country

1.FEB 5, 2005 MY CAR DOORS WOULD NOT OPEN WITH THE ELECTRONIC OPENER. THOUGHT THE BATTERY WAS DEAD CALLED TO HAVE 'ROAD SERVICE' ASSIST. HAD TO MANUALLY OPEN VAN WITH KEY. THE CLOCK WAS NOT WORKING, AND THE CD PLAYER WAS MAKING A 'TICKING' SOUND SO I SWITCHED TO THE RADIO. THE DISPLAY ON THE RADIO WAS UNREADABLE. ALSO THE REAR LIFTGATE WOULD NOT OPEN WITH THE CONTROLS. 2. RADIO PROBLEM. NOT WORKING. DEALER TOLD ME THAT THE RECALL DID NOT APPLY TO MY VAN, AND THAT THE RADIO COULD BE REPLACED WITH A REFURBISHED RADIO AND SINCE IT WAS NOT COVERED BY A RECALL IT WOULD COST ME $50.00 A CHECK OF THE ELECTRICAL SYSTEM WAS NOT INDICATED ON THE INVOICE. 3. NOTHING WAS DONE TO CORRECT THE PROBLEM. I WAS ALSO TOLD THAT PERHAPS MY VAN WOULD BE PUT ON THE RECALL LIST AND THAT I SHOULD WAIT TO SEE IF I GOT A RECALL LETTER. I NEVER GOT A RECALL LETTER. SO TO BE SAFE, I HAD THE RADIO DISCONNECTED (OR THE FUSE TAKEN OUT, I DON'T KNOW WHICH) I CALLED THE DEALER I BOUGHT THE CAR FROM (CARMAX OF ORLANDO) AND THEY WERE LESS THAN HELPFUL. IN FACT THE SERVICE MANAGER WAS RATHER RUDE AND CONDESCENDING. SAYING TO ME "WHY ARE YOU YACKING ABOUT YOUR RADIO, ITS JUST A RADIO", AND IT ISN'T COVERED BY ANY RECALL. WELL IT IS SIX MONTHS LATER AND SINCE I HAVE NOT HEARD FROM CHRYSLER WITH A RECALL LETTER, SO I DECIDED TO CALL AND FIND OUT IF THERE WAS ANY OTHER INFORMATION. I CALLED HERE FIRST, AND THEY WERE UNAWARE OF ANY EXPANSION ON RECALL. I HAVE TALKED TO CHRYSLER ABOUT THIS SITUATION AND EVEN THOUGH THE CAR WAS ASSEMBLED IN ONTARIO (A COOL CLIMATE) AND WAS TRANSFERRED AND BOUGHT IN A HOT HUMID CLIMATE, I CAN'T SEEM TO CONVINCE ANYONE THAT THE PROBLEM THAT I AM HAVING IS BECAUSE OF THE ORIGINAL INTENT OF THE RECALL, OPERATING THE RADIO IN A HOT HUMID CLIMATE WITH THE A/C. I WOULD LIKE TO SEE OTHER VIN'S AS PART OF THIS RECALL, SINCE CLEARLY THERE IS A PROBLEM WITH MORE OF THE CARS FROM THE ONTARIO PLANT. *NM

MY 2001 CHRYSLER TOWN & COUNTRY AT 73,000 MILES HAD THE CHECK ENGINE LIGHT COME ON. MY WIFE STARTED THE VEHICLE THE NEXT DAY AND SHE SAID THAT IT SOUNDED LIKE THE MOTOR WAS GOING TO FALL OUT WHEN SHE PUT IT IN REVERSE AND THE VEHICLE WOULD NOT MOVE. WE HAD OUR LOCAL MECHANIC CHECK IT OUT. HE SAID THAT THERE WERE TWO TRANSMISSION CODES SHOWING DEFECT BUT HE DID NOT HAVE THE PROPER EQUIPMENT TO CHECK IT OUT FURTHER AND WE HAD TO TAKE IT TO THE DEALER FOR SERVICE. WE WERE ABLE TO GET THE VEHICLE WORKING AGAIN SO WE TOOK IT TO THE DEALER WHO IS 50 MILES AWAY. ON THE TRIP TO THE DEALER IT WENT INTO "LIMP IN" MODE AT 65 MILES PER HOUR. THE VEHICLE VIOLENTLY DECELERATED AND ABOUT PUT MY WIFE THROUGH THE WINDSHIELD. SHE "LIMPED" IN TO THE DEALERS PARKING LOT WHERE THE VEHICLE DIED. 7 DAYS LATER AND $2800.00 I GOT MY VEHICLE BACK WITH A NEW TRANSMISSION. NO TRANSMISSION SHOULD COMPLETELY SELF DESTRUCT AT 73000 MILES BUT IT SEEMS THAT CHRYSLER PRODUCTS DO (AND SOMETIMES SOONER). MY NEIGHBOR ALSO HAS A 2000 CARAVAN THAT IS ON ITS THIRD TRANSMISSION. IN ADDITION TO THE TRANSMISSION PROBLEM, MY VAN HAS HAD PROBLEMS WITH THE DRIVERS SIDE WINDOW NOT OPERATING. THE SLIDING SIDE DOORS WILL OPEN WHILE DRIVING DOWN THE ROAD AND THE DRIVERS CONTROL'S FOR THESE DOORS DO NOT WORK. WHAT MORE DO I HAVE TO LOOK FORWARD TO WITH CHRYSLER'S "QUALITY" PRODUCTS? *NM

RADIO SHORTED OUT IN HOT AND HUMID WEATHER CONDITIONS WHEN A/C WAS IN USE. AFTER SEVERAL EPISODES OF SHORTING OUT, ALL LIGHTS ON THE INSTRUMENT PANEL ALSO SHORTED OUT AND RADIO/CD/TAPE UNIT WAS NON-FUNCTIONING FROM THAT DAY, 8/1/05, UNTIL PRESENT. WHEN DEALER INVESTIGATED, SAID WATER WAS LEAKING INTO RADIO AND CAUSED SHORT TO BACK SPEAKERS. DEALER FIXED INSTRUMENT PANEL BUT COULD NOT FIX RADIO/TAPE/CD UNIT. SUBSEQUENTLY, IN JANUARY 2005, I READ THAT CHRYSLER HAD ISSUED A RECALL FOR 2001 VANS WITH THIS PROBLEM BECAUSE A FIRE COULD RESULT IN THE REAR SPEAKER, BUT IT ONLY RECALLED UNITS WITH THE BASIC RADIO, NOT THE COMBINATION RADIO/CD/TAPE UNIT AS IN OUR VAN. OUR UNIT IS THUS EXCLUDED FROM THE RECALL BY THE VIN NUMBER. NUMEROUS ATTEMPTS TO GET CHRYSLER TO EXPAND THEIR RECALL HAVE BEEN UNSUCCESSFUL---THEY HAVE MERELY "DOCUMENTED MY COMPLAINT." WILL IT TAKE A CATASTROPHIC FIRE TO GET THEM TO EXPAND THE RECALL? NOT TO MENTION THAT WE HAVE LIVED WITHOUT A RADIO/CD/TAPE PLAYER FOR A YEAR WHILE WE HAVE ATTEMPTED TO GET THIS RESOLVED! THE VENTS OVER THE RADIO HAVE ALLOWED A/C CONDENSATION TO SHORT THE RADIO OUT COMPLETELY AND I WANT THE UNIT REPLACED ASAP! *NM

DT: THE WHEELS ARE PREMIUM ALUMIUM THAT ARE CHROME PLATE. PUT NEW TIRES ON IT BECAUSE ONE KEPT GOING SOFT. THEN TWO OF THE TIRES DID THAT AGAIN. TOOK THEM OFF, AND THERE WAS NOTHING WRONG WITH THEM. HE SAID THE CHROME WAS BULBING UP UNDER THE TIRE AND LETTING THE AIR OUT. . NOTICED THIS ABOUT 5 MONTHS. THIS HAPPENS ABOUT ONCE A WEEK. CONTACTED GM THEY JUST SAY VEHICLE IS OUT OF WARRANTY. *AK

DT: THE HEADLIGHTS FLICKERED AND AT TIMES WENT OUT. . THIS HAPPENED FOR THE PAST SIX MONTHS TO A YEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE IT. THE DEALER DID NOT TEST DRIVE VEHICLE AT NIGHT. DAIMLER CHRYSLER WAS CONTACTED AND THEY KNEW NOTHING ANYTHING ABOUT IT. THE BULBS WERE CHANGED, BUT PROBLEM RECURRED.*AK

THE AIR CONDITIONING COMPRESSOR IN MY 2001 CHRYSLER TOWN & COUNTRY MINIVAN HAS FAILED. WHILE DRIVING THE VEHICLE THE COMPRESSOR FAILED. SMOKE WAS COMING OUT FROM UNDER THE HOOD. I PULLED THE VEHICLE OVER AND OPENED THE HOOD. THE COMPRESSOR WAS SMOKING. I IMMEDIATELY SHUT DOWN THE A/C ON THE VEHICLE CONTROLS IN THE CABIN. I AM CERTAIN THAT IF I HADN'T POWERED DOWN THE COMPRESSOR IT WOULD HAVE CAUGHT ON FIRE. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS PARTICULAR PROBLEM.

DT: THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THAT THERE WAS A RECALL ON THE CLOCKSPRING FOR ONE OF THE VANS THAT SHE OWNS BUT IT WAS NOT FOR THE VEHICLE THAT SHE IS HAVING THE PROBLEM WITH. THE AIRBAG LIGHT WAS COMING ON IN HER VAN AND IT WAS THE SAME TYPE OF PROBLEM WITH THE RECALL LETTER SHE RECIEVED.

2001 TOWN & COUNTRY AIRBAG LIGHT LIGHTS UP INTERMITTENTLY. THE DEALER SAYS A CLOCKSPRING HAS FAILED NOT COVERED BY THE MANUFACTURER. THE DEALER WILL REPAIR BUT CHARGES A DEDUCTIBLE PER THE EXTENDED WARRANTY. THIS IS A SAFETY DEFECT THAT SHOULD BE COVERED BY THE MANUFACTURER, AGGRAVATED BY THE FACT THAT 1998-2000 VEHICLES, JUST BEFORE THIS MODEL YEAR, ARE COVERED BY A RECALL FOR THE EXACT SAME ITEM.