NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
462 reports65,000 miles · Feb 13, 2008
Air BagsVisibility
2001 CHRYSLER TOWN AND COUNTRY MINI-VAN 1) CLOCKSPRING FAILURE- AIRBAG MALFUNCTIONS AND ASSOCIATED ELECTRICAL FAILURE- THERE IS A CURRENT RECALL ON OTHER CHRYSLER MODELS AND YEARS, WHY NOT THIS ONE WHEN IT IS THE IDENTICAL PROBLEM? SIGNIFICANT BODILY INJURY POTENTIAL- REQUESTING RECALL ON THIS MODEL. 2) FAULTY DRIVER'S SID…
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2001 CHRYSLER TOWN AND COUNTRY MINI-VAN 1) CLOCKSPRING FAILURE- AIRBAG MALFUNCTIONS AND ASSOCIATED ELECTRICAL FAILURE- THERE IS A CURRENT RECALL ON OTHER CHRYSLER MODELS AND YEARS, WHY NOT THIS ONE WHEN IT IS THE IDENTICAL PROBLEM? SIGNIFICANT BODILY INJURY POTENTIAL- REQUESTING RECALL ON THIS MODEL. 2) FAULTY DRIVER'S SIDE POWER WINDOW REGULATOR- PERVASIVE ON ALL CHRYSLER VEHICLES RESULTING IN SAFETY ISSUES. *TR
NHTSA ODI #10217937
86,400 miles · Feb 12, 2008
Exterior Lighting
PURCHASED A USED 2001 CHRYSLER TOWN & COUNTRY FROM PARK JEEP CHRYSLER IN BURNSVILLE, MINNESOTA . THE VEHICLE HAS A ISSUE WITH FLICKERING HEADLIGHTS, DASHLIGHTS AND EVERY LIGHT ON THE VEHICLE . BROUGHT IN THREE TIMES,THEY REPLACED THE DASHBOARD LIGHT SWITCH , THIS DID NOTHING FOR THE FLICKER . NOW THEY SAY THEY WILL NOT DO ANYTHI…
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PURCHASED A USED 2001 CHRYSLER TOWN & COUNTRY FROM PARK JEEP CHRYSLER IN BURNSVILLE, MINNESOTA . THE VEHICLE HAS A ISSUE WITH FLICKERING HEADLIGHTS, DASHLIGHTS AND EVERY LIGHT ON THE VEHICLE . BROUGHT IN THREE TIMES,THEY REPLACED THE DASHBOARD LIGHT SWITCH , THIS DID NOTHING FOR THE FLICKER . NOW THEY SAY THEY WILL NOT DO ANYTHING TO FIX THIS ISSUE AND THEY TOLD ME I MUST HAVE LIGHT SENSITIVITY . THIS IS ?!@#$% AND I AM UPSET WITH THE WAY THEY TRIED TO RESOLVE THE PROBLEM . THE FLICKER IS VERY BAD FOR NIGHT TIME DRIVING . *TR
NHTSA ODI #10217868
100,825 miles · Jan 11, 2008
Engine And Engine Cooling
ALONG WITH THE MANY OTHERS THAT I HAVE READ ABOUT, I TOO HAVE EXPERIENCED THE LOSS OF COOLANT FROM A POORLY DESIGNED AND PROTECTED COOLANT TUBE MADE OF POOR QUALITY, NON-RUSTPROTECTED, SHEETMETAL THAT RUNS UNDER THE CAR TO DELIVER COOLANT TO THE REAR SEAT HEATING CORE. I GUESS I AM LUCKY, AS MINE TOOK 6 YEARS TO FAIL AND BE R…
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ALONG WITH THE MANY OTHERS THAT I HAVE READ ABOUT, I TOO HAVE EXPERIENCED THE LOSS OF COOLANT FROM A POORLY DESIGNED AND PROTECTED COOLANT TUBE MADE OF POOR QUALITY, NON-RUSTPROTECTED, SHEETMETAL THAT RUNS UNDER THE CAR TO DELIVER COOLANT TO THE REAR SEAT HEATING CORE. I GUESS I AM LUCKY, AS MINE TOOK 6 YEARS TO FAIL AND BE REPLACED BY AN ALUMINUM, NON-CORROSIVE OR RUSTING REPLACEMENT TUBE AT THE COST OF $448.00. IT WOULD ONLY MAKE COMMON SENSE THAT THIS PART BE RECALLED BY CHRYSLER AND REPLACED FOR FREE DUE TO THEIR NEGLIGENCE IN DESIGN AND LACK OF THOUGHT OF CARS THAT RESIDE IN AREAS OF THE COUNTRY THAT CORROSIVE ELEMENTS ARE USED IN THE WINTER TO MAKE ROADS SAFER TO REMOVE ICE. THEY JUST WON'T FACE UP TO THE FACT IT WAS A VERY POOR DESIGN TO USE LOW QUALITY METAL THAT WILL RUST OUT. I HAVE BEEN A CHRYSLER CUSTOMER SINCE THE 1970'S (71 DUSTER, 86 DODGER LANCER ES, 90 LEBARON CONVERT, 91 PLYMOUTH VOYAGER, 96 DODGE CARAVAN ES, 98 SEBRING CONVERT, 01 TOWN & COUNTRY, 03 SEBRING CONVERT) AND THIS WILL BE MY LAST CHRYSLER AS I AM READY TO REPLACE MY 01 T&C, BUT I HAVE SEEN QUALITY AND CARE OF LOYAL CUSTOMERS SERIOUSLY DECLINE SINCE 03. I WILL REPLACE MY T&C WITH A HONDA PASSPORT OR HYUNDAI ENTOURAGE OR BUICK ENCLAVE. WHEN THE LATEST PURCHASER OF CHRYSLER CORP. FINDS OUT HOW MANY CUSTOMERS THEY HAVE LOST DUE TO THEIR ATTITUDE TOWARD A FORMER LOYAL CUSTOMER BASE, THEY TOO WILL BE SELLING CHRYSLER JUST LIKE MERCEDES BENZ DID LAST YEAR. WITH THE GREAT REPUTATION FOR RESPECTING THEIR CUSTOMERS AND LARGE BANK ROLL THAT TOYOTA HAS, OUR "BIG 3" COULD BE ALL OWNED BY OFFSHORE FINANCES AND REFERRED TO AS "THE BIG ONE". A WORD FOR PEOPLE CONSIDERING BUYING A USED CHRYSLER PRODUCT MINI VAN, STAY AWAY FROM THOSE WITH REAR HEAT & A/C, AS IT WILL ONLY BE AN ADDED EXPENSE OF 4-600 DOLLARS IN THE FUTURE FOR SOMETHING YOU HAVE NO MEANS TO PREVENT OR PROTECT OR ARE EVEN MADE AWARE OF BY CHRYSLER/CAR DEALERS. *TR
NHTSA ODI #10214475
89,000 miles · Jan 10, 2008
Seat Belts
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEAT BELT BUCKLES IN THE REAR OF THE VEHICLE WERE EXTREMELY EASY TO EXIT. THE BUCKLES WERE NOT SECURE. SHE PLACED HER DOG IN THE HARNESS, AND THE DOG BARELY PUSHED DOWN ON THE BUCKLE AND WAS RELEASED. THE FAILURE OCCURRED WHILE DRIVING 30 MPH. …
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TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SEAT BELT BUCKLES IN THE REAR OF THE VEHICLE WERE EXTREMELY EASY TO EXIT. THE BUCKLES WERE NOT SECURE. SHE PLACED HER DOG IN THE HARNESS, AND THE DOG BARELY PUSHED DOWN ON THE BUCKLE AND WAS RELEASED. THE FAILURE OCCURRED WHILE DRIVING 30 MPH. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 92,760 AND FAILURE MILEAGE WAS 89,000.
NHTSA ODI #10214404
60,000 miles · Dec 14, 2007
Visibility
THE DRIVERS SIDE WINDOW GOES DOWN BUT WON'T COME UP. THIS APPEARS TO BE HAPPENING TO LITERALLY THOUSANDS OF TOWN AND COUNTRY MINIVAN OWNER. *TR
NHTSA ODI #10211959
120,000 miles · Dec 4, 2007
Wheels
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND THE DRIVER SIDE FRONT TIRE DETACHED. THE CONTACT HAD THE VEHICLE TOWED TO THE MECHANIC AND HE STATED THAT THE LUG NUTS SEVERED. HE REPLACED THE TIRES AND THE LUG NUTS. A…
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TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH, THE STEERING WHEEL VIBRATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND THE DRIVER SIDE FRONT TIRE DETACHED. THE CONTACT HAD THE VEHICLE TOWED TO THE MECHANIC AND HE STATED THAT THE LUG NUTS SEVERED. HE REPLACED THE TIRES AND THE LUG NUTS. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING 5 MPH, THE FRONT PASSENGER SIDE TIRE DETACHED. AS OF DECEMBER 4, 2007, THE MECHANIC HAD NOT INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE FRONT LUG NUTS SEVERED. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 120,538. UPDATED 01/03/08. *LJ
NHTSA ODI #10210792
25,000 miles · Nov 24, 2007
Exterior Lighting
I HAVE A 2001 CHRYSLER VOYAGER AND THE HEADLIGHTS FLICKER PERIODICALLY WHILE DRIVING. THIS HAVE BEEN GOING ON FOR SEVERAL YEARS NOW. I TOOK THE VAN TO THE REPAIR SHOP SEVERAL TIME BUT THE PROBLEM HAS NEVER BEEN RESOLVED. IT CAN BE DANGEROUS WHEN THE LIGHTS GO OUT WHILE DRIVING AT NIGHT. *TR
NHTSA ODI #10209794
Mileage unknown · Nov 15, 2007
Visibility
SHORTLY AFTER PURCHASE OF VEHICLE, THE DRIVER'S SIDE AUTOMATIC WINDOW, ONCE PUT DOWN, HAD DIFFICULTY GOING BACK UP. AFTER REPEATED ATTEMPTS, FINALLY WINDOW WENT UP. NEXT TIME WINDOW WAS PUT DOWN, WE COULD NOT GET IT UP. SWITCH WAS CHECKED. SWITCH WAS FINE. MOTOR NEEDED TO BE REPLACED ~300. *TR
NHTSA ODI #10209015
43,000 miles · Oct 26, 2007
Visibility
CHRYSLER 2001 TOWN & COUNTRY POWER WINDOW MOTORS CONSTANTLY FAILING AND NEEDING TO BE REPLACED. *TR
NHTSA ODI #10207028
130,000 miles · Oct 23, 2007
Electrical SystemVisibility
DRIVERS WINDOW WILL NOT GO UP. HAVE READ HUNDREDS OF COMPLAINTS ONLINE. SOME SAY CHRYSLER KNOWS ABOUT IT BUT NOT ENOUGH TO RECALL FROM INSIDERS WHILE SOME DEALERS DENY KNOWING, EVEN THOUGH FRIENDS ARE EMPLOYEES THERE AND REPAIR 2-3 PER WEEK. OOPS CAPS. *JB
NHTSA ODI #10206718
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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