2001 Chrysler Town And Country

9/8/01 10,232 MILES. PULSATION WHEN BRAKING. FOUND FRONT BRAKE ROTORS WARPED. REPLACED ROTORS. ALSO ORDERED WEATHERSTRIIPS AND DOOR CLADDING BECAUSE WEATHERSTRIP AROUND R/SLIDING DOOR ON BODY IS DEFORMED. 10/1/01 12,408 MILES. RATTLING NOISE IN FRONT SUSPENSION. REPLACED FRONT SWAY BAR LINKS. 12/26/01 15,592 MILES. BOTH FRONT HEATED SEATS DO NOT OPERATE. 1/21/02 15,999 MILE. BOTH HEATED SEATS REPAIRED. 2/09/02 17,280 MILES. FRONT HEATED SEAT DOES NOT WORK AGAIN. REPAIRED FRONT SEAT. 4/19/02 L9,901 MILES. REPAIRED L/SLIDING DOOR DEFECTIVE WEATHERSTRIP. LEFT FRONT WINDOW WON'T GO UP OR DOWN. FOUND L/F WINDOW REGULATOR MOTOR DEFECTIVE. REPLACED L/F WINDOW REGULATOR MOTOR. 3/23/02 L8,949 MILES. PULSATION WHEN BRAKING. FOUND AND REPLACED FRONT BRAKE ROTORS. 8/8/02 23,559 MILES. PULSATION WHEN BRAKING. FOUND PULSATION IS FROM REAR ROTORS. TURN REAR ROTORS AND REMOVE HIGH SPOTS. BRAKES HAVE BEEN REPLACED 2 OR 3 TIMES SINCE PURCHASE OF VAN IN MAY OF 2001.

WHILE DRIVING AT ANY SPEED, THE VEHICLE WILL NOT COME OUT OF LOW GEAR. THE DEALER REPLACED THE TCM MODULE ON THE VEHICLE. ALSO WHILE DRIVING AT ANY SPEED, THERE WILL BE A NOISE COMING FROM THE FRONT WHEELS. THE DEALER NEEDED TO REPLACE THE SWAY BAR BUSHINGS. THE AUTOMATIC LIFT GATE ON THE VEHICLE WOULD NO MOVE UP OR DOWN ON COMMAND AND NEEDED REPLACEMENT. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *PH

THE VEHICLE MADE A KNOCKING NOISE IN THE FRONT END. THE DEALER REPLACED THE FRONT SUSPENSION STRUT, STRUT MOUNT, FRONT SWAY BAR AND SWAY BAR LINK. THE REAR END OF THE VEHICLE ALSO MADE NOISE. THE DEALER REPLACED THE TRANSFER GEAR SET. THE VEHICLE ALSO EXPERIENCED A WHINING NOISE IN THE STEERING WHEEL. THE DEALER REPLACED THE SPRING CLOCK ALONG WITH THE SHROUD STABILIZER. POWER STEERING FLUID DUE IT BEING CLOG AND CAUSED THE STEERING TO WHINE WHEN TURNED. THE REAR LIFT GATE WOULD NOT OPEN WITH THE REMOTE. FAULTY FRONT ROTORS SQUEAKED WHEN APPLIED. THE DRIVERS SIDE WINDOW WOULD NOT GO UP DUE TO A FAULTY REGULATOR. THE CRUISE CONTROL WOULD NOT DISABLE WHEN THE BRAKES WERE APPLIED AND THE BRAKES WOULD NOT WORK WHEN THE CRUISE CONTROL WAS ENGAGED. THE REAR WINDSHIELD WIPERS WERE INOPERATIVE. THE ENGINE MADE NOISE WHEN STARTED. THE TIMING CHAIN FAILED AND CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE. THE O-RINGS FAILED AND CAUSED FUEL ODOR INSIDE THE VEHICLE. *SCC *NLM

WE PURCHASED A 2002 DODGE ROLLX CONVERTED MINIVAN AND A 2001 CHRYSLER ROLLX CONVERTED MINIVAN WITH AN ELK ROOF ADDITION CONVERSION FROM THE ROLLX CO. IN SAVAGE MINN. ABOUT A YEAR AGO. WHEN WE RECENTLY BEGAN CARRYING MORE THAN ONE PASSENGER WE NOTICED AND FELT A BOTTOMING OUT WITH LITTLE BOUNCE. I GOT A LOOK AT THE REAR SUSPENSION AND WAS SUPPRISED TO FIND THAT THEY DROPPED THE FLOOR JUST ABOVE THE E-BRAKE LINE AND LEAF SPRINGS. THE DISTANCE BETWEEN THE BOTTOM OF THE FLOOR AND THE LEAF IS ONE AND ONE HALF INCHES. THE DISTANCE BETWEEN THE RUBBER BUMPER AND THE AXLE IS OVER THREE INCHES. THE LEAF SPRING AND BRAKE CABLE CANNOT TAKE THE DAMAGE FOR ANY LENGTH OF TIME. WE HAVE TO REMOVE THE SPARE AND REAR SEATS TO DRIVE SOMEWHAT SAFER. CONTACT WITH THE COMPANY WAS FUTILE.

A SQUEALING NOISE FROM THE LEFT AND RIGHT WHEELS, AND PULSATION WHEN APPLYING THE BRAKES WAS EXPERIENCED. THE FRONT WHEEL BEARINGS AND ROTORS WERE REPLACED ON 9-14-01. ON 11-01-01, BROUGHT VEHICLE IN FOR SQUEALING NOISE IN FRONT WHEELS. NOISE WASN'T HEARD BY TECH. TOLD IT COULD BE ABS SELF CHECK. HEARD NOISE WHILE DRIVING HOME AT 30-35MPH. NOV. 2, 01, BROUGHT CAR BACK. I WASN'T COMFORTABLE WITH DIAGNOSIS GIVEN ON 11-01-01. TECH. STILL DIDN'T HEAR NOISE. VEHICLE WAS PUT ON LIFT AND CHECKED, BUT NOTHING WAS FOUND. I KEPT A LOG, AND RECORDED SQUEALING NOISE HEARD ON 11-23-01, 12-4-01, 12-05-01. BROUGHT CAR BACK FOR SQUEALING NOISE ON 12-13-01. TECH. HEARD NOISE, AND REPLACED 2 RIVETS ON SPLASH SHIELD. I STILL HEARD THE NOISE WHILE DRIVING HOME. ALSO RECORDED HEARING NOISE ON 12-17-01 & 12-29-01. BROUGHT CAR BACK ON 1-3-02. QUALITY CONTROL MNGR. WENT FOR A TEST DRIVE & HEARD THE SQUEELING NOISE (APPROX. 30 MPH), HOWEVER, WHEN THE MECH. TOOK IT OUT, HE COULDN'T HEAR IT. THEY SUGGESTED THAT I BRING THE CAR BACK WHEN IT CONSISTENTLY MAKES THE NOISE. ON 3-11-02, CAR STARTED TO MAKE A DIFFERENT AND VERY LOUD SQUEEKING NOISE WHILE TRAVELING AT 10-20 MPH. NOISE CONTINUED IF I MAINTAINED SPEED, BUT ONCE I DROVE 30 MPH OR MORE, NOISE WASN'T PRESENT. BROUGHT CAR IN FOR SERVICE 3-12-02. VEH. MADE 1 SHORT SQUEEK NOISE FOR TECH. WHEN LEAVING THE PARKING AREA. ONCE ON THE MAIN ROAD, NOISE COULD NOT BE HEARD, HOWEVER, THE SQUEALING NOISE THAT I HAVE CONTINUOUSLY COMPLAINED ABOUT, COULD BE HEARD QUITE CLEARLY BY ME, BUT NOT BY THE TECH. ANOTHER TECH JOINED US FOR THE ROAD TEST, AND HE COULD NOT HEAR THE NOISE EITHER. CHECKED VEH. ON LIFT. I WAS TOLD EVERYTHING LOOKED GOOD AND TIGHT. THEY ADVISED ME THAT THE SQUEELING NOISES I'M HEARING ARE JUST "NORMAL BRAKE NOISES". W HEN I LEFT, I IMMEDIATELY HEARD LOUD SQUEEKING NOISE & RET'ND. CAR. TECH. HEARD NOISE TOO, & REPLACED REAR BRAKE PADS. 3-28-02, SQUEEKING NOISE RETURNED AT 15MPH, & AGAIN ON 3-31-02.*AK

WHILE DRIVING, THERE WAS A SCRAPING NOISE IN THE FRONT RIGHT WHEEL, THE GRINDING THEN BECAME WORSE AND THE STEERING WHEEL WAS VIBRATING, AND THE ABS FLASHED A COUPLE TIMES AND WENT OUT AS THE VEHCILE WAS GOING STRAIGHT, CONSUMER PULLED INTO THE DRIVEWAY AND SMELLED SOMETHING HOT AND FELT THE FRONT RIGHT AND TIRE WHICH WAS HOT AND THE WHEEL COULD BE SHAKEN VERY READILY, CONSUMER PULLED THE FRONT RIGHT WHEEL OFF AND A FLAT WASHER AND REGULATOR NUT FELL FROM THE FRONT HUB, THE VEHICLE WAS TOWED AND CONSUMER WAS INFORMED THAT THE PARTS THAT WERE NEEDED WERE NOT AVAILABLE AND THAT THE BEARING DOME WAS LOOSE FROM THE HUB, WHICH PROBABLY FAILED DUE TO INSUFFICENT TORQUE.*JB

WASHER AND NUT CAME OFF THE FRONT WHEEL WHILE CONSUMER WAS GOING 15MPH. ABS LIGHT CAME ON AS A WARNING, AND VEHICLE MADE A GRINDING NOISE. CONSUMER GOT HOME, AND FOUND CALIPER WAS THE ONLY THING HOLDING THE WHEEL. PIN WAS NOT PUT IN DURING MANUFACTURING. *AK CONSUMER STATES A FLAT WASHER AND FLAT NUT (NOT A LOCK NUT) WERE USED, ALSO THERE IS NOT A CROWN NUT, NOR A COTTER PIN INSTALLED. DEALER STATED THE BEARING HAD COME LOOSE FROM THE HUB AND FAILED, PROBABLY DUE TO INSUFFICIENT TORQUE ON THE FLAT WASHER AND NUT. *SLC