2001 Chrysler Town And Country

2001 CHRYSLER TOWN & COUNTRY MINIVAN-MULTI-PASSENGER/ OCT 1ST 2005. WAS DRIVING INTO A BURGER KING DRIVE-THRU WITH THE AIR-CONDITIONING ON. SUDDENLY THERE WAS A METALLIC KIND OF NOISE LIKE A CRUNCHING ON THE RIGHT SIDE WHERE THE AIR-CONDITIONING SYSTEM IS LOCATED, THEN THE VEHICLE STARTED TO LOSE POWER. I TURNED THE AIR OFF AND THE NOISE STOPPED. AFTER LEAVING BURGER KING THE AIR WAS TURNED BACK ON, THE SAME NOISE OCCURRED; LATER SMOKE STARTED BILLOWING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN IN TODAY 10/04/05 TO SOUTHEAST AUTOMOTIVE, WHO INFORMED ME THAT THE COMPRESSOR WAS THE PROBLEM. I REFERRED THEM TO THE WARRANTY OF THE VEHICLE (NOT CHRYSLER) WHO INFORMED THEM THAT THERE IS A BULLETIN OUT ON THIS SAME PROBLEM. THE DEALER CLAIMS THAT THEY WERE NOT AWARE OF THIS. ANYWAY I WAS TOLD THAT CHRYSLER WILL FIX THE PROBLEM. CURRENTLY THERE IS A PROBLEM WITH THE BRAKES ON THE RIGHT SIDE OF THE VEHICLE. THEY ARE SQUEALING AND AT THE SAME TIME THERE IS ANOTHER NOISE ON THAT END LIKE STRUTS OR BEARINGS OR SOME OTHER PART IS LOSE. IT OCCURS WHEN I BRAKE OR ACCELERATING AFTER I HAVE STOPPED OR WHEN I TURN THE WHEEL OF THE VEHICLE. I ASKED THE DEALERSHIP TO ALSO CHECK THE BRAKES SINCE THEY HAD JUST FIXED BOTH OF THEM BACK ON 3/14/05. THEY SAID THAT THEY DROVE IT AND DO NOT DETECT ANY NOISES. I AM CONCERNED ABOUT THIS ALSO, BECAUSE IT FEELS LIKE THE BRAKES ARE GOING TO FAIL OR THAT SOME OTHER PART ON THE RIGHT WHEEL OF THE VEHICLE IS GOING TO COME LOOSE AT SOME POINT AND BECOME A DANGER TO MY FAMILY AND I. A COUPLE OF MONTHS AGO THE ENGINE DIED AND ALL INSTRUMENT PANELS WENT OUT WHILE GOING UP MY DRIVE-WAY. ON ANOTHER OCCASION THE POWER WINDOW ON THE DRIVER'S SIDE SUDDENLY STOPPED WORKING. HAD TO TURN THE ENGINE OFF AND WAIT FOR ABOUT TWO MINUTES BEFORE ATTEMPTING TO CLOSE AGAIN. ONE OTHER THING THAT CONCERNS ME IS THAT WHEN IN REVERSE THE VEHICLE MOVES FORWARD FREELY LIKE IF IN THE "DRIVE MODE". *NM

RADIO FAILURE INTERMITTENT 2001 CHRYSLER TOWN AND COUNTRY OUR VEHICLES VIN NUMBER: [XXX] COMPLETE RADIO FAILURE IN JULY 2005 CHRYSLER STATED THAT OUR VEHICLES WAS NOT PART OF THE LARGER RECALL MAKE : CHRYSLER MODEL : TOWN AND COUNTRY YEAR : 2001 MANUFACTURER : DAIMLERCHRYSLER CORPORATION NHTSA CAMPAIGN ID NUMBER : 04V531000 MFG'S REPORT DATE : NOV 01, 2004 COMPONENT: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. POTENTIAL NUMBER OF UNITS AFFECTED : 238000 UPDATED 07/19/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1.FEB 5, 2005 MY CAR DOORS WOULD NOT OPEN WITH THE ELECTRONIC OPENER. THOUGHT THE BATTERY WAS DEAD CALLED TO HAVE 'ROAD SERVICE' ASSIST. HAD TO MANUALLY OPEN VAN WITH KEY. THE CLOCK WAS NOT WORKING, AND THE CD PLAYER WAS MAKING A 'TICKING' SOUND SO I SWITCHED TO THE RADIO. THE DISPLAY ON THE RADIO WAS UNREADABLE. ALSO THE REAR LIFTGATE WOULD NOT OPEN WITH THE CONTROLS. 2. RADIO PROBLEM. NOT WORKING. DEALER TOLD ME THAT THE RECALL DID NOT APPLY TO MY VAN, AND THAT THE RADIO COULD BE REPLACED WITH A REFURBISHED RADIO AND SINCE IT WAS NOT COVERED BY A RECALL IT WOULD COST ME $50.00 A CHECK OF THE ELECTRICAL SYSTEM WAS NOT INDICATED ON THE INVOICE. 3. NOTHING WAS DONE TO CORRECT THE PROBLEM. I WAS ALSO TOLD THAT PERHAPS MY VAN WOULD BE PUT ON THE RECALL LIST AND THAT I SHOULD WAIT TO SEE IF I GOT A RECALL LETTER. I NEVER GOT A RECALL LETTER. SO TO BE SAFE, I HAD THE RADIO DISCONNECTED (OR THE FUSE TAKEN OUT, I DON'T KNOW WHICH) I CALLED THE DEALER I BOUGHT THE CAR FROM (CARMAX OF ORLANDO) AND THEY WERE LESS THAN HELPFUL. IN FACT THE SERVICE MANAGER WAS RATHER RUDE AND CONDESCENDING. SAYING TO ME "WHY ARE YOU YACKING ABOUT YOUR RADIO, ITS JUST A RADIO", AND IT ISN'T COVERED BY ANY RECALL. WELL IT IS SIX MONTHS LATER AND SINCE I HAVE NOT HEARD FROM CHRYSLER WITH A RECALL LETTER, SO I DECIDED TO CALL AND FIND OUT IF THERE WAS ANY OTHER INFORMATION. I CALLED HERE FIRST, AND THEY WERE UNAWARE OF ANY EXPANSION ON RECALL. I HAVE TALKED TO CHRYSLER ABOUT THIS SITUATION AND EVEN THOUGH THE CAR WAS ASSEMBLED IN ONTARIO (A COOL CLIMATE) AND WAS TRANSFERRED AND BOUGHT IN A HOT HUMID CLIMATE, I CAN'T SEEM TO CONVINCE ANYONE THAT THE PROBLEM THAT I AM HAVING IS BECAUSE OF THE ORIGINAL INTENT OF THE RECALL, OPERATING THE RADIO IN A HOT HUMID CLIMATE WITH THE A/C. I WOULD LIKE TO SEE OTHER VIN'S AS PART OF THIS RECALL, SINCE CLEARLY THERE IS A PROBLEM WITH MORE OF THE CARS FROM THE ONTARIO PLANT. *NM

MY 2001 CHRYSLER TOWN & COUNTRY AT 73,000 MILES HAD THE CHECK ENGINE LIGHT COME ON. MY WIFE STARTED THE VEHICLE THE NEXT DAY AND SHE SAID THAT IT SOUNDED LIKE THE MOTOR WAS GOING TO FALL OUT WHEN SHE PUT IT IN REVERSE AND THE VEHICLE WOULD NOT MOVE. WE HAD OUR LOCAL MECHANIC CHECK IT OUT. HE SAID THAT THERE WERE TWO TRANSMISSION CODES SHOWING DEFECT BUT HE DID NOT HAVE THE PROPER EQUIPMENT TO CHECK IT OUT FURTHER AND WE HAD TO TAKE IT TO THE DEALER FOR SERVICE. WE WERE ABLE TO GET THE VEHICLE WORKING AGAIN SO WE TOOK IT TO THE DEALER WHO IS 50 MILES AWAY. ON THE TRIP TO THE DEALER IT WENT INTO "LIMP IN" MODE AT 65 MILES PER HOUR. THE VEHICLE VIOLENTLY DECELERATED AND ABOUT PUT MY WIFE THROUGH THE WINDSHIELD. SHE "LIMPED" IN TO THE DEALERS PARKING LOT WHERE THE VEHICLE DIED. 7 DAYS LATER AND $2800.00 I GOT MY VEHICLE BACK WITH A NEW TRANSMISSION. NO TRANSMISSION SHOULD COMPLETELY SELF DESTRUCT AT 73000 MILES BUT IT SEEMS THAT CHRYSLER PRODUCTS DO (AND SOMETIMES SOONER). MY NEIGHBOR ALSO HAS A 2000 CARAVAN THAT IS ON ITS THIRD TRANSMISSION. IN ADDITION TO THE TRANSMISSION PROBLEM, MY VAN HAS HAD PROBLEMS WITH THE DRIVERS SIDE WINDOW NOT OPERATING. THE SLIDING SIDE DOORS WILL OPEN WHILE DRIVING DOWN THE ROAD AND THE DRIVERS CONTROL'S FOR THESE DOORS DO NOT WORK. WHAT MORE DO I HAVE TO LOOK FORWARD TO WITH CHRYSLER'S "QUALITY" PRODUCTS? *NM

RADIO SHORTED OUT IN HOT AND HUMID WEATHER CONDITIONS WHEN A/C WAS IN USE. AFTER SEVERAL EPISODES OF SHORTING OUT, ALL LIGHTS ON THE INSTRUMENT PANEL ALSO SHORTED OUT AND RADIO/CD/TAPE UNIT WAS NON-FUNCTIONING FROM THAT DAY, 8/1/05, UNTIL PRESENT. WHEN DEALER INVESTIGATED, SAID WATER WAS LEAKING INTO RADIO AND CAUSED SHORT TO BACK SPEAKERS. DEALER FIXED INSTRUMENT PANEL BUT COULD NOT FIX RADIO/TAPE/CD UNIT. SUBSEQUENTLY, IN JANUARY 2005, I READ THAT CHRYSLER HAD ISSUED A RECALL FOR 2001 VANS WITH THIS PROBLEM BECAUSE A FIRE COULD RESULT IN THE REAR SPEAKER, BUT IT ONLY RECALLED UNITS WITH THE BASIC RADIO, NOT THE COMBINATION RADIO/CD/TAPE UNIT AS IN OUR VAN. OUR UNIT IS THUS EXCLUDED FROM THE RECALL BY THE VIN NUMBER. NUMEROUS ATTEMPTS TO GET CHRYSLER TO EXPAND THEIR RECALL HAVE BEEN UNSUCCESSFUL---THEY HAVE MERELY "DOCUMENTED MY COMPLAINT." WILL IT TAKE A CATASTROPHIC FIRE TO GET THEM TO EXPAND THE RECALL? NOT TO MENTION THAT WE HAVE LIVED WITHOUT A RADIO/CD/TAPE PLAYER FOR A YEAR WHILE WE HAVE ATTEMPTED TO GET THIS RESOLVED! THE VENTS OVER THE RADIO HAVE ALLOWED A/C CONDENSATION TO SHORT THE RADIO OUT COMPLETELY AND I WANT THE UNIT REPLACED ASAP! *NM

THE AIR CONDITIONING COMPRESSOR IN MY 2001 CHRYSLER TOWN & COUNTRY MINIVAN HAS FAILED. WHILE DRIVING THE VEHICLE THE COMPRESSOR FAILED. SMOKE WAS COMING OUT FROM UNDER THE HOOD. I PULLED THE VEHICLE OVER AND OPENED THE HOOD. THE COMPRESSOR WAS SMOKING. I IMMEDIATELY SHUT DOWN THE A/C ON THE VEHICLE CONTROLS IN THE CABIN. I AM CERTAIN THAT IF I HADN'T POWERED DOWN THE COMPRESSOR IT WOULD HAVE CAUGHT ON FIRE. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS PARTICULAR PROBLEM.

2001 CHRYSLER TOWN AND COUNTRY EXPERIENCING FAILURES WITH STEERING, INSTRUMENT PANEL, AIRBAGS, SEAT BELT WIRING HARNESS AND TRANSMISSION.*MR CONSUMER STATED I'VE HAD NOTHING BUT SERIOUS PROBLEMS WITH THIS VEHICLE SINCE NEW. EIGHT FRONT-END AND STEERING FAILURES, 6 INSTRUMENT PANEL ELECTRONIC FAILURES, 4 AIR BAG AND SEAT WIRING HARNESS FAILURES AND NOW IT SEEMS, A SERIOUS TRANSMISSION PROBLEM. *BF *NM

DROVE TO STORE ABOUT 40 MINUTES AWAY, ON THE WAY THERE AND BACK NO SIGNS AT ALL THAT ANYTHING WAS WRONG OR ANY KIND OF WARNING LIGHTS. GOT HOME PARKED IN DRIVEWAY FOR ABOUT 2-3 HOURS WENT OUT TRIED TO START IT AND VAN WAS COMPLETELY DEAD NO POWER AT ALL. MY HUSBAND JUMPED IT WE STARTED DRIVING AND WITHIN A MILE ALL LIGHTS AND GAUGES STARTED FLICKERING AND ENGINE FAN WOULDN'T SHUT OFF HAD TO PULL THE FUSE TO MAKE FAN STOP RUNNING. NEXT TIME GOT IT STARTED AGAIN STILL DEAD GAUGES BUT HEADLIGHTS WERE WORKING THEN EVERYTHING WENT DEAD AGAIN AND ENGINE FAN WOULDN'T COME ON AT ALL. IT HAS HAD A NEW BATTERY, NEW BODY CONTROL MODULE, TRANSMISSION MODULE AND GAUGES PUT IN AND STILL THE ENGINE FAN WON'T RUN AND ABS & BRAKE LIGHTS ON GAUGE PANEL WON'T GO OUT. DEALER SAID THEY STILL DON'T KNOW WHAT IS WRONG NEEDED TO DIAGNOSE MORE THINGS AT THE COST OF A MINIMUM OF $80 PER THING THEY CHECKED OUT. JUST BROUGHT THE VAN HOME. IT WAS PARKED FOR FIVE MONTHS PRIOR WHILE TRYING ALL THE REMEDIES ABOVE. I HAVE ALSO HAD SOME OF THE OTHER ISSUES SUCH AS NOISE IN FRONT END HAD TO DEALER A COUPLE OF TIMES THEY DIDN'T FIND ANYTHING. HAD A PROBLEM WITH SLIDING DOOR CLOSING WITH SOMEONES ARM IN IT AND DOOR DIDN'T STOP ON IT'S OWN! NOW THE POWER DOORS AND LOCKS WON'T WORK AT ALL. I WAS TOLD BY SOMEONE WHO WORKS FOR CHRYSLER'S THAT THEY WERE HAVING MANY ELECTRICAL PROBLEMS WITH THESE VAN'S!! THIS HAS BEEN A MAJOR DISASTER LIVE ON FIXED INCOME AS WELL AND CAN'T AFFORD THESE MAJOR PROBLEMS AND SHOULDN'T HAVE TO ON SUCH A NEW VEHICLE. CHRYSLER SHOULD HAVE TO TAKE CARE OF THESE MAJOR PROBLEMS!! MAKES ME NOT WANT TO BUY ANOTHER NEW VEHICLE ESPECIALLY FROM CHRYSLER!!!