2001 CHRYSLER TOWN AND COUNTRY MINIVAN. AIRBAG WARNING LIGHT HAS COME ON INTERMITTANTLY OVER LAST FEW MONTHS. DEALERSHIP RECOMMENDS IMMEDIATE REPLACEMENT OF AIRBAG CLOCKSPRING, AS WELL AS REPLACEMENT OF HEADLAMP SWITCH FOR AN "UNRELATED" ELECTRICAL ISSUE WITH FLICKERING INSTRUMENT CLUSTER LIGHTS. NEITHER ARE COVERED UNDER THE 8…
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2001 CHRYSLER TOWN AND COUNTRY MINIVAN. AIRBAG WARNING LIGHT HAS COME ON INTERMITTANTLY OVER LAST FEW MONTHS. DEALERSHIP RECOMMENDS IMMEDIATE REPLACEMENT OF AIRBAG CLOCKSPRING, AS WELL AS REPLACEMENT OF HEADLAMP SWITCH FOR AN "UNRELATED" ELECTRICAL ISSUE WITH FLICKERING INSTRUMENT CLUSTER LIGHTS. NEITHER ARE COVERED UNDER THE 8 YEAR/80,000 MILE WARRANTY WE PURCHASED FOR CAR. WE WERE CHARGED $135.00 TO REPLACE A $3.00 CLOCKSPRING. UPON FURTHER INVESTIGATION, I FOUND THAT IN THE LATE 90'S MANY CHRYSLERS WERE RECALLED FOR CLOCKSPRING AND MANY COMPLAINTS HAVE BEEN MADE ON LATER MODELS. I THINK THE PROBLEM IS STILL A MANUFACTURER ISSUE AND SHOULD BE RECALLED.*AK
NHTSA ODI #10088544
Mileage unknown · Jun 4, 2004
Air BagsSeatsSteering
DEALERSHIP REPLACED THE CLOCK SPRING AT THE CONSUMER'S EXPENSE OF $100.00. *AK THE CRUISE AND HORN WAS INOPERATIVE, THE STEERING WAS HARD TO TURN WHEN THE VEHICLE WAS FIRST STARTED AND THE PASSENGER SIDE MIDDLE SEAT HANDLE HAD BROKEN. *SC THE DEALER REPLACED THE STEERING HOSE. *JB
NHTSA ODI #10072066
Mileage unknown · May 15, 2004
Air BagsLatches/locks/linkages
WE PURCHASED OUR 2001 CHRYSLER TOWN AND COUNTRY NEW IN JULY OF 2001. SINCE THAT TIME IT HAS BEEN IN AND OUT OF THE SHOP FOR VARIOUS ODD ELECTRICALLY RELATED ISSUES AND NUMEROUS RECALLS. WE HAVE HAD PROBLEMS WITH THE POWER DOOR LOCKS AND EVEN PROBLEMS OPENING THEM WITH THE KEY SEVERAL TIMES ON THE SLIDING DOORS(SERVICE DEPT AT DE…
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WE PURCHASED OUR 2001 CHRYSLER TOWN AND COUNTRY NEW IN JULY OF 2001. SINCE THAT TIME IT HAS BEEN IN AND OUT OF THE SHOP FOR VARIOUS ODD ELECTRICALLY RELATED ISSUES AND NUMEROUS RECALLS. WE HAVE HAD PROBLEMS WITH THE POWER DOOR LOCKS AND EVEN PROBLEMS OPENING THEM WITH THE KEY SEVERAL TIMES ON THE SLIDING DOORS(SERVICE DEPT AT DEALERSHIP JUST DISMISSED IT AS "UNABLE TO DUPLICATE"). TWO YEARS AGO, THE RADIO GOT STUCK ON (COULD NOT ADJUST VOLUME, TURN IT OFF OR ANYTHING). THIS WAS THE BEGINNING OF UPWARDS OF 5 TIMES THE RADIO HAS BEEN TAKEN OUT AND REPLACED WITH A NEW UNIT AFTER BEING SENT OFF. THIS REQUIRES TWO VISITS EACH TIME TO DROP OFF THE CAR. THE LATEST TIME, THEY HAD OUR RADIO FOR 5 MONTHS! THE CONSOLE LIGHTS WOULD NOT COME ON, SO YOU COULD'T READ ANYTHING ON THE PANEL AT NIGHT. THEY REPLACED THE DIMMER SWITCH KNOB. THEY HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL BECAUSE THE AIRBAG LIGHT KEPT COMING ON WHEN YOU TURNED THE WHEEL. WE KEEP TELLING THEM THAT THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM BUT THEY SAY IT CHECKS OUT FINE. WE HAVE ALSO HAD THE DRIVER'S WINDOW LOCK UP A FEW TIMES, AND THE AUTOMATIC LOCKS NOT OPERATIONAL WHEN YOU REACH 20 MPH. I BELIEVE THAT THERE ARE SEVERAL OTHER ISSUES THAT WE HAVE HAD, BUT I CANNOT RECALL THEM AS THE LIST IS SO LONG. *AK
NHTSA ODI #10072662
44,000 miles · May 4, 2004
Air BagsCrashInjury
DURING A T-BONE COLLISION, THE SIDE AIR BAGS DID NOT DEPLOY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10072041
42,041 miles · Apr 2, 2004
Air Bags
THE AIR BAG LIGHT COMES ON AND STAYS ON FOR 10 SEC TO 20 MIN WITH NO PARTICULAR DRIVING PATTERN.. THIS MEANS NO AIR BAG SAFETY WHEN IT IS ON. IT CLEARED DURING THE COLD WINTER BUT IS BACK DOING IT, AND DOING SOME RESEARCH I AM NOT THE ONLY ONE HAVING THIS PROBLEM. I AM TIRED OF CHRYSLER NOT ADDRESSING THIS PROBLEM. I FOUND TH…
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THE AIR BAG LIGHT COMES ON AND STAYS ON FOR 10 SEC TO 20 MIN WITH NO PARTICULAR DRIVING PATTERN.. THIS MEANS NO AIR BAG SAFETY WHEN IT IS ON. IT CLEARED DURING THE COLD WINTER BUT IS BACK DOING IT, AND DOING SOME RESEARCH I AM NOT THE ONLY ONE HAVING THIS PROBLEM. I AM TIRED OF CHRYSLER NOT ADDRESSING THIS PROBLEM. I FOUND THAT MY DAUGHTERS 97 EXPRESSO AND MY SONS 98 T&C HAD THE SAME PROBLEM . SHOULDN'T CHRYSLER DO A RECALL. *JB
NHTSA ODI #10064410
Mileage unknown · Mar 23, 2004
Air Bags
AIR BAG LIGHT CONTINUOUSLY ILLUMINATED ON THE DASHBOARD. AS A RESULT, AIR BAGS WERE INOPERATIVE, AND WOULDN'T DEPLOY WHEN NEEDED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK *LA
NHTSA ODI #10061029
Mileage unknown · Jul 31, 2003
Air Bags
CONSUMER STATED CLOCK SPRING HAS BEEN REPLACED TWICE AND HAS CONTINUED TO HAVE THE SAME PROBLEM. DEALER NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
NHTSA ODI #10031756
Mileage unknown · Jun 12, 2003
Air Bags
AIR BAG LIGHT ILLUMINATED. VEHICLE WAS TAKEN TO THE DEALER ON 6/12/03. DEALER STATED THAT PROBLEM WAS THE CLOCKSPRING.*AK
NHTSA ODI #10022979
5,000 miles · May 1, 2003
Air Bags
AIR BAG ALERT LIGHT COMES ON REPEATEDLY WHILE DRIVING AND WHEN DOING SO THE AIR BAG IS NO LONGER FUNCTIONAL. THE DURATION OF THIS EVENT CAN BE FROM TEN SECONDS TO TWENTY MINUTES. HAVE TAKEN IT TO NUMEROUS CHRYSLER DEALERS WHO IN EACH INSTANCE STATE THAT THEY CANNOT DUPLICATE THE PROBLEM. WE HAVE LOST AT A MINIMUM TWENTY DAYS OF …
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AIR BAG ALERT LIGHT COMES ON REPEATEDLY WHILE DRIVING AND WHEN DOING SO THE AIR BAG IS NO LONGER FUNCTIONAL. THE DURATION OF THIS EVENT CAN BE FROM TEN SECONDS TO TWENTY MINUTES. HAVE TAKEN IT TO NUMEROUS CHRYSLER DEALERS WHO IN EACH INSTANCE STATE THAT THEY CANNOT DUPLICATE THE PROBLEM. WE HAVE LOST AT A MINIMUM TWENTY DAYS OF TIME THAT THE CAR WAS IN THE SHOP FOR THIS COMPLAINT. THE MOST RECENT WAS VISIT (4/30-5/1/03) AND WERE TOLD THE PROBLEM WAS REPAIRED. NOT SO. THE FIRST TIME THE CAR WAS DRIVEN ON 5/1/03 THE LIGHT AGAIN CAME ON. MY CONCERN IS WITH THE DEALER'S ADVISORY THAT THE AIR BAG IS NOT FUNCTIONING WHEN THE LIGHT IS ON AND THIS COULD RESULT IN A CATASTROPHIC INCIDENT. THE VEHICLE HAS BEEN INSPECTED FOR THIS PROBLEM REPEATEDLY AT VERGER CHRYSLER IN COOS BAY, OREGON AND FISHER CHRYSLER IN YUMA, ARIZONA.
NHTSA ODI #10016867
Mileage unknown · May 20, 2002
Air Bags
WHILE DRIVING 30-35MPH PASSENGER AND DRIVER'S SIDE AIRBAGS DEPLOYED WITHOUT WARNING. DEALER HAS VEHICLE.*AK *TT
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A SPEAKER FIRE.
Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINIVANS. THE LOWER CONTROL ARM PIVOT BOLT COULD FRACTURE.
Consequence & remedy
Consequence: IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
2001 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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