NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
72 reportsClear category filter30,000 miles · Aug 11, 2005
Air BagsCrashInjury
I WAS CUT OFF BY ANOTHER DRIVER ON INTERSTATE 5, LOST TRACTION ON THE CENTER SHOULDER AND CRASHED INTO THE MIDDLE RAILING AT ABOUT 55-60 MPH. MY VAN WAS HEAVILY DAMAGED FRONT AND REAR. IT WAS LATER DETERMINED A TOTAL LOSS. *JB WHAT SURPRISED ME WAS THE FAILURE OF ANY AIRBAG BEING DEPLOYED IN MY VAN. I LATER NOTIFIED TH…
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I WAS CUT OFF BY ANOTHER DRIVER ON INTERSTATE 5, LOST TRACTION ON THE CENTER SHOULDER AND CRASHED INTO THE MIDDLE RAILING AT ABOUT 55-60 MPH. MY VAN WAS HEAVILY DAMAGED FRONT AND REAR. IT WAS LATER DETERMINED A TOTAL LOSS. *JB WHAT SURPRISED ME WAS THE FAILURE OF ANY AIRBAG BEING DEPLOYED IN MY VAN. I LATER NOTIFIED THE AUTO MAKER CORPORATION AND WAS INFORMED THAT THE REASON THE AIRBAGS DID NOT DEPLOY WAS DUE TO THE FACT THAT THERE WASN'T ENOUGH FORCE TO DAMAGE THE VEHICLES FRAME...(?)
NHTSA ODI #10132325
Mileage unknown · May 27, 2005
Air Bags
DT: THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THAT THERE WAS A RECALL ON THE CLOCKSPRING FOR ONE OF THE VANS THAT SHE OWNS BUT IT WAS NOT FOR THE VEHICLE THAT SHE IS HAVING THE PROBLEM WITH. THE AIRBAG LIGHT WAS COMING ON IN HER VAN AND IT WAS THE SAME TYPE OF PROBLEM WITH THE RECALL LETTER SHE RECIE…
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DT: THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATES THAT THERE WAS A RECALL ON THE CLOCKSPRING FOR ONE OF THE VANS THAT SHE OWNS BUT IT WAS NOT FOR THE VEHICLE THAT SHE IS HAVING THE PROBLEM WITH. THE AIRBAG LIGHT WAS COMING ON IN HER VAN AND IT WAS THE SAME TYPE OF PROBLEM WITH THE RECALL LETTER SHE RECIEVED.
NHTSA ODI #10122326
50,000 miles · May 23, 2005
Air Bags
2001 TOWN & COUNTRY AIRBAG LIGHT LIGHTS UP INTERMITTENTLY. THE DEALER SAYS A CLOCKSPRING HAS FAILED NOT COVERED BY THE MANUFACTURER. THE DEALER WILL REPAIR BUT CHARGES A DEDUCTIBLE PER THE EXTENDED WARRANTY. THIS IS A SAFETY DEFECT THAT SHOULD BE COVERED BY THE MANUFACTURER, AGGRAVATED BY THE FACT THAT 1998-2000 VEHICLES, JUS…
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2001 TOWN & COUNTRY AIRBAG LIGHT LIGHTS UP INTERMITTENTLY. THE DEALER SAYS A CLOCKSPRING HAS FAILED NOT COVERED BY THE MANUFACTURER. THE DEALER WILL REPAIR BUT CHARGES A DEDUCTIBLE PER THE EXTENDED WARRANTY. THIS IS A SAFETY DEFECT THAT SHOULD BE COVERED BY THE MANUFACTURER, AGGRAVATED BY THE FACT THAT 1998-2000 VEHICLES, JUST BEFORE THIS MODEL YEAR, ARE COVERED BY A RECALL FOR THE EXACT SAME ITEM.
NHTSA ODI #10121914
Mileage unknown · Apr 26, 2005
Air BagsElectrical SystemPower Train
2001 CHRYSLER TOWN AND COUNTRY EXPERIENCING FAILURES WITH STEERING, INSTRUMENT PANEL, AIRBAGS, SEAT BELT WIRING HARNESS AND TRANSMISSION.*MR CONSUMER STATED I'VE HAD NOTHING BUT SERIOUS PROBLEMS WITH THIS VEHICLE SINCE NEW. EIGHT FRONT-END AND STEERING FAILURES, 6 INSTRUMENT PANEL ELECTRONIC FAILURES, 4 AIR BAG AND SEAT WIRING…
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2001 CHRYSLER TOWN AND COUNTRY EXPERIENCING FAILURES WITH STEERING, INSTRUMENT PANEL, AIRBAGS, SEAT BELT WIRING HARNESS AND TRANSMISSION.*MR CONSUMER STATED I'VE HAD NOTHING BUT SERIOUS PROBLEMS WITH THIS VEHICLE SINCE NEW. EIGHT FRONT-END AND STEERING FAILURES, 6 INSTRUMENT PANEL ELECTRONIC FAILURES, 4 AIR BAG AND SEAT WIRING HARNESS FAILURES AND NOW IT SEEMS, A SERIOUS TRANSMISSION PROBLEM. *BF *NM
NHTSA ODI #10119290
56,950 miles · Apr 25, 2005
Air Bags
WHILE DRIVING THE AIRBAG SENSOR LIGHT COMES ON. CONSUMER IS CONCERNED THAT IF INVOLVED IN A CRASH THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. *AK
NHTSA ODI #10119087
50,000 miles · Mar 23, 2005
Air BagsInjury
WHILE DRIVING 25 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR CUTS AND NECK INJURIES. CONSUMER REPORTED THE AIR BAG SENSOR LIGHT TO THE DEALER, WHO STATED THAT THERE WAS NO PROBLEM. *AK
NHTSA ODI #10115691
47,009 miles · Mar 7, 2005
Air Bags
CONSUMER CONCERNED ABOUT REPLACEMENT OF CLOCK SPRING ON 2001 CHRYSLER TOWN AND COUNTRY. *BF THE CONSUMER HAD THE CLOCKSPRING REPLACED AND IS REQUESTING REIMBURSEMENT, HOWEVER HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB
NHTSA ODI #10113712
57,000 miles · Mar 3, 2005
Air Bags
THE CRUISE CONTROL ON MY 2001 CHRYSLER TOWN AND COUNTRY DOESN'T TURN ON WHEN THE SWITCH IS ACTIVATED. I HAD THE SAME PROBLEM WITH MY 1997 PLYMOUTH GRAND VOYAGER. THE PROBLEM IN THE VOYAGER WAS TAKEN CARE OF WHEN THE DEALER REPLACED THE CLOCK SPRING (SAFETY RECALL) IN THE STEERING COLUMN. IF A DEFECTIVE CLOCK SPRING FORCED A SAFE…
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THE CRUISE CONTROL ON MY 2001 CHRYSLER TOWN AND COUNTRY DOESN'T TURN ON WHEN THE SWITCH IS ACTIVATED. I HAD THE SAME PROBLEM WITH MY 1997 PLYMOUTH GRAND VOYAGER. THE PROBLEM IN THE VOYAGER WAS TAKEN CARE OF WHEN THE DEALER REPLACED THE CLOCK SPRING (SAFETY RECALL) IN THE STEERING COLUMN. IF A DEFECTIVE CLOCK SPRING FORCED A SAFETY RECALL IN MY 1997 GRAND VOYAGER, WHY IS IT ACCEPTABLE FOR ME TO DRIVE MY 2001 TOWN AND COUNTRY WITH THE SAME DEFECTIVE CLOCK SPRING? *JB
NHTSA ODI #10112456
Mileage unknown · Jan 19, 2005
Air Bags
CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING, BUT THE INFORMATION CONCERNING YEAR, MAKE AND MODEL DID NOT APPEAR IN NHTSA DATA BASE. CONSUMER COMPLAINED THAT THE DEALER CHARGED HER $220.42 FOR THE CLOCK SPRING RECALL REPAIRS. *AK RECALL CAMPAIGN; THE CHECK AIR BAG LIGHT CAME ON WHILE THE VEHICLE WAS BE…
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CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING, BUT THE INFORMATION CONCERNING YEAR, MAKE AND MODEL DID NOT APPEAR IN NHTSA DATA BASE. CONSUMER COMPLAINED THAT THE DEALER CHARGED HER $220.42 FOR THE CLOCK SPRING RECALL REPAIRS. *AK RECALL CAMPAIGN; THE CHECK AIR BAG LIGHT CAME ON WHILE THE VEHICLE WAS BEING DRIVEN. *TC
NHTSA ODI #10105296
50,000 miles · Jan 5, 2005
Air BagsFuel System, GasolinePower Train
AIR BAG SENSOR LIGHT BLINKS ON AND OFF. A RECALL WAS ISSUED ON THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE VEHICLE HAD NUMEROUS PROBLEMS SUCH AS STEERING PROBLEMS, SLIDING PROBLEMS, BRAKE AND ACCELERATION PROBLEMS, A STRONG ODOR OF GAS AND THEFRONT SWAY BARS AND REAR SHOCKS WERE …
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AIR BAG SENSOR LIGHT BLINKS ON AND OFF. A RECALL WAS ISSUED ON THE CLOCK SPRING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE VEHICLE HAD NUMEROUS PROBLEMS SUCH AS STEERING PROBLEMS, SLIDING PROBLEMS, BRAKE AND ACCELERATION PROBLEMS, A STRONG ODOR OF GAS AND THEFRONT SWAY BARS AND REAR SHOCKS WERE REPLACED *JB
NHTSA ODI #10099961
NHTSA investigations
3EA05009 · Headlight Malfunction
Opened Jun 1, 2005 · Closed May 2, 2006
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (3)
Electrical System
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
Exterior Lighting:headlights:switch
OWNER REPORTS INDICATE ALLEGATIONS OF IMPROPER HEADLIGHT OPERATION OF ONE OR BOTH HEADLIGHTS.SOME REPORT INTERMITTENT OUTAGE OR DIMMING.MANY REPORT THAT THE CONDITION IS RANDOM; IT SOMETIMES DOES NOT REPEAT AND LASTS FOR A VERY SHORT DURATION. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.
PE05004 · Headlight Malfunction
Opened Feb 2, 2005 · Closed Jun 1, 2005
Status: closed (inferred from source dates) · Electrical System; Exterior Lighting:headlights; Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Additional source detail variants (3)
Electrical System
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
Exterior Lighting:headlights:switch
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS FROM CONSUMERS THAT THEIR HEADLIGHTS WOULD MALFUNCTION IN VARIOUS WAYS FROM FLICKERING TO COMPLETE NON-ILLUMINATION.HEADLIGHT OPERATION IS MONITORED BY THE VEHICLE'S BODY CONTROL MODULE (BCM) AND FRONT CONTROL MODULE (FCM).ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS (EA05-009) TO FURTHER EXAMINE THE ISSUE.
EA04031 · Power Liftgate Latch
Opened Nov 22, 2004 · Closed Apr 7, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Additional source detail variants (2)
Latches/locks/linkages
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
Latches/locks/linkages:tailgate:latch
THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.
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