SEVERAL INCIDENTS OF SERPENTINE BELT DISENGAGED (SLIPPED OFF PULLEYS) CAUSED LOSS OF STEERING AND OVERHEATED ENGINE. FIRST TIME HAPPENED IN CAR WASH AND THREE TIMES DRIVING THROUGH RAIN PUDDLES. *TR
2000 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
168 reports with mileage · 138 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
306 reportsTL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE FAILURE RECURRED MOST OFTEN WHEN DRIVING IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC FOR DIAGNOSTIC TEST IN WHERE THE TECHNICIAN ADVISED THAT THE DRIVER' S SI…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE FAILURE RECURRED MOST OFTEN WHEN DRIVING IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTO MECHANIC FOR DIAGNOSTIC TEST IN WHERE THE TECHNICIAN ADVISED THAT THE DRIVER' S SIDE STRUT MOUNT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 20 MPH WHEN THE HEAT WAS ACTIVATED AND THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS WOULD SPORADICALLY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. WHERE THE MECHANIC CONFIRMED THAT THERE W…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 20 MPH WHEN THE HEAT WAS ACTIVATED AND THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS WOULD SPORADICALLY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. WHERE THE MECHANIC CONFIRMED THAT THERE WAS AN ISSUE WITH THE IGNITION SWITCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.
MY 2000 CHRYSLER TOWN AND COUNTRY VAN WHICH I PURCHASED NEW FROM A BRAUN MOBILITY DEALER IN OKLAHOMA HAS SMELLED LIKE GAS FOR A LONG TIME. I ESPECIALLY NOTICED IT AFTER I FILLED UP THE TANK. I THOUGHT THAT IT WAS FROM BEING OVER FILLED. THE SMELL CONTINUED TO GET WORSE SO I FINALLY INVESTIGATED FURTHER WITH MY DEALER. I WAS T…
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MY 2000 CHRYSLER TOWN AND COUNTRY VAN WHICH I PURCHASED NEW FROM A BRAUN MOBILITY DEALER IN OKLAHOMA HAS SMELLED LIKE GAS FOR A LONG TIME. I ESPECIALLY NOTICED IT AFTER I FILLED UP THE TANK. I THOUGHT THAT IT WAS FROM BEING OVER FILLED. THE SMELL CONTINUED TO GET WORSE SO I FINALLY INVESTIGATED FURTHER WITH MY DEALER. I WAS TOLD THAT THE BRAUN MOBILITY CORPORATION HAD TO REMOVE THE ORIGINAL CHRYSLER FUEL TANK AND INSTALL A BRAUN FUEL TANK FOR THE MOBILITY PORTION OF THE VAN TO WORK. THE VAN HAS A RAMP THAT ALLOWS A WHEELCHAIR ACCESS. THE DEALER INFORMED ME THAT THEY HAVE HAD 9 BRAUN FUEL TANKS LEAK DUE TO A WARP IN THE PLASTIC BRAUN TANK. MY VAN HAS NEVER BEEN WRECKED, IT HAS ALWAYS BEEN STORED IN A GARAGE, IT IS IN ALMOST NEW CONDITION AND IS ALL ORIGINAL. I HAVE NEVER HEARD OF A GAS TANK NOT OUTLASTING A CAR. MY INTENTIONS ARE TO KEEP THIS VAN FOR AS LONG AS IT IS PRACTICAL. THE BRAUN CONVERSION IS VERY EXPENSIVE BUT IS WORTH ALMOST NOTHING ON THE USED MARKET. I CONSIDER THIS ISSUE TO BE WORTH OF A RECALL . I ALSO CONSIDER THIS ISSUE TO BE A MAJOR LIFE SAFETY CONCERN THAT NEEDS TO BE INVESTIGATED IMMEDIATELY BEFORE SOMEBODY DIES. THE MECHANIC AT THE DEALER TOLD ME NOT TO DRIVE THE CAR UNDER ANY CIRCUMSTANCES UNTIL THE NEW TANK IS INSTALLED. THE NEW TANK WAS INSTALLED AND I NOTICED IT IS A TOTALLY NEW AND IMPROVED DESIGN THAT SUPPOSEDLY DOESN'T WARP. I HAVE WRITTEN BRAUN THROUGH THE BRAUN DEALER BUT HAVE GIVEN UP ON GETTING A RESPONSE. I UNDERSTAND REPLACING PARTS THAT HAVE NORMAL WEAR. TRANSMISSIONS GO OUT, BRAKES WEAR OUT, AIR FILTERS NEED CHANGED, ENGINES LOSE COMPRESSION OVER TIME, SPARK PLUGS NEED REPLACED, BUT A GAS TANK? I'VE NEVER HEARD OF A GAS TANK WARPING AND LEAKING FUEL. AM I CRAZY? *TR
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF WHEN A CHILD WAS ABLE TO MOVE THE GEAR SHIFTER INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL, WHILE THE CONTACT WAS STANDING IN THE EXTERIOR OF THE VEHICLE . THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VE…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF WHEN A CHILD WAS ABLE TO MOVE THE GEAR SHIFTER INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL, WHILE THE CONTACT WAS STANDING IN THE EXTERIOR OF THE VEHICLE . THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE WHILE IT WAS IN MOTION AND PLACED THE VEHICLE INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT NOTICED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 102,000.
I AM ON MY THIRD POWER WINDOW CABLE AND MOTOR. ALL THREE ON THE PASSENGER SIDE. *TR
RUSTED LEFT STRUT TOWER CAP ON A CHRYSLER 2000 TOWN AND COUNTRY. THIS IS A COMMON PROBLEM WITH THE VAN JUST CHECK THE BLOGS ON A COMPUTER OR CALL AN AUTO REPAIR SHOP. THIS IS A DANGEROUS PROBLEM I'M TOLD IF THE PROBLEM WAS NOT DISCOVERED IT'S POSSIBLE THE STRUT COULD FORCE THROUGH THE RUSTED TOWER TOP CAUSING THE DRIVER TO LOSE …
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RUSTED LEFT STRUT TOWER CAP ON A CHRYSLER 2000 TOWN AND COUNTRY. THIS IS A COMMON PROBLEM WITH THE VAN JUST CHECK THE BLOGS ON A COMPUTER OR CALL AN AUTO REPAIR SHOP. THIS IS A DANGEROUS PROBLEM I'M TOLD IF THE PROBLEM WAS NOT DISCOVERED IT'S POSSIBLE THE STRUT COULD FORCE THROUGH THE RUSTED TOWER TOP CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING. THE REPAIR WILL COST ME $300.00 TO $400.00 DOLLARS. THIS IS AN OBVIOUS BAD DESIGN THAT NEEDS TO BE RECALLED BY CHRYSLER BEFORE PEOPLE LOSE THEIR LIVES.CONSUMERS PURCHASE AUTOS IN GOOD FAITH THAT THEY WILL BE SAFE AND THAT WE WILL NOT HAVE TO BE FINANCIALLY PENALIZED FOR BAD DESIGNS. *TR
CHRYSLER 2000 TOWN AND COUNTRY STRUT TOWER RUST. DRIVERS SIDE OF STRUT TOWER RUSTED SO BAD THAT THE STRUT IS GOING TO RIP THROUGH THE TOP OF THE RUSTED TOWER. THIS IS A COMMON SAFETY ISSUE PROBLEM THAT SHOULD BE COVERED UNDER A CALL BACK SAFETY ISSUE. MY VAN IS PARKED IN MY GARAGE WHEN NOT IN USE, SO MY VAN HAS LITTLE EXPOSURE T…
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CHRYSLER 2000 TOWN AND COUNTRY STRUT TOWER RUST. DRIVERS SIDE OF STRUT TOWER RUSTED SO BAD THAT THE STRUT IS GOING TO RIP THROUGH THE TOP OF THE RUSTED TOWER. THIS IS A COMMON SAFETY ISSUE PROBLEM THAT SHOULD BE COVERED UNDER A CALL BACK SAFETY ISSUE. MY VAN IS PARKED IN MY GARAGE WHEN NOT IN USE, SO MY VAN HAS LITTLE EXPOSURE TO THE HARSH WEATHER ELEMENTS. WE KEEP OUR VAN WASHED AND WAXED OIL CHANGED EVERY 2000 MILES SO THE VAN IS KEPT MECHANICALLY AND COSMETICALLY IN GOOD REPAIR. THIS IS DEFINITELY A DESIGN FLAW THAT CHRYSLER WILL NOT STAND BEHIND. WHY WOULD ANYONE WANT TO PURCHASE AN AMERICAN VEHICLE? WITH ALL OF OUR TECHNOLOGY WE PRODUCE FLAWED DESIGNED VEHICLES. I WILL NOT GET INTO CHEVY SILVERADO STEERING COLUMN BANGING AND TRANSFER CASE PUMP RUB. I WILL NO LONGER PURCHASE AMERICAN FLAWED TECHNOLOGY VEHICLES. SHAME ON THE AMERICAN AUTO INDUSTRY FOR RIPPING OF CONSUMERS THAT DON'T HAVE THE MONEY WASTE ON REPAIRING THE ONGOING FLAWS. *TR
WHILE DRIVING CHRYSLER T&C FRONT RIGHT WHEEL SHOOK, THEN CAME OFF. BOLTS SHAVED OFF. I SEE MANY OTHER COMPLAINTS OF THIS, SO THERE IS CLEARLY AN ISSUE HERE. I FEEL SO FORTUNATE THAT I WAS ONLY DRIVING 15 MPH ON A SIDE STREET AND WAS NOT CROSSING A BUSY HIGHWAY WHEN THIS INCIDENT OCCURRED! *TR
Official recalls
204V480000 · Air Bags
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
00V268000 · Fuel System, Gasoline:fuel Injection System
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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