NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
306 reportsMileage unknown · Oct 3, 2013
Equipment
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HITCH ON THE VEHICLE WAS PARTIALLY FRACTURED AND HE WAS CONCERNED THAT THE HITCH COULD BECOME COMPLETELY DETACHED ANY MOMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10E034000 (EQUIPMENT) BUT WAS ADVISED THAT THE VEHICLE WAS NO…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HITCH ON THE VEHICLE WAS PARTIALLY FRACTURED AND HE WAS CONCERNED THAT THE HITCH COULD BECOME COMPLETELY DETACHED ANY MOMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10E034000 (EQUIPMENT) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10546630
140,560 miles · Jul 23, 2013
Engine And Engine CoolingSteering
WHILE MY WIFE WAS PULLING INTO A DRIVEWAY SHE DROVE THRU A SMALL PUDDLE AND THE WATER SPLASHED UP ON THE IDLER PULLEY AND CAUSED THE BELT TO SLIP. THIS IN TURN CAUSED THE VEHICLE TO LOSE POWER STEERING. SHE ENDED UP IN THE YARD INSTEAD OF THE DRIVEWAY. I HAVE BEEN IN QUALITY SINCE 1985 AND I AM CURRENTLY A QUALITY MANAGER SO I A…
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WHILE MY WIFE WAS PULLING INTO A DRIVEWAY SHE DROVE THRU A SMALL PUDDLE AND THE WATER SPLASHED UP ON THE IDLER PULLEY AND CAUSED THE BELT TO SLIP. THIS IN TURN CAUSED THE VEHICLE TO LOSE POWER STEERING. SHE ENDED UP IN THE YARD INSTEAD OF THE DRIVEWAY. I HAVE BEEN IN QUALITY SINCE 1985 AND I AM CURRENTLY A QUALITY MANAGER SO I AM REALLY SURPRISED WITH CHRYSLERS' LACK OF CONCERN WITH THIS DESIGN PROBLEM. I AM REALLY DISAPPOINTED WITH CHRYSLER AND THE NHTSA FOR NOT DOING SOMETHING ABOUT THIS ISSUE. MAYBE IT IS TIME TO LET SOME OF THE NATIONAL INVESTIGATIVE TV SHOWS KNOW ABOUT THE PROBLEM. *TR
NHTSA ODI #10526453
177,000 miles · Mar 11, 2013
Suspension
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER STRUT MOUNT WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS N…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER STRUT MOUNT WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 177,000. *TR
NHTSA ODI #10502357
320,000 miles · Feb 10, 2013
Service Brakes
I WAS DRIVING IN TRAFFIC AND TRIED TO STOP APPLIED BRAKES AND THE PEDAL WENT DOWN TO THE FLOOR. I HAD TO VEER TO THE RIGHT TO PREVENT HITTING CAR IN FRONT OF ME. THIS HAPPENED WITH MY DAUGHTER DRIVING SEVERAL TIMES BEFORE AND SHE DID NOT TELL US. WE PUT NEW BRAKES ON THE CAR AND STILL HAVE THE PROBLEM. *TR
NHTSA ODI #10497650
168,000 miles · Nov 1, 2012
Electrical SystemEngine
I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY NEW FROM A CHRYSLER DEALER IN WI. DURING THE MONTH OF OCTOBER 2012, THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF VARIOUS TRIPS AT VARYING SPEEDS THE VAN STALLED S…
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I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY NEW FROM A CHRYSLER DEALER IN WI. DURING THE MONTH OF OCTOBER 2012, THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF VARIOUS TRIPS AT VARYING SPEEDS THE VAN STALLED SEVERAL MORE TIMES WHILE IN MOTION. THE PROBLEM WAS SO SPORADIC THAT IT WOULD GO AWAY FOR A FEW DAYS AND RANDOMLY RETURNED. THE CAR DOES NOT GIVE ANY SIGNS PRIOR TO STALLING SUCH AS SPUTTERING. THE VAN EVEN STALLS WHILE GOING STRAIGHT OR THROUGH CURVES AND TURNS LEAVING THE DRIVER TO MUSCLE THE CAR SAFELY TO A STOP BEFORE HAVING TO RESTART IT. AN INDEPENDENT MECHANIC WHO STATED THE PROBLEM HASN'T THROWN A CODE FOR THEM TO DIAGNOSE AND THEY WERE UNSUCCESSFUL IN GETTING THE CAR TO STALL OUT FOR THEM DURING TEST DRIVES. FROM THE COMPLAINTS THAT I'VE SEEN IT APPEARS THAT THE STALLING PROBLEMS ARE OCCURRING ON TOWN&COUNTRY MODELS RANGING FROM 1997-2007 AND IS AFFECTING BOTH THE 3.3LTR ENGINE AS WELL AS THE 3.8LTR ENGINE. IT SEEMS THAT THIS PROBLEM IS COMMON ENOUGH AMONG OWNERS. HAS THERE BEEN ANY RESOLUTION TO THIS ISSUE THAT ANYONE IS AWARE OF> *TR
NHTSA ODI #10482920
148,000 miles · Oct 22, 2012
Engine
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH DURING RAINY WEATHER, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE SERPENTINE BELT HAD BECOME DETACHED. THE VEHICLE WAS REPAIRED BY REPLACING…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH DURING RAINY WEATHER, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE SERPENTINE BELT HAD BECOME DETACHED. THE VEHICLE WAS REPAIRED BY REPLACING THE SERPENTINE BELT ON THE CORRECT TRACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. THE CURRENT MILEAGE WAS APPROXIMATELY 149,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10481408
162,000 miles · Sep 5, 2012
Air BagsElectrical SystemVehicle Speed Control
AIR BAG WARNING LIGHT BEGAN FLASHING IN JANUARY 2012; CRUISE CONTROL & STEREO CONTROLS ON STEERING WHEEL QUIT WORKING IN JUNE 2012; HORN QUIT WORKING IN JULY 2012. READ ABOUT RECALL ON 1994 - 2000 MODELS FOR FAULTY CLOCKSPRING. *TR
NHTSA ODI #10473951
107,000 miles · May 8, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE DROVE OVER A POTHOLE AND THE SERPENTINE BELT SLIPPED OFF OF THE ENGINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BELT CHANGED, BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE BELT HAD FALLEN OFF FO…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE DROVE OVER A POTHOLE AND THE SERPENTINE BELT SLIPPED OFF OF THE ENGINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BELT CHANGED, BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE BELT HAD FALLEN OFF FOUR TIMES. THE FAILURE MILEAGE WAS 107,000.
NHTSA ODI #10457827
153,000 miles · Jan 25, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DIAGNOSED THAT THE CAM SHAFT WAS FRACTURED . THE VEHICLE WA…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DIAGNOSED THAT THE CAM SHAFT WAS FRACTURED . THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 153,000.
NHTSA ODI #10445173
Mileage unknown · Jan 24, 2012
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A FUEL LEAK. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THERE WAS A RECALL ON THE FUEL RAIL FOR THE MODEL YEAR VEHICLE UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYST…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A FUEL LEAK. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THERE WAS A RECALL ON THE FUEL RAIL FOR THE MODEL YEAR VEHICLE UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM). THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS REPAIRED IN 2003 UNDER THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/16/12*LJ
NHTSA ODI #10445051
NHTSA investigations
4EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available