Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
1725–50K
4250–75K
3875–100K
29100–150K
25150K+
168 reports with mileage · 138 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports16 fire reports15 injury reports
What owners actually said
306 reports
57,257 miles · Jan 21, 2003
SeatsFire
2000 CHRYSLER TOWN& COUNTRY (LIMITED) OWED FOR 2 YEARS 11 MONTHS, 57300 MILES -I WENT TO MY VEHICLE TO RUN AN ERRAND. WHILE SITTING IN MY DRIVEWAY, I TURNED ON THE SEAT HEATER TO WARM IT UP DUE TO THE SEVERE COLD. THE SEAT BEGAN TO SMOKE AND BURNED THROUGH THE LEATHER SEAT. I IMMEDIATELY TURNED OFF THE SEAT HEATER AND SAW GLO…
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2000 CHRYSLER TOWN& COUNTRY (LIMITED) OWED FOR 2 YEARS 11 MONTHS, 57300 MILES -I WENT TO MY VEHICLE TO RUN AN ERRAND. WHILE SITTING IN MY DRIVEWAY, I TURNED ON THE SEAT HEATER TO WARM IT UP DUE TO THE SEVERE COLD. THE SEAT BEGAN TO SMOKE AND BURNED THROUGH THE LEATHER SEAT. I IMMEDIATELY TURNED OFF THE SEAT HEATER AND SAW GLOWING EMBERS AROUND THE HOLE THAT WAS CREATED FROM A HIGH HEAT SOURCE. I TURNED SEAT HEATER BACK ON TO CONFIRM THE SOURCE OF THE GLOWING EMBERS. SPARKS BEGAN TO SHOT OUT OF HOLE IN BURNT LEATHER SEAT. MY THOUGHTS ARE THAT SOMETHING IN THE HEATER CAUSED THE SMOKE AND GLOWING EMBERS. ALTHOUGH, THIS CAR HAS HIGH MILEAGE, THE LEATHER SEATS ARE IN EXCELLENT CONDITION. I WOULD EXPECT THAT THE SEAT HEATER WOULD BE REASONABLY DURABLE. THIS CAR HAS THE CHRYSLER BASIC WARRANTY, BUT THE ISSUE OF SAFETY/HAZARD CANNOT BE DENIED. IF THIS HAD BEEN THE PASSENGERS SEAT WITH A CHILD, INSTEAD OF AN ADULT, THE OUTCOME MAY HAVE BEEN COMPLETELY DIFFERENT. ALSO, IF I HAD BEEN DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE (MY ROUTE TO WORK IS VA INTERSTATE 66 AND IS USUALLY VERY HEAVILY TRAVELED) I MIGHT NOT HAVE BEEN ABLE TO GET TO THE SIDE OF THE ROAD SAFELY. NOTE, DURING THIS EVENT, NO FUSES BURNED OUT TO MY KNOWLEDGE.
NHTSA ODI #10003137
Mileage unknown · Jan 6, 2003
Seats
WHILE DRIVING CONSUMER STARTED SMELLING BURNING OF WIRERS. SMELL WAS COMING FROM UNDER DRIVER'S SEAT. DEALER NOTIFIED. PH..
NHTSA ODI #10002070
47,500 miles · Jan 6, 2003
SeatsFire
SEAT WARMER IN DRIVER SIDE SEAT CAUGHT FIRE AND BURNED HOLE IN SEAT AND DAMAGED WOMANS COAT.
NHTSA ODI #10000562
Mileage unknown · Dec 4, 2002
Electrical SystemEngine And Engine CoolingSteering
ALL 4 INCIDENTS HAPPENED ON A RAINY DAY (SPRING 1X (WIFE DRIVING AND TURNING FROM A STOP LIGHT 5-10 MPH), FALL 2X IN ONE DAY(30-40MPH), LAST INCIDENT 12/4/02 (30-40MPH)). WHEN BELT SLIPS OFF, POWER STEERING DISABLED, POWER BRAKE DISABLED, ALTERNATOR DISABLED, COOLING SYSTEM DISABLED, ENGINE OVERHEATS, STALLS WHEN BATTERY RUNS O…
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ALL 4 INCIDENTS HAPPENED ON A RAINY DAY (SPRING 1X (WIFE DRIVING AND TURNING FROM A STOP LIGHT 5-10 MPH), FALL 2X IN ONE DAY(30-40MPH), LAST INCIDENT 12/4/02 (30-40MPH)). WHEN BELT SLIPS OFF, POWER STEERING DISABLED, POWER BRAKE DISABLED, ALTERNATOR DISABLED, COOLING SYSTEM DISABLED, ENGINE OVERHEATS, STALLS WHEN BATTERY RUNS OUT. LOCAL DEALER (SPIRIT CHRYSLER, LUBBOCK) HAS NO IDEA WHY THE PROBLEM PERSIST. DT
NHTSA ODI #770436
Mileage unknown · Nov 29, 2002
Electrical System
VEHICLE WAS PARKED IN THE DRIVEWAY. CONSUMER HEARD VEHICLES' ALARM BLOWING, AND WENT OUTSIDE TO SEE WHY. THE VEHICLE WAS ON FIRE. THE FIRE MARSHALL INSPECTED VEHICLE AND INDICATED THAT THE FIRE WAS CAUSED BY THE ELECTRICAL SYSTEM. THIS VEHICLE WAS A DEALERSHIP DEMO AT TIME OF PURCHASE. PLEASE PROVIDE MORE DETAILS.PH
NHTSA ODI #8023427
Mileage unknown · Nov 24, 2002
Air BagsCrashInjury
NO SUMMARY. DT
NHTSA ODI #770065
60,000 miles · Nov 14, 2002
SeatsFire
THE PASSENGER SIDE SEAT BURNED. THE SPONTANEOUS IGNITION WAS CAUSED BY THE HEATING ELEMENT IN THE SEAT CUSHION WHICH BURNED A HOLE THROUGH THE LEATHER SEAT. NO ONE WAS OCCUPYING THE SEAT AT THE TIME OF THE INCIDENT. *MR *NLM
NHTSA ODI #8022747
Mileage unknown · Nov 14, 2002
SeatsFire
OEM SEAT HEATER CAUSED FIRE AND BURNED HOLE IN THE LEATHER. CAN'T SEEM TO GET CHRYSLER INTERESTED IN THIS POTENTIALLY SERIOUS ISSUE. DT
NHTSA ODI #769711
56,000 miles · Nov 1, 2002
Power Train
WHILE DRIVING IN THE PASSING LANE ON A THRUWAY, THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER WAS ABLE TO PULLED OVER SAFELY. THE DEALER WAS NOTIFIED. SCC
NHTSA ODI #8022069
Mileage unknown · Oct 9, 2002
Equipment
CONSUMER STATES THAT THE VEHICLE IS LEAKING FUEL IN CAB OF CAR. CONSUMER CAN SMELL FUEMS, AND FEELS UNSAFE. DEALER ALSO DISCOVERED THAT THE AIR CONDITION EVAPORATOR NEEDS REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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