Air Bags. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

18 crash reports28 fire reports13 injury reports

What owners actually said

362 reports

Mileage unknown · May 13, 2002

Fuel System, Gasoline

CONSUMER CONTACTED DEALER REGARDING DEFECTS IN VEHICLE. HOWEVER, CONSUMER WAS TOLD BY THE DEALERSHIP THAT VEHICLE WAS NOT INCLUDED IN RECALL O0 V 268 000. HOWEVER, CONSUMER WAS IN FACT INCLUDED IN RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ODI #8009723

Mileage unknown · May 2, 2002

Power Train

WHILE DRIVING 10 MPH THERE WAS A LOUD NOISE COMING FROM UNDER THE HOOD AND VEHICLE STARTED TO SLOW DOWN. VEHICLE WAS TOWED TO DEALER, THE TRANSMISSION NEEDS TO BE REPLACED.*JB

NHTSA ODI #8009025

Mileage unknown · May 2, 2002

Electrical System

CONSUMER STATES THAT THE TRANSAXLE INPUT SPEED SENSOR WAS REPLACED. WHILE DRIVING, THE VEHICLE STALLED, DEALER INFORMED CONSUMER THAT THE COMPUTER WOULD HAVE TO BE REPLACED. *SLC

NHTSA ODI #565538

Mileage unknown · Apr 8, 2002

Wheels

RIMS WERE CORRODING FROM INSIDE OUT. MECHANIC WAS TOLD THAT THIS CONDITION WAS UNSUAL.*AK

NHTSA ODI #8007056

Mileage unknown · Mar 28, 2002

SeatsFire

Read full complaint

THIS IS A CORRECTED COMPLAINT FROM ODI#759939. WE PURCHESD THE VAN WITH 38,600 MILES. WE BELIEVED WE HAD A 3,000 MILE OR 3 MONTH WARRANTY. THE DRIVER'S SIDE SEAT HEATER SHORTED AND CAUSED THE SEAT TO CATCH FIRE. NOT A SMOLDER, A REAL FIRE WITH FLAME AND SMOKE ETC. MY 4 CHILDREN WERE IN THE VEHICLE. FORTUNATELY MY WIFE WAS STANDING NEAR THE VAN AND WAS ABLE TO PUT THE FIRE OUT WITH SNOW. WE NOTIFIED SCOTT MORRIS AT MORRIS MOTORS AND HE SAID HE WOULD CHECK INTO THE SITUATION. WE HAVE WAITED PATIENTLY AND ONLY CALLED EVERY COUPLE OF WEEKS. HE KEPT TELLING US CHRYSLER WOULD CALL US. NO-ONE EVER CALLED. TODAY SCOTT SAID HE WILL DO NOTHING AND SHOULD HAVE LET THE VAN BURN UP. NO KIDDING, HE SAID THAT. WE CALLED CHRYSLER OURSELVES. THEY TOLD US THEY WOULD DO NOTHING AND NOT TO CALL BACK AND THAT WE COULD NOT SPEAK WITH ANY SUPERVISORS. WHAT IF THE VAN BURNED WITH MY CHILDREN IN THE VEHICLE AND WE COULDN'T PUT THE FIRE OUT? WHAT IF THE VAN BURNS WHILE PARKED IN MY GARAGE AND CAUSES A HUGE CATASTROPHE? WE NEED HELP AND NO-ONE IS WILLING TO HELP US. THEY ARE, IN FACT, RUDE AND SARCASTIC. ALL WE ARE ASKING IS FOR A NEW SEAT THAT IS WORKING PROPERLY AND SAFELY. THAT IS ALL WE WANT. PLEASE HELP. THANK YOU. NLM

NHTSA ODI #759944

Mileage unknown · Mar 22, 2002

Fuel System, Gasoline

CONSUMER RECEIVED RECALL LETTER 99V268000 FOR SEAL ON FUEL RAIL. CONSUMER CONTACTED DEALER ,AND THEY STATED THAT PARTS WERE NOT AVAILABLE. CONSUMER WAS CONCERNED BECAUSE A FIRE COULD START. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ODI #8006215

Mileage unknown · Mar 13, 2002

Seat Belts

RESTRAINTS COME LOOSE WHEN HIT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

NHTSA ODI #8005564

Mileage unknown · Feb 5, 2002

Vehicle Speed Control

WHEN DISENGAGING SPEED CONTROL BY DEPRESSING BRAKE PEDAL, VEHICLE WOULD IDLE HIGH AND GAIN SPEED. DEALER HAS BEEN NOTIFIED, AND COULD NOT REMEDY PROBLEM. *AK *JB

NHTSA ODI #8003517

Mileage unknown · Feb 4, 2002

Vehicle Speed Control

Read full complaint

CRUISE CONTROL DOES NOT WORK. WHEN IT IS ON AND SET IT DOES NOT HOLD SPEED. IF LEFT ON IT WILL UNEXPECTEDLY ACCELERATE AND THEN WILL NOT TURN OFF WITH THE BRAKE. THE ONLY WAY TO TURN IT OFF IT AT THE STEERING SWITCH. IT WAS NOT WORKING ONE NIGHT AND THE VAN ACELLERTAED AS I WAS CHANGING LANES ON ICE. MY REACTION WAS TO BRAKE AND VAN ACELERATED IMMEDIATLEY AFTER I TOOK MY FOOT OFF THE BRAKE. GOOD THING I REMEMBERED QUICKLY TO USE SWITHCH AT STERRING WHEEL FOR THERE WERE OTHER AUTO AROUND. THE CHYSLER SERVICE CENTER THAT I HAVE TAKEN MY VAN TO THREE TIMES HAS NOT BEEN ABLE TO DIAGNOSE THIS PROBLEM YET AND THEREFORE IT IS NOT FIXED. I WILL CONTINUE TO TRY AND GET THE CRUISE CONTROL FIXED . I NEVER USE MY CRUISE CONTROL BECAUSE IT IS SO DANGEROUS. I HOPE NO OTHERS ARE INJURED DISCOVERING THIS PORBLEM.*AK

NHTSA ODI #757749

Mileage unknown · Jan 22, 2002

Latches/locks/linkages

SLIDING DOOR AND HATCH DOOR SHAKE LOOSELY. AT ONE POINT, DOORS OPENED UP WHILE CONSUMER WAS DRIVING. CONTACTED DEALER AND THE DEALER NOTED THAT THERE WAS A RATTLE AND MADE AN ADJUSTMENT, BUT PROBLEM STILL OCCURS.*AK *TT

NHTSA ODI #8002529

Official recalls

04V480000 · Air Bags

Oct 6, 2004

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V076000 · Seat Belts:rear/other

Mar 8, 2002

ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

01V119000 · Seat Belts:front:retractor

Apr 11, 2001

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Consequence & remedy

Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA04013 · Driver Air Bag Clockspring Failure

Opened Jun 4, 2004 · Closed May 25, 2005

Status: closed (inferred from source dates) · Air Bags:frontal

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

PE04017 · Overheating Of Seat Heaters

Opened Feb 18, 2004 · Closed Jun 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

RQ04001 · Driver Air Bag Clockspring Failure

Opened Jan 28, 2004 · Closed Jun 4, 2004

Status: closed (inferred from source dates) · Air Bags:frontal

COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

PE00034 · Overheating Of Front Seat Heaters

Opened Aug 31, 2000 · Closed Jan 5, 2001

Status: closed (inferred from source dates) · Electrical System

ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available

EA99013 · Post Collision Fuel System

Opened Jun 11, 1999 · Closed Aug 10, 2001

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

No summary supplied.

PE99010 · POST-COLLISION Fuel System Integrity

Opened Feb 3, 1999 · Closed Jun 11, 1999

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap

There is no summary currently available