NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
44 reportsClear category filter270,000 miles · Jul 29, 2016
EnginePower TrainService Brakes
I WAS DRIVING ON STREET AND BRAKES WENT OUT. DID NOT HIT ANYONE BUT HAD TO DRIVE TO SHOP DO TO NO BRAKES VERY SLOW. BRAKES LINE RUSTED OUT AND HAD TO REPLACE BRAKE LINES USED EMERGENCY BRAKE TO STOP AND GO. ALL PARTS OF VAN IS RUSTING FRAME THAT HOLDS MOTOR IN RUSTED AND CAN NOT TRADE IN DO TO DEALER SAID IT IS A SAFETY FACTOR A…
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I WAS DRIVING ON STREET AND BRAKES WENT OUT. DID NOT HIT ANYONE BUT HAD TO DRIVE TO SHOP DO TO NO BRAKES VERY SLOW. BRAKES LINE RUSTED OUT AND HAD TO REPLACE BRAKE LINES USED EMERGENCY BRAKE TO STOP AND GO. ALL PARTS OF VAN IS RUSTING FRAME THAT HOLDS MOTOR IN RUSTED AND CAN NOT TRADE IN DO TO DEALER SAID IT IS A SAFETY FACTOR AND IT CAN NOT BE REPAIRED DO TO RUST.
NHTSA ODI #10891743
152,950 miles · Jul 15, 2012
EnginePower TrainService Brakes
ON THIS DAY I WAS SITING IN MY VAN WITH THE IGNITION IN THE ON POSITION RESETTING MY CLOCKS IN THE VEHICLE I RESTED MY HAND ON THE SHIFTER WHEN IT RELEASED FROM PARK INTO REVERSE GEAR WITHOUT THE ENGINE RUNNING THERE ARE NO BRAKES BECAUSE OF POWER BRAKING YOU CANT STOP ON A DIME SO I QUICKLY ENGAGED THE PARKING BRAKE TO STOP THE…
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ON THIS DAY I WAS SITING IN MY VAN WITH THE IGNITION IN THE ON POSITION RESETTING MY CLOCKS IN THE VEHICLE I RESTED MY HAND ON THE SHIFTER WHEN IT RELEASED FROM PARK INTO REVERSE GEAR WITHOUT THE ENGINE RUNNING THERE ARE NO BRAKES BECAUSE OF POWER BRAKING YOU CANT STOP ON A DIME SO I QUICKLY ENGAGED THE PARKING BRAKE TO STOP THE VEHICLE FROM ROLLING DOWN MY DRIVE. I IMMEDIATELY CONTACTED CHRYSLER WHO CLAIMS THEY ARE NOT RESPONSIBLE FOR THIS ISSUE SINCE THEY DID NOT INSTALL THIS SAFTEY FEATURE ON ANY CHRYSLER TOWN AND COUNTRY VAN TO DATE ALSO I HAVE AN ISSUE WITH WHEN IT RAINS THE SERPENTINE BELT FALLS OFF THE PULLEYS IF WATER SPLASHES UP ONTO THE BELT ITSELF CAUSING LOSS OF BRAKES AND STEERING DUE TO THIS DEFECT CHRYSLER IS AWARE OF THIS ISSUE BUT AGAIN REFUSES TO RECALL THE VEHICLES FOR A SAFER FIX SOMETHING NEEDS TO BE DONE BEOFE THEY KILL SOMEONE. *TR
NHTSA ODI #10465735
163,203 miles · Apr 9, 2010
Power Train
I HAVE A 1999 CHRYSLER TOWN AND COUNTRY LIMITED EDITION, IT STARTED HAVING TRANSMISSION PROBLEMS, I GOT THAT REPLACED, THE LIGHTS THAT TURN ON THE WIPERS AND AIR KEEP BLINKING AND WILL NOT TURN OFF, THE VANS' PANEL LIGHTS WON'T CUT ON AND THE VAN WON'T START. WHEN IT DOES START, IT CUTS OFF AFTER ABOUT 3 SECONDS. AFTER IT DOES …
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I HAVE A 1999 CHRYSLER TOWN AND COUNTRY LIMITED EDITION, IT STARTED HAVING TRANSMISSION PROBLEMS, I GOT THAT REPLACED, THE LIGHTS THAT TURN ON THE WIPERS AND AIR KEEP BLINKING AND WILL NOT TURN OFF, THE VANS' PANEL LIGHTS WON'T CUT ON AND THE VAN WON'T START. WHEN IT DOES START, IT CUTS OFF AFTER ABOUT 3 SECONDS. AFTER IT DOES THAT, IT WON'T START AGAIN FOR 24 HOURS. SOMETIMES I UNLOCK THE DOORS AND THE LOCKS RELOCK THEMSELVES BEFORE I CAN OPEN THE DOOR. THE ALARM CUTS ITSELF ON AND SOMETIMES LOCKS ME OUT THE CAR TO WHERE I CAN'T PUT THE KEY IN THE DOOR. WHEN I AM ABLE TO CUT THE ALARM OFF AND TRY TO START IT, IT WILL START FOR 3 SECONDS THEN CUT OFF CONSTANTLY UNTIL IT DOESN'T START AGAIN. I HAVE HAD MY VEHICLE TOWED A NUMBER OF TIMES, NO DEALERSHIP I HAVE TALKED TO SEEMS TO KNOW HOW TO FIX THE PROBLEM. SOME DEALERS WON'T EVEN TAKE THE VAN AS A TRADE-IN. THIS WAS AN INVESTMENT FOR MY FAMILY TO TRAVEL, NOW I'M TO SCARED TO LET ANYONE RIDE IN THE VAN FROM FEAR OF BEING STRANDED. LAST NIGHT WE WERE STRANDED AND HAD TO CALL A CAB TO PICK US UP FOR A $50 RIDE HOME. THIS IS NOT ACCEPTABLE FOR A CONSUMER TO GO THROUGH THESE PROBLEMS AND CHRYSLER HAS NO IDEA HOW TO FIX IT WITHOUT YOU HAVING TO PAY THOUSANDS OF DOLLARS FOR A QUICK FIX AND THEN IT HAPPENS AGAIN. GOING THROUGH THESE PROBLEMS MAKES WANT TO NEVER OWN ANOTHER AMERICAN MADE CAR, AND THEY WONDER WHY PEOPLE ARE STARTING TO BUY FOREIGN CARS WITH HIGHER PRICES BUT BETTER LONGEVITY. *TR
NHTSA ODI #10324742
Mileage unknown · Sep 15, 2007
Electrical SystemLatches/locks/linkagesPower Train
1999 CHRYSLER TOWN & COUNTRY LIMITED: PROBLEM(S) WORSENING - BECOMING MORE FREQUENT OVER LAST 3 YRS: START VAN, RUNS 5-10 SECS, THEN SHUTS OFF, DISCONNECT BATTERY-WAIT 3 MINS, CRANKED IN BEGINNING, NOW ONLY 50/50: SECURITY SYSTEM ACTIVATES AND SHUT SYSTEM DOWN 24 HRS, DISCONNECT BATTERY BUT NO STARTL 24 HOURS, HAD NEW KEY MADE A…
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1999 CHRYSLER TOWN & COUNTRY LIMITED: PROBLEM(S) WORSENING - BECOMING MORE FREQUENT OVER LAST 3 YRS: START VAN, RUNS 5-10 SECS, THEN SHUTS OFF, DISCONNECT BATTERY-WAIT 3 MINS, CRANKED IN BEGINNING, NOW ONLY 50/50: SECURITY SYSTEM ACTIVATES AND SHUT SYSTEM DOWN 24 HRS, DISCONNECT BATTERY BUT NO STARTL 24 HOURS, HAD NEW KEY MADE AT DEALERSHIP USE VIN, PROBLEMS PERSISTS: REAR VENT WINDOWS STOPPED WORKING, CHANGED MOTORS AND SWITCHES, PROBLEM CONTINUES: HEATER IN SEATS RECALLED, DEALER REPLACED; HEATERS ON RECALL BUT WOULD NOT REPLACE BOTTOM COVER(LEATHER)HAS HOLE FROM WHERE HEATER BURNING THROUGH, NOW HEATERS COME ON/OFF AT WILL: GAUGES GO OFF WITH ENGINE RUNNING, BACK ON WHEN THEY GET READY: RADIO AND POWER WINDOWS INTERMITTENT: TRANSMISSION WILL NOT SHIFT FROM FIRST WHEN EXITING INTERSTATE AFTER TRAVELING IN OD FOR 100 MILES, HAPPENED 3-4 TIMES, NOT CONTINUOUS: ALARM SOUNDS IN MIDDLE OF NIGHT AND WHEN STANDING IN STREET 25FT+ BEHIND THE VAN; MANUFACTURED ON 4/17/98 SO 1999 HAS MOSTLY 1998 PARTS, REAL PROBLEMATIC WHEN PURCHASING PARTS: NOTE: HAVE TWO 1999 T&C LIMITEDS, ONE HAVING THESE PROBLEMS THE OTHER (RED) ONLY PAINT CLEAR COAT PEELING; HAD TO TOW VAN SEVERAL TIMES. NOW HAVING THE INSTRUMENT CLUSTER AND LOCK SWITCH IN DRIVER'S DOOR REPLACE. NEXT STEP CHANGE BCM: I AM THROWING $1S AT VAN, DEALERSHIPS (MORE THAN ONE) SAY NO IDEA CAUSATION. DEALER HAS REPLACED BATTERY, CABLES, BELT, MAINTENANCE ON TRANSMISSION +). YOUR URL FROM CHAT ROOMS AND FORUMS. MANY OTHERS HAVING SAME OR SIMILAR PROBLEMS. NO LUCK WITH THEIR LOCAL DEALERSHIPS EITHER. HAVE OWNED MANY CHRYSLER AND DODGE PRODUCTS, THESE MAY BE LAST! THANK YOU. PASTOR STEVE RANDALL *TR
NHTSA ODI #10203097
Mileage unknown · Dec 4, 2006
Power Train
THERE IS NOT A LOCKING MECHANISM TO PUTTING THE CAR IN GEAR WHILE DEPRESSING THE BRAKE. I NOTICED IT BY ACCIDENT ONE DAY WHILE I WAS CLEANING IT AND ACCIDENTALLY PULLED IT INTO GEAR. NOT ONLY IS THIS A MAJOR SAFETY CONCERN BUT IS ALSO A THEFT ISSUE. CHRYSLER REALLY NEEDS TO STEP UP TO THE PLATE WITH SOME OF THE MAJOR SAFETY ISS…
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THERE IS NOT A LOCKING MECHANISM TO PUTTING THE CAR IN GEAR WHILE DEPRESSING THE BRAKE. I NOTICED IT BY ACCIDENT ONE DAY WHILE I WAS CLEANING IT AND ACCIDENTALLY PULLED IT INTO GEAR. NOT ONLY IS THIS A MAJOR SAFETY CONCERN BUT IS ALSO A THEFT ISSUE. CHRYSLER REALLY NEEDS TO STEP UP TO THE PLATE WITH SOME OF THE MAJOR SAFETY ISSUES WITH THIS VEHICLE! *NM
NHTSA ODI #10175142
79,994 miles · Aug 4, 2006
Power Train
I PURCHASED THE VEHICLE ON JULY 14, 2005. WHEN THE WEATHER TURNED COLDER, I WOULD BACK THE VEHICLE OUT OF MY DRIVEWAY AND IT WOULD FAIL TO ENGAGE INTO DRIVE FOR 25 TO 30 SECONDS. AT TIMES IT WOULD ALSO FAIL TO ENGAGE AFTER MAKING A FULL STOP. I BELIEVED THIS TO BE A DANGEROUS PROBLEM. WHEN I TOOK IT TO THE DEALER, I WAS TOLD THE…
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I PURCHASED THE VEHICLE ON JULY 14, 2005. WHEN THE WEATHER TURNED COLDER, I WOULD BACK THE VEHICLE OUT OF MY DRIVEWAY AND IT WOULD FAIL TO ENGAGE INTO DRIVE FOR 25 TO 30 SECONDS. AT TIMES IT WOULD ALSO FAIL TO ENGAGE AFTER MAKING A FULL STOP. I BELIEVED THIS TO BE A DANGEROUS PROBLEM. WHEN I TOOK IT TO THE DEALER, I WAS TOLD THEY WERE USING A "NEW AND IMPROVED FLUID". THERE WAS NOTHING THEY COULD DO TO REMEDY THE SITUATION. THE SERVICE MANAGER TOLD ME IT HAPPENS ON HIS NEW CAR ALSO. IF WHAT HE SAYS IS TRUE I CAN'T BELIEVE THERE AREN'T MANY THOUSANDS OF COMPLAINTS. WHAT CAN I DO ABOUT THIS DANGEROUS SITUATION? I USED A NOVEMBER DATE AS THE INCIDENT DATE, BUT IT HAPPENS MANY TIMES. *JB
NHTSA ODI #10164497
99,700 miles · Sep 27, 2005
Power TrainCrash
I WAS VACUUMING MY 1999 CHRYSLER TOWN & COUNTRY VAN BEFORE CHURCH WHEN MY 1 YEAR OLD SON PULLED THE SHIFTER OUT OF PARK AND THE VAN ROLLED DOWN OUR DRIVEWAY. THE DRIVERS DOOR STRUCK A TREE CAUSING $1800 DAMAGE. THE KEYS TO THE VAN WERE IN MY POCKET. CHRYSLER WAS CONTACTED AND SENT AN INVESTIGATOR OUT TO DETERMINE WHAT HAD OCC…
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I WAS VACUUMING MY 1999 CHRYSLER TOWN & COUNTRY VAN BEFORE CHURCH WHEN MY 1 YEAR OLD SON PULLED THE SHIFTER OUT OF PARK AND THE VAN ROLLED DOWN OUR DRIVEWAY. THE DRIVERS DOOR STRUCK A TREE CAUSING $1800 DAMAGE. THE KEYS TO THE VAN WERE IN MY POCKET. CHRYSLER WAS CONTACTED AND SENT AN INVESTIGATOR OUT TO DETERMINE WHAT HAD OCCURRED. I NEVER RECEIVED A COPY OF THE INVESTIGATION AND CONTACTED CHRYSLER TO OBTAIN A COPY AND WAS TOLD BY THEM THAT I WOULD NEED A COURT SUBPOENA TO HAVE A COPY SENT TO ME. MY VAN TAKEN TO THE LOCAL DEALER BY THE CHRYSLER INVESTIGATOR TO DETERMINE WHAT WAS WRONG. I WAS NOT GIVEN A COPY OF WHAT THEY FOUND AND CHRYSLER WOULD NOT SEND ONE AS WELL WITHOUT A SUBPOENA. WHILE THE VAN WAS AT THE BODY SHOP, I NOTICED THAT NOTHING WAS DONE TO CORRECT THE FACT THAT THE VAN CAN BE TAKEN OUT OF PARK WITHOUT KEYS IN THE IGNITION. CHRYSLER HAD THE OPPORTUNITY TO FIX THIS WHILE THEY WERE DOING THEIR INVESTIGATION AND DID NOTHING. *NM
NHTSA ODI #10137837
157,000 miles · Jul 14, 2005
Power Train
DT: THE VEHICLE IS A 1999 CHRYSLER TOWN & COUNTRY LX. CONSUMER TOOK VEHICLE TO TANNER MOTORS DODGE CHRYSLER PLYMOUTH AND JEEP 703 WASHINGTON ST. P.O. BOX 484 BRAINERD, MINNESOTA 56401 PH. NO. 218-829-3597 ON 6-23-05 BECAUSE TRANSMISSION BROKE. HE PICKED IT BACK UP FROM DEALER ON 6-24-05, AND ON 7-11-05 THE TRANSMISSION EXP…
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DT: THE VEHICLE IS A 1999 CHRYSLER TOWN & COUNTRY LX. CONSUMER TOOK VEHICLE TO TANNER MOTORS DODGE CHRYSLER PLYMOUTH AND JEEP 703 WASHINGTON ST. P.O. BOX 484 BRAINERD, MINNESOTA 56401 PH. NO. 218-829-3597 ON 6-23-05 BECAUSE TRANSMISSION BROKE. HE PICKED IT BACK UP FROM DEALER ON 6-24-05, AND ON 7-11-05 THE TRANSMISSION EXPLODED BECAUSE OF THE DRIVE TRAIN PIN BROKE. AT THE TIME THAT TRANSMISSION EXPLODED THERE WERE 5 PASSENGERS IN THE VEHICLE. HOWEVER, THERE WERE NO INJURIES. CONSUMER STATED THAT AT LEAST 80 PERCENT OF THE PIN BROKE. CONSUMER KEPT THE PIN. WHEN THE CONSUMER CONTACTED TANNER MOTORS HE TALKED TO A MECHANIC, WHO HE TOLD HIM THAT THERE WAS A KNOWN PROBLEM WITH 1997-1999. MODELS. WHEN CONSUMER ASKED FOR SOME KIND OF COMPENSATION MECHANIC TOLD HIM HE WOULD HAVE TO CONSULT THE MANAGER. AS OF NOW NO ONE HAS GOTTEN BACK WITH THE CONSUMER, WHO CONTACTED THE BETTER BUSINESS BUREAU. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. CONSUMER HAS HADRECALL REPAIRS DONE NHTSA RECALL. 00V268000 ON 5-6-04 FOR THE NITROLE RUBBER O-RING, INVOICE NO.CHCS168552, JOB 3 14CHZZ1. THIS WAS DONE AT CONSUMER' S EXPENSE, AND HE WAS NOT INFORMED THAT IT WAS INCLUDED IN A RECALL. CONSUMER PURCHASED VEHCILE USED, IT HAD 70,000 MILES ON IT. *AK
NHTSA ODI #10128783
59,900 miles · Mar 21, 2005
Power TrainCrash
I WAS CLEANING OUT MY VAN ON FRIDAY, FEBRUARY 4, 2005 AFTER WORK WHILE MY 3 KIDS PLAYED OUTSIDE. MY VAN STARTED ROLLING BACKWARD DOWN THE DRIVEWAY (IN PARK, CAR OFF, KEY OUT OF IGNITION ENOUGH SO IT WOULDN'T BEEP AT ME) MY 8 YEAR OLD DAUGHTER HAD BEEN SITTING IN THE DRIVEWAY BEHIND MY VAN DRAWING WITH SIDEWALK CHALK. SHE HAD…
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I WAS CLEANING OUT MY VAN ON FRIDAY, FEBRUARY 4, 2005 AFTER WORK WHILE MY 3 KIDS PLAYED OUTSIDE. MY VAN STARTED ROLLING BACKWARD DOWN THE DRIVEWAY (IN PARK, CAR OFF, KEY OUT OF IGNITION ENOUGH SO IT WOULDN'T BEEP AT ME) MY 8 YEAR OLD DAUGHTER HAD BEEN SITTING IN THE DRIVEWAY BEHIND MY VAN DRAWING WITH SIDEWALK CHALK. SHE HAD GOTTEN UP TO GET SOMETHING OUT OF HER DAD'S CAR JUST IN TIME TO AVOID BEING RUN OVER. MY PASSENGER DOOR WAS OPEN AND SO WAS HIS SO THEY COLLIDED AS MY VAN ROLLED BACKWARDS DOWN THE DRIVE. I HOPPED IN THE VAN AND TRIED TO APPLY THE BRAKE, BUT THE ONLY THING THAT STOPPED MY VAN FROM ROLLING IN TO THE ROAD WAS HIS CAR. THEY "LOCKED" TOGETHER. I CONTACTED CHRYSLER AND THEY DID SEND AN INSPECTOR OUT, BUT A COUPLE WEEKS LATER DENIED ANY RESPONSIBILITY. I AM VERY THANKFUL THAT MY DAUGHTER WAS NOT BEHIND MY VAN AND HURT OR KILLED BY THIS FREAK ACCIDENT, BUT NEEDED TO RECORD THIS INCIDENT IN CASE OTHERS HAVE SIMILAR PROBLEMS. *AK
NHTSA ODI #10114401
74,880 miles · Mar 2, 2005
Power Train
WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. DRIVER APPLIED THE BRAKE PEDAL AND THE VEHICLE VIBRATED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THERE IS 12 MONTH WAIT ON REPAIRS TO HIS VEHILCE. *TC
NHTSA ODI #10109214
Official recalls
4Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE00034 · Overheating Of Front Seat Heaters
Opened Aug 31, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available