IllustrationTHE LARGE (1.5IN.) BUNDLE OF WIRES THAT GOES FROM THE BATTERY/FUSE BOX TO THE STARTER/OTHER PLACES...GOES THROUGH A CUTOUT IN THE BOTTOM/FRONT OF THE VEHICLE THIS BUNDLE RUBS WITH VIBRATION UNTILL THE INSULATION IS GONE. SHORT CAUSES THE FIRE. MY BROTHER'S VAN IS BUILT THE SAME WAY.
1999 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1999 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40–25K
2125–50K
4250–75K
3375–100K
47100–150K
21150K+
168 reports with mileage · 194 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Seats. Review the 48 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports28 fire reports13 injury reports
Electrical System complaints
56 reportsCONSUMER STATES THAT THE TRANSAXLE INPUT SPEED SENSOR WAS REPLACED. WHILE DRIVING, THE VEHICLE STALLED, DEALER INFORMED CONSUMER THAT THE COMPUTER WOULD HAVE TO BE REPLACED. *SLC
VAN WOULD NOT START. BATTERY APPEARED WEAK. HAD VEHICLE TOWED TO DEALER. SERVICE DEPARTMENT STATED THAT THE POSITIVE BATTERY CABLE HAD CORRODED THROUGH, ABOUT 6 INCHES DOWN FROM TERMINAL CLAMP. NO OUTSIDE INDICATION OF SERIOUS CABLE CORROSION. CONCERN IS THAT THE VAN GAVE NO INDICATION OF A PROBLEM UP UNTIL THE TIME IT WOUL…
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VAN WOULD NOT START. BATTERY APPEARED WEAK. HAD VEHICLE TOWED TO DEALER. SERVICE DEPARTMENT STATED THAT THE POSITIVE BATTERY CABLE HAD CORRODED THROUGH, ABOUT 6 INCHES DOWN FROM TERMINAL CLAMP. NO OUTSIDE INDICATION OF SERIOUS CABLE CORROSION. CONCERN IS THAT THE VAN GAVE NO INDICATION OF A PROBLEM UP UNTIL THE TIME IT WOULD NOT START. IF THE CABLE HAD FAILED WHILE DRIVING WE COULD OF EXPERIENCED LOSS OF ELECTRICAL POWER, AND LOSS OF ENGINE POWER, LEADING TO LOSS OF CONTROL OF VEHICLE. SERVICE REPAIR DEPARTMENT STATED THAT THEY ARE REPAIRING SEVERAL OF THESE CABLE PER YEAR, AT LEAST ON THE 1999 MODEL VANS. SERVICE DEPARTEMENT ALSO STATED THAT THE WIRING DESIGN HAD BEEN CHANGED DUE TO THE HIGH COST TO REPLACE POSITIVE BATTERY CABLE (QUOTED AS BEING $720) AS IT IS PART OF THE MAIN WIRING HARNESS AS WELL AS STARTING SYSTEM. I BELIEVE THIS IS A POTENTIAL DEFECT THAT SHOULD BE REPAIRED BY CHRYSLER. IN OVER 40 YEARS OF MOTOR VEHICLE ASSOCIATED ACTIVITIES I HAVE NEVER HEARD OR SEEN A BATTERY CABLE ITSELF THAT HAS CORRODED. I HAVE SEEN CORROSION ON A CABLE NEXT TO THE OLD STYLE TERMINAL CLAMPS (E.G., MADE OUT OF LEAD) BUT NOT TO THE CABLE ITSELF. IT APPEARS TO BE SOME KIND OF GALVANIC CORROSION AS IT IS ONLY THE POSITIVE BATTERY TERMINAL THAT EXHIBITS CORROSION. THE POSITIVE BATTERY CABLE TERMINAL CLAMP IS MADE OUT OF A DIFFERENT METAL THAN THE NEGATIVE BATTERY CABLE TERMINAL CLAMP.*AK
CAR STILL WILL NOT START AFTER SEVERAL REPLACEMENTS OF BATTERIES. THEN STARTER AND ALTERNATOR. SPOKE TO MR. OWENS OF GREENBRIER ABOUT A EXTEND WARRANTY ON MY VAN RESPOND I'LL HAVE TO GET BACK TO YOU. BY THE WAY YOUR VAN IS READY FOR PICK UP. I LEFT SEVERAL VOICE MESSENGER IN RESPONSE TO MY WARRANTY THAT ME AND MR. OWEN SPOKE A…
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CAR STILL WILL NOT START AFTER SEVERAL REPLACEMENTS OF BATTERIES. THEN STARTER AND ALTERNATOR. SPOKE TO MR. OWENS OF GREENBRIER ABOUT A EXTEND WARRANTY ON MY VAN RESPOND I'LL HAVE TO GET BACK TO YOU. BY THE WAY YOUR VAN IS READY FOR PICK UP. I LEFT SEVERAL VOICE MESSENGER IN RESPONSE TO MY WARRANTY THAT ME AND MR. OWEN SPOKE ABOUT, WITH NO RESPONSE. I STILL HAVEN'T PICK UP MY VAN AT THIS TIME. 16 JANUARY 2001 I MAKE ONE MORE CALL TO MR. OWEN AND GET HIS VOICE MESSAGE AGAIN, I LEAVE A MESSAGE. HE GETS BACK TO ME ON 17 JANUARY 2001 TELL ME THAT I HAVE A EXTEND WARRANTY FOR 50,000 MILES AND MY QUESTION TO MR. OWEN DOES THIS INCLUDE MY 36,000 WARRANTY, RESPONSE IS YES. YOUR VAN IT READY FOR PICK UP. NO IT IS NOT READY FOR PICK UP I RECEIVE A CALL FOM MR. KRAMER THIS MORNING TELL ME TO PICK UP MY VAN AND LESS THAN TWO HOURS LATER MR. KRAMER TELLS ME THAT DON'T PICK UP THE VAN BECAUSE IT WILL NOT START AND WE ARE WORKING ON IT. MR. OWEN RESPONSE IS I'LL GET BACK TO YOU. A HOUR LATER MR. OWEN CALL BACK TO TELL ME THAT A EXPERT /HELP DESK PERSON IS WORKING WITH GREENBRIER TO RESOLVE THE PROBLEM. BUT I'M STILL WITHOUT MY VAN WHICH I NEED TO GET BACK AND FORTH TO WORK IN AND OTHER ACTIVITIES OF MY THREE CHILDREN. SOME "SOUTHERN HOSPITALITY PROGRAM" HAS FAILED ME. I'M WITH OUT A VAN STILL. SEVEN TRIES TO REPAIR A VAN I THINK IS ENOUGH. CHRYSLER STILL HAS NOT CALL ME TO ACCOMDATED MY NO VEHICLE. GREENBRIER CHRYSLER SERVICE MANAGERS FAVORITE LINE IS ME PATIENT. PLEASE HELP ME WITH THIS SITUATION.*AK( DOT NUMBER: )
THIS VAN IS VERY UNSAFE I NEED HELP
LIGHT ON INTSTRUMENT PANEL DOES NOT ILLUMINATE BRIGHT ENOUGH, AND IS INADEQUATE FOR NIGHT DRIVING. *AK
Official recalls
404V480000 · Air Bags
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V076000 · Seat Belts:rear/other
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
01V119000 · Seat Belts:front:retractor
Apr 11, 2001
VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.
Consequence & remedy
Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
00V268000 · Fuel System, Gasoline:fuel Injection System
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
8EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE00034 · Overheating Of Front Seat Heaters
Opened Aug 31, 2000 · Closed Jan 5, 2001
Status: closed (inferred from source dates) · Electrical System
ALLEGE THAT THE FRONT SEATS OVER HEAT AND SMOKE OR CATCH FIRE
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available