WHENEVER I FILL UP THE GAS TANKS ON MY 97 TOWN & COUNTRY AND 98 DODGE GRAND CARAVAN, THE FUEL GAUGE INTERMITTENTLY GOES TO EMPTY AND YOU'LL HEAR THE "DING" SOUNDS. THIS OCCURS INTEMITTETLY UNTIL THE GAUGE IS HALFWAY EMPTY. THIS BEEN GOING ON NOW FOR OVER 2 YEARS AND IT'S ANNOYING. *NM
1997 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1997 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 90 of 388 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
388 reportsFRONT DRIVERS SEAT MOVED ALL THE WAY FORWARD NEARLY PINNING DRIVER IN THE VEHICLE. VEHICLE IS A 1997 CHRYSLER MINI-VAN. SEATS HAVE A 2 SETTING MEMORY FEATURE. AND IT WAS DETERMINED THAT THE MEMORY MODULE FAILED. *JB
DT: 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE LEFT FRONT AXLE BROKE WHILE DRIVING. THE VEHICLE WAS BEING STOPPED AND SHE WAS ABLE TO PULL IT OVER. THE VEHICLE WAS THEN TOWED TO A MECHANIC, NOT THE DEALERSHIP. THERE WAS NO EXPLANATION AS TO WHY THIS HAPPENED. CHRYSLER HAS NOT BEEN CONTACTED. THERE HAD BEEN NO P…
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DT: 1997 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE LEFT FRONT AXLE BROKE WHILE DRIVING. THE VEHICLE WAS BEING STOPPED AND SHE WAS ABLE TO PULL IT OVER. THE VEHICLE WAS THEN TOWED TO A MECHANIC, NOT THE DEALERSHIP. THERE WAS NO EXPLANATION AS TO WHY THIS HAPPENED. CHRYSLER HAS NOT BEEN CONTACTED. THERE HAD BEEN NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS. THE VEHICLE HAS BEEN FIXED, BUT THE CONTACT HAS NOT YET PICKED IT UP SO THERE WAS NO INFORMATION ON WHAT WAS REPLACED. THIS HAPPENED ON OCTOBER 11, 2005. *AK UPDATED 11/29/2005. THE MECHANIC EXPLAINED TO THE CONSUMER THAT A BUSHING ON THE AXLE HOLDS MOISTURE AND CAUSED THE PART TO RUST *NM
ON NUMEROUS OCCASIONS SINCE OWNING OUR 1997 TOWN AND COUNTRY CHRYSLER VAN, ANYTIME WE HAVE RUN INTO AN EVEN SLIGHT PUDDLE, TURNING LEFT ONTO OUR STREET, WE HAVE COMPLETELY LOST ALL POWER AND UNABLE TO TURN....RUNNING INTO THE NEIGHBOR'S YARD....WHERE CHILDREN HAVE PLAYED, AT TIMES. WE REPORTED SUCH TO OUR DEALER WITH THEIR SAY…
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ON NUMEROUS OCCASIONS SINCE OWNING OUR 1997 TOWN AND COUNTRY CHRYSLER VAN, ANYTIME WE HAVE RUN INTO AN EVEN SLIGHT PUDDLE, TURNING LEFT ONTO OUR STREET, WE HAVE COMPLETELY LOST ALL POWER AND UNABLE TO TURN....RUNNING INTO THE NEIGHBOR'S YARD....WHERE CHILDREN HAVE PLAYED, AT TIMES. WE REPORTED SUCH TO OUR DEALER WITH THEIR SAYING THAT "NO ONE HAS EVER REPORTED THIS." APPARENTLY, THEY HAVE NOW. WE WOULD LIKE IT FIXED PLEASE, AT NO COST TO US. ALSO, OUR TRANSMISSION FOR TWO YEARS WORKS AND THEN DOESN'T WORK, WITH OUR HAVING TO DRIVE OFF THE ROAD, TURN OFF THE VAN, AND TURN BACK ON IN ORDER TO HAVE IT SHIFT PROPERLY....ESPECIALLY WHEN THE AIR CONDITIONING HAS BEEN ON. WE WOULD LIKE THAT FIXED, TOO, WITH NO COST TO US....FOR IT MUST BE A DEFECT AS IT HASN'T QUIT COMPLETELY. THANK YOU, LARRY WRIGHT 7/08/05
WINDSHIELD WIPERS WILL NOT OPERATE IN COOL DAMP WEATHER (25-45 DEGREES F WITH HIGH HUMIDITY). THEY CANNOT BE CONTROLLED- SOMETIMES OPERATING FOR 10 MINUTES WITHOUT BEING ABLE TO TURN THEM OFF, SOMETIMES THEY GO INTO DELAY MODE BY THEMSELVES, AND SOMETIMES WILL NOT EVEN TURN ON. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE …
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WINDSHIELD WIPERS WILL NOT OPERATE IN COOL DAMP WEATHER (25-45 DEGREES F WITH HIGH HUMIDITY). THEY CANNOT BE CONTROLLED- SOMETIMES OPERATING FOR 10 MINUTES WITHOUT BEING ABLE TO TURN THEM OFF, SOMETIMES THEY GO INTO DELAY MODE BY THEMSELVES, AND SOMETIMES WILL NOT EVEN TURN ON. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE IN 2002. THE SAME PROBLEM OCCURED WITH OUR 1997 DODGE INTREPID ES WHICH WE SOLD IN 2002 DUE TO IT BEING AN ELECTRICAL NIGHTMARE, A LEMON FROM THE FACTORY. THOUGH PURCHASED NEW, THE DEALER WOULD NOT MAKE ANY EFFORT TO HAVING THE CAR REPLACED THOUGH WE SUFFERED THROUGH 3 YEARS OF WARRANTY "REPAIRS" FOR THE SAME PROBLEM. ANYWAY, I DIGRESS...
LAST DECEMBER 2004 WHILE DRIVING, MY STEERING WHEEL LOCKED UP AND I WAS UNABLE TO MAKE A TURN. I LOOKED UNDER HOOD AND FOUND S BELT HAD SLIPPED OFF. I WAS ABLE TO HAVE IT FIXED. I DO NOT KNOW WHAT CAUSED THIS. TODAY 5/9, AGAIN, THE BELT CAME OFF AS MY SISTER WAS ABOUT TO GO DOWN AN INCLINE. SHOULD SHE HAVE BEEN IN THE PROCE…
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LAST DECEMBER 2004 WHILE DRIVING, MY STEERING WHEEL LOCKED UP AND I WAS UNABLE TO MAKE A TURN. I LOOKED UNDER HOOD AND FOUND S BELT HAD SLIPPED OFF. I WAS ABLE TO HAVE IT FIXED. I DO NOT KNOW WHAT CAUSED THIS. TODAY 5/9, AGAIN, THE BELT CAME OFF AS MY SISTER WAS ABOUT TO GO DOWN AN INCLINE. SHOULD SHE HAVE BEEN IN THE PROCESS OF DESCENDING, SHE WOULD HAVE HAD AN ACCIDENT, BECAUSE OF A SHARP TURN IN THE ROAD. AT THE REPAIR SHOP I WAS TOLD THAT THERE IS A PROBLEM THAT EXIST WITH THE TENSIONER IN THIS VEHICLE, AND THAT IT SLIPS OFF WHEN IT RAINS OR IF WATER GETS INTO IT. IN ORDER TO PUT THE VEHICLE IN USE I'VE HAD TO HAVE IT REPAIRED. FROM THE COMPLAINTS I'VE READ, THIS SHOULD BE MADE INTO A RECALL ISSUE, AND THOSE WHO'VE HAD TO MAKE REPAIRS AND REPLACE BELTS, SHOULD BE REIMBURSED BY THE MANUFACTURER.
THE CONSUMER STATED THE TRANSMISSION LOCKED UP WHILE DRIVING. THE VEHICLE WAS TOWED AND UPON INSPECTION IT WAS DISCOVERED THE TRANSMISSION CONTAINED CHUNKS OF METAL. THE PLANETARY HAD DISINTEGRATED. *JB
THE BOLT THAT HOLDS THE FAN BELT TENSIONER ONTO THE ENGINE BROKE UNEXPECTEDLY WHILE GOING ABOUT 25 MPH. AS A RESULT, THE FAN BELT BROKE OFF AND THE CONSUMER LOST STEERING. *AK THE CONSUMER MANAGED TO BRING THE VEHICLE TO A SAFE STOP. THE FAN BELT PULLEY TENSIONER WAS REPLACED. *BF
THE PLASTIC HEADLAMP COVERS ON MY CHRYSLER MINIVAN HAVE BECOME FOGGED OR HAZED OR OTHERWISE BECOME CLOUDY AND WILL NOT ALLOW LIGHT TRANSMISSION REQUIRED FOR SAFE NIGHTTIME DRIVING MANY CARS HAVE THIS PROBLEM, AND THE MANUFACTURER BUILDS THE HEADLAMP UNIT AS A SINGLE ASSEMBLY COSTING $400 TO $500 FOR EACH LIGHT TO REPLACE THE …
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THE PLASTIC HEADLAMP COVERS ON MY CHRYSLER MINIVAN HAVE BECOME FOGGED OR HAZED OR OTHERWISE BECOME CLOUDY AND WILL NOT ALLOW LIGHT TRANSMISSION REQUIRED FOR SAFE NIGHTTIME DRIVING MANY CARS HAVE THIS PROBLEM, AND THE MANUFACTURER BUILDS THE HEADLAMP UNIT AS A SINGLE ASSEMBLY COSTING $400 TO $500 FOR EACH LIGHT TO REPLACE THE CLOUDED PLASTIC. *NM
I AM COMPLAINING ABOUT THE SAFETY BELT BUCKLE IN MY DAIMLERCHRYSLER 1997 MINIVAN. IT IS A CHRYSLER GEN3 BELT THAT DOES NOT PASS THE STANDARD AUTO INDUSTRY TEST FOR ACCIDENTAL RELEASE. ADDITIONALLY, IT IS TOO EASY TO INSERT THE TANG WRONG, WHERE THE BELT IS NOT LATCHED AT ALL. *NM
Official recalls
502V293000 · Air Bags:frontal
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
02V076000 · Seat Belts:rear/other
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
00V268000 · Fuel System, Gasoline:fuel Injection System
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
98V185000 · Child Seat
Aug 6, 1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
96V215000 · Service Brakes, Hydraulic:foundation Components:master Cylinder
Oct 29, 1996
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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