WINDSHIELD WIPERS WILL NOT OPERATE IN COOL DAMP WEATHER (25-45 DEGREES F WITH HIGH HUMIDITY). THEY CANNOT BE CONTROLLED- SOMETIMES OPERATING FOR 10 MINUTES WITHOUT BEING ABLE TO TURN THEM OFF, SOMETIMES THEY GO INTO DELAY MODE BY THEMSELVES, AND SOMETIMES WILL NOT EVEN TURN ON. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE …
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WINDSHIELD WIPERS WILL NOT OPERATE IN COOL DAMP WEATHER (25-45 DEGREES F WITH HIGH HUMIDITY). THEY CANNOT BE CONTROLLED- SOMETIMES OPERATING FOR 10 MINUTES WITHOUT BEING ABLE TO TURN THEM OFF, SOMETIMES THEY GO INTO DELAY MODE BY THEMSELVES, AND SOMETIMES WILL NOT EVEN TURN ON. THIS HAS BEEN GOING ON SINCE WE BOUGHT THE VEHICLE IN 2002. THE SAME PROBLEM OCCURED WITH OUR 1997 DODGE INTREPID ES WHICH WE SOLD IN 2002 DUE TO IT BEING AN ELECTRICAL NIGHTMARE, A LEMON FROM THE FACTORY. THOUGH PURCHASED NEW, THE DEALER WOULD NOT MAKE ANY EFFORT TO HAVING THE CAR REPLACED THOUGH WE SUFFERED THROUGH 3 YEARS OF WARRANTY "REPAIRS" FOR THE SAME PROBLEM. ANYWAY, I DIGRESS...
NHTSA ODI #10125050
50,187 miles · Feb 15, 2005
Visibility
WHILE DRIVING IN INCLEMENT WEATHER THE WINDSHIELD WIPERS BECAME INOPERABLE. CONSUMER CONTACTED THE DEALER. HOWEVER, THE PROBLEM STILL EXISTED. *AK
NHTSA ODI #10111535
86,000 miles · Sep 23, 2003
Power TrainVisibilityCrash
WHEN VEHICLE IS IN PARK AND THE KEY IS NOT IN THE IGNITION, THE CONSUMER CAN STILL SHIFT THE GEARS TO REVERSE. DEALER HAS BEEN NOTIFIED. *AK THE REARVIEW MIRROR HAD FALLEN. (ASSUMED DUE TO THE HEAT) THE CONSUMER'S DAUGHTER MOVED THE GEAR SHIFT DOWN AND IN REVERSE AND THE SECOND VEHICLE WAS ADJACENT BUT SEVERAL FEET BEHIN…
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WHEN VEHICLE IS IN PARK AND THE KEY IS NOT IN THE IGNITION, THE CONSUMER CAN STILL SHIFT THE GEARS TO REVERSE. DEALER HAS BEEN NOTIFIED. *AK THE REARVIEW MIRROR HAD FALLEN. (ASSUMED DUE TO THE HEAT) THE CONSUMER'S DAUGHTER MOVED THE GEAR SHIFT DOWN AND IN REVERSE AND THE SECOND VEHICLE WAS ADJACENT BUT SEVERAL FEET BEHIND THE VEHICLE. THE DRIVER'S SIDE DOOR WAS SEVERELY PUSHED FORWARD AND THE FRONT END OF THE SECOND VEHICLE WAS DAMAGED. *SCC *JB
NHTSA ODI #10037640
Mileage unknown · Aug 15, 2003
Latches/locks/linkagesVisibility
CONSUMER STATED WHILE DRIVING, THE WINDSHIELD WIPERS CAME ON WITHOUT TOUCHING THE CONTROLS. ALSO, THE DOOR LATCHES ACTIVATED WHILE THE VEHICLE WAS IN MOTION, EVEN THOUGH NO ONE HAD TOUCHED THEM.*AK *PH *JB
NHTSA ODI #10031473
Mileage unknown · Jul 10, 2003
Visibility
THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. *NLM *SCC *JB
NHTSA ODI #10020022
Mileage unknown · Jan 21, 2003
Visibility
THE WINDSHIELD WIPER TURNS OFF AND ON FOR NO REASON, WHILE DRIVING. DEALER HAS BEEN CONTACTED. PH *TT
NHTSA ODI #10004293
Mileage unknown · Oct 23, 2002
Visibility
THE WIPERS TURN ON AT RANDOM TIMES FOR RANDOM INTERVALS. DT
NHTSA ODI #768794
Mileage unknown · Aug 12, 2002
Visibility
REARVIEW MIRROR KEEPS DISLODGING FROM WINDSHIELD SINCE THE CAR WAS PURCHASED IN 1997. LAST INCIDENT OCCURRED DURING A LANE CHANGE IN TRAFFIC. SERVICE MANAGER INDICATED THAT THIS IS A COMMON PROBLEM ESPECIALLY WITH CARS WITH HEAVY MIRRORS (ELECTONICS SUCH AS A MIRRORDIMMER). PROBLEM ALSO APPEARS TO INVOLVE OTHER BRANDS. RECALL TO…
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REARVIEW MIRROR KEEPS DISLODGING FROM WINDSHIELD SINCE THE CAR WAS PURCHASED IN 1997. LAST INCIDENT OCCURRED DURING A LANE CHANGE IN TRAFFIC. SERVICE MANAGER INDICATED THAT THIS IS A COMMON PROBLEM ESPECIALLY WITH CARS WITH HEAVY MIRRORS (ELECTONICS SUCH AS A MIRRORDIMMER). PROBLEM ALSO APPEARS TO INVOLVE OTHER BRANDS. RECALL TO CORRECT PROBLEM BEFORE A FATAL ACCIDENT OCCURS.*AK
NHTSA ODI #765541
40,000 miles · May 5, 2002
Visibility
THE FLIMSY PLASTIC CLIPS THAT HOLD THE WINDOWS TO THE TRACK OF THE POWER DOOR WINDOWS ARE A HAZARD. THEY BRAKE EXTREMELY EASY AND COULD LEAVE A PERSON TRAPPED INSIDE THE CAR IN A EVENT OF NOT BEING ABLE TO OPEN THE DOOR. OUR VAN IS CURRENTLY DISABLED TO THE PLASTIC RETAINER CLIP BRAKING. AS AN ENGINEER MYSELF I AM APPALLED AT TH…
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THE FLIMSY PLASTIC CLIPS THAT HOLD THE WINDOWS TO THE TRACK OF THE POWER DOOR WINDOWS ARE A HAZARD. THEY BRAKE EXTREMELY EASY AND COULD LEAVE A PERSON TRAPPED INSIDE THE CAR IN A EVENT OF NOT BEING ABLE TO OPEN THE DOOR. OUR VAN IS CURRENTLY DISABLED TO THE PLASTIC RETAINER CLIP BRAKING. AS AN ENGINEER MYSELF I AM APPALLED AT THE POOR DESIGN. I'M SURE THE DESIGN WAS CHEAP TO MANUFACTURE, BUT ITS TOTALLY INCAPABLE OF SURVIVING ANY STRESS. *TS ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS***761559
NHTSA ODI #10008790
Mileage unknown · Feb 13, 2002
Air BagsVisibility
THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED INDICATING A MALFUNCTION. CONSUMER ALSO STATES SINCE THIS PROBLEM HAS OCCURRED THE HORN HAS BECOME INOPERABLE AND A CLICKING NOISE IS COMING FROM THE HORN AREA. NLM CONSUMER STATES COLD AIR CAME OUT OF THE PASSENGER SIDE VENTS WHEN THE HEAT IS TURNED ON DUE TO A FAULTY HEATER CONTR…
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THE AIR BAG WARNING LIGHT REMAINS ILLUMINATED INDICATING A MALFUNCTION. CONSUMER ALSO STATES SINCE THIS PROBLEM HAS OCCURRED THE HORN HAS BECOME INOPERABLE AND A CLICKING NOISE IS COMING FROM THE HORN AREA. NLM CONSUMER STATES COLD AIR CAME OUT OF THE PASSENGER SIDE VENTS WHEN THE HEAT IS TURNED ON DUE TO A FAULTY HEATER CONTROL. DEALER REPLACED FAULTY CLOCKSPRING. *JB
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
1997 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year